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2 answers
627 views

GA4 - E-Commerce Purchase Event Tracking - Incorrect Values

I have setup the GA4 with Google Tag Manager, created tags exactly as described in the Dev Guides I have several issues: The purchase event count is not the same as the real orders count (more than ...
Ahmed Moayad AlMoghrabi's user avatar
3 votes
0 answers
35 views

Why are there data discrepancies in my Google Analytics Ecommerce report when I compare year-on-year?

I have found some quite large discrepancies in my Conversions --> Ecommerce --> Product Performance report. The data for the same time period is changing when I use the 'compare to' tool. The ...
Alysha's user avatar
  • 31
0 votes
1 answer
40 views

Filter E-Commerce transactions by event

I have an event that fires whenever a user picks a specific payment method. It has an event category of 'Payment Methods' and a Label of 'Finance'. I am trying to exclude any of these transactions ...
Pickledegg's user avatar
0 votes
0 answers
48 views

Google Analytics Ecommerce doesn't track Social media referrals

I have GA set up with external payment gateway. The cross-domain linker properly tracks both website and the payment gateway. Ecommerce tracks all referrals correctly (direct, organic, newsletters etc....
Emil Hristov's user avatar
1 vote
1 answer
218 views

Implementing Google Enhanced e-commerce Tracking with Google Tag Manager

Implementation of Google e-commerce in my code I already have implemented the dataLayer variables and events in my code thanks to Google Tag Manager e-commerce implementation guide. Thus, I do have ...
JMax's user avatar
  • 155
0 votes
2 answers
72 views

E-commerce tracking in wordpress using woo commerce

I work on a small business and they asked me to "set up e-commerce tracking on Google Analytics". First things first, some information on the webstie: It's on Wordpress I have already successfully ...
George Eco's user avatar
1 vote
1 answer
43 views

Discrepancies In Analytics Ecommerce Data

While I think most of us are familiar with/have encountered discrepancies between GA and Google Ads or other platforms, this one has me rather stumped. A new client's reporting has always seemed a ...
Gesundheit's user avatar
2 votes
1 answer
179 views

How do we track customer lifetime value (LTV) through Google Analytics or our own database?

We operate a cashback site with clients from all over the world. Our business model is pretty simple. A client registers to us and finds products or services he/she likes. The client goes to our ...
drobinoha's user avatar
  • 141
1 vote
0 answers
48 views

Are the list of products being purchased required for the Google Analytics enhanced eCommerce checkout step?

I want to push checkout step data dynamically to GA Enhanced Ecommerce (after each AJAX step progression), but I don't currently have access to the array of products in the cart. I have the step push ...
tomphilps's user avatar
2 votes
0 answers
202 views

Funnel visualisation vs Reverse goal path

I manage an e-commerce and I created 10 different goals on Google Analytics - all of them with "destination" that "equals to" the URL of purchase completed. Also I created for all the goals, the ...
Jane A.'s user avatar
  • 21
4 votes
0 answers
1k views

Google Analytics payment gateway referrals whack-a-mole

My employer uses third-party payment gateways to process debit and credit card payments on our website. Until recently, including these in GA's Referral Exclusion list has been adequate to make sure ...
Lag's user avatar
  • 258
3 votes
0 answers
1k views

In Google Analytics e-commerce data, should the product price include tax?

Should the product price include tax in Google Analytics e-commerce data? Is that tax then tracked separately?
Kirsty Simms's user avatar
  • 1,257
2 votes
0 answers
62 views

Google Analytics - Comparing transactions vs page metrics

Is it possible to compare ecommerce transactions (eg product performance) vs page metrics, like average amount of time on page, page views, pages per session, etc? I'm trying to find out things like ...
WindRTP1's user avatar
3 votes
0 answers
49 views

Only half the revenue data gets logged in Google Analytics ecommerce

I am sending the following data to Google Analytics to register ecommerce transactions: First of all transaction data: 'form_params' => [ 'v' => $gaVersion, '...
galdikas's user avatar
  • 282
3 votes
1 answer
5k views

How to avoid double counting GA eCommerce transactions with GTM

I'm trying to get some clarity on how the GA eCommerce tracking works with regards to double counting transactions. We are going to be pushing the transaction data to the Data Layer on the "Payment ...
krz's user avatar
  • 255
1 vote
1 answer
83 views

Google Analytics is not tracking our social media conversions properly because our Paypal payment gateway

I'm trying to track what transactions are coming from social media advertising campaigns, however due to the set up of our existing site (Magento) which goes through a Paypal gateway. All transactions ...
Jess Lowis's user avatar
3 votes
1 answer
50 views

Google Analytics and ecommerce profit share tracking

I have a client who is working with a YouTube celebrity on selling a product (via WooCommerce). Links to the product will show up in the youtube videos and if the sale is made based on that visit then ...
dasickle's user avatar
  • 3,658
1 vote
0 answers
57 views

Google Analytics custom product definitions: dimensions or metrics?

