2

Previously I had a cPanel shared hosting plan where I could login to cPanel admin area using cpanel.example.com and also colud login to my webmail using webmail.example.com. But recently, I have bought another cPanel shared hosting plan where I can't enter to those two address. Both cpanel.example.com and webmail.example.com says "server IP address could not be found." and also says "DNS_PROBE_FINISHED_NXDOMAIN".

I have checked my cPanel's DNS Zone but there are no records of cpanel.example.com and webmail.example.com. And I think, the problem is with the DNS records.

Now, please tell me how to fix this problem. How can I use cpanel.example.com and webmail.example.com to login to cPanel and Webmail?

Improve this question

1 Answer 1

Reset to default
1

For webmail.example.com I think you can open it as example.com:2096 and in case of cpanel.example.com you