I would like to track Custom products Definitions with Enhanced Ecommerce tracking in Google Analytics. I have created some Custom Dimensions for my products: Product Discount (%): % discount of ...
Joudicek Jouda's user avatar
1 vote
1 answer
1k views

Product position in Google analytics

The instructions for product position pr<productIndex>ps is the following. What is the use case of the product position parameter in the google measurement protocol? Where does this show up in ...
Jonathan's user avatar
  • 115
2 votes
0 answers
456 views

Why should I track 'list' parameter on product detail page with Google Analytics enhanced eCommerce?

Regarding to this document I can send the Product Action List with detail or click. The list or collection from which a product action occurred. This is an additional parameter that can be sent ...
Jurik's user avatar
  • 878
2 votes
1 answer
4k views

How to track a product filter in the product list view with Google Analytics?

We want implement a new filter in our shop for product lists. Our customers can filter for price, size and color. As soon as the customer sets a filter, the product list will get filtered. We would ...
Jurik's user avatar
  • 878
5 votes
1 answer
95 views

Analytics vs AdWords E-Commerce Data - doesn't add up - Attribution?

Adwords imports E-Commerce tracking from Analytics. Under AdWords > All Campaigns > Conversion Value for a given period it says €7.004,70 For the same period in Analytics it says €7,912.97 under ...
JayMcTee's user avatar
  • 161
1 vote
2 answers
538 views

When do I fire Google Analytics checkout step actions?

I am not sure what numbers are above the bars: I setup check out steps in ecommerce setup like this: When someone finishes a step, I fire following code: ga('ec:setAction', 'checkout', {'step': 1});...
Jurik's user avatar
  • 878
1 vote
0 answers
189 views

How to hide affiliate transaction price in Google Analytics Ecommerce tracking JS source code?

I have an affiliate business that serves deals to users. After a deal is clicked, user is redirected to the vendor website where he can complete the transaction. As I also have some revenue from the ...
Joudicek Jouda's user avatar
1 vote
1 answer
514 views

What is behind Google Analytics shopping process stages?

We have several stages in our shopping process where I do not know what is the exactly meaning of these stages: TRANSACTION NO_PRODUCT_VIEW CHECKOUT_WITH_CART_ADDITION CHECKOUT ALL_VISITS ...
Jurik's user avatar
  • 878
1 vote
1 answer
502 views

Tracking an e-commerce conversion with Google Analytics - Analytics.js

I'm running a Rails (Ruby on Rails) app and want to start collecting e-commerce conversion data. I have Google Analytics installed on a local server (development environment), and I am able to see the ...
dimitry_n's user avatar
  • 119
2 votes
1 answer
398 views

Why are there missing sessions in GA shopping behavior analysis?

When I check the shopping behaviour analysis in Google Analytics, I do not understand why there is a decent number of sessions missing. According to Google's support page: The Shopping Behavior ...
Jurik's user avatar
  • 878
0 votes
1 answer
40 views

Tracking sales in by landing or entry page in Google Analytics

I'm managing an e-commerce website and need to find a way to track sales that come through franchisees without creating a duplicate site for each franchisee. One way I thought I might be able to do ...
Tom Perkins's user avatar
1 vote
0 answers
226 views

Is SKU price in Google Analytics E-Commerce with or without VAT?

In ECommerce docu it says just price. And I want to know if it should be the full price with VAT inclusive or the netto price. Or does it not matter and it just depends on how our BI wants the data?
Jurik's user avatar
  • 878
0 votes
1 answer
83 views

Google Analytics: Avoiding Dupe E-Commerce Transactions in Multiple Visits to Thank-You

I'm trying to set up e-commerce tracking by adding addTransaction and addItem snippets to the thank-you page. The app design allows registered users to access the thank you page after their purchase ...
dimitry_n's user avatar
  • 119
3 votes
2 answers
54 views

Checking Google Analytics ECommerce - Abandoned Cart

I'm testing a Drupal site where Google Analytics ECommerce should register if someone abandons their cart. However I've been unable to test if it's working, as I can't figure out where that would ...
Ian Lockaby-Cotter's user avatar
0 votes
0 answers
174 views

eCommerce Conversions Over Attributed to Direct Traffic

In Google Analytics, I have about 32% of all transactions attributed to Direct traffic. However, direct traffic only drives about 15% of visits. Even more puzzling, the ecommerce platform's own ...
James's user avatar
  • 53
2 votes
1 answer
876 views

Google Analytics ecommerce tracking referral issue with paypal payment gateway

I having a problem on ecommerce tracking. The current shopping flow: User clicked the ads from social media -facebook and directed to our site. User make order on our site. User make payment:- a. ...
Roy Tan's user avatar
  • 21
2 votes
2 answers
287 views

What are the possible causes of discrepancies in Google Analytics ecommerce tracking?

We have setup Google Analytics Ecommerce Tracking through Google Tag Manager. Code: $tracking_script = " dataLayer.push({ 'transactionId': '$ref', 'transactionAffiliation': '$cartec_name', ...
Taner's user avatar
  • 41
1 vote
1 answer
573 views

Can I have a Google Analytics ecommerce transaction without items?

I've searched around to clarify this, I'm pretty sure I can, but just want to make sure. I want to use Google Analytics Ecommerce tracking to track hotel reservations. All I'm interested in is the ...
user192618's user avatar
1 vote
1 answer
347 views

How to track sales from multiple subdirectories, in Google Analytics, when they all share same checkout?

Is there an accurate way to track sales in Google Analytics when 3 different subdirectories share the same checkout URL? We have a weird .Net setup where 3 different subdirectories of a subdomain are ...
Anthony GP's user avatar
1 vote
0 answers
25 views

Date/time option values for Ecommerce steps

I'd like to track "pickup date/time" as part of a checkout process in order to report on popular days/times. I'm currently looking at doing so via a "step option" as part of Enhanced Ecommerce, but I'...
Richard Szalay's user avatar
2 votes
1 answer
70 views

Include only one brand in the ecommerce reports for a single affiliate in Google Analytics

I am trying to create a view for a partner that is selling their products on our site. I assumed that filtering their brand name with "E-commerce Item Name" would result in the same report as ...
Matt's user avatar
  • 21
2 votes
1 answer
10k views

Google Analytics Ecommerce transaction tracking by UserID for Transaction?

I am setting up Google Analytics transaction tracking and I plan to pass "userID" as a transaction id. While site usually has one-time purchases, there are sometimes users who purchase same product (...
ek9's user avatar
  • 1,274
2 votes
0 answers
683 views

Import Analytics goals and Ecommerce transactions directly into AdWords account

I have a Magento-ecommerce site. Recently I migrated to Universal Analytics from Google Analytics. In Uiversal Analytics, I have tracked transaction data. It's tracking fine. I have linked Analytics ...
SIBHI S's user avatar
  • 121
3 votes
2 answers
198 views

Use Google Analytics UTM codes and referral at same time

I have two different affiliate networks sending me traffic, all tracked using UTM codes; network A medium=affiliates source=affiliatenetworkA network B medium=affiliates source=affiliatenetworkB ...
Alan's user avatar
  • 31
1 vote
1 answer
120 views

Implementing Google ecommerce tracking code

I am trying to set up e-commerce tracking on my custom e-commerce site. On the thank you for ordering page I have added this code at the bottom, it also has the normal ga.js tracking code in the ...
Source's user avatar
  • 393
4 votes
1 answer
315 views

In Google Analytics, show eCommerce order numbers based on first click attribution

Google Analytics usually reports everything based on last click attribution. However, GA recently added some reports to compare metrics based on different attribution models like first click. Is it ...
uwe's user avatar
  • 355
1 vote
1 answer
553 views

Google Analytics - additem for multiple skus in one call

I have an ecommerce site, when customers complete a transaction we pass the Google analytics calls for _addTrans and _addItem The _addItem call is made individually for each item ordered, so if a ...
confidentjohn's user avatar
0 votes
1 answer
143 views

Real example of Google Analytics profile

I am going to make a deal with owner of some website, that he will pay me for redirection from my website if it will end with transaction. ASAIK, he should enable e-commerce tracking in his GA ...
nnn's user avatar
  • 101
0 votes
1 answer
2k views

Google Analytics: Ecommerce, set Source / Medium

I added standard Google E-commerce code to my page. Everything works fine, just the Source/Medium value is just always my domain. How do I get the normal source, or set it? In short, how do I get a ...
lolalola's user avatar
  • 133
2 votes
1 answer
181 views

How to track events or e-commerce sales that occur later using Google Analytics?

Here's my problem: I have a static site with Google Analytics tracking code. To buy one of my services, users call me, and when their order is ready (many days later), I send them an e-mail link to a ...
Anton's user avatar
  • 131
5 votes
1 answer
2k views

Google Analytics cookie across SagePay checkout

We use SagePay's Server integration for our online payments. We use Google Analytics to track activity on our website and Google Ecommerce tracking to log transactions. In Google Analytics, under the ...
AlexCambridgeUK's user avatar
1 vote
2 answers
236 views

Can I register / track convertions from my UTM campaigns

I currently got a couple of UTM campaigns setup with all the correct parameters to determine each campaign from another. The converting goal on my homepage is when a visitors creates a user profile. ...
user1231561's user avatar
1 vote
1 answer
607 views

Analysing traffic sources in Analytics for Magento sales

Hi I have a Magento installation linked with a Google Analytics account. It works very well in that I can see conversions, I can see the products that are selling directly from analytics and I can get ...
Joe's user avatar
  • 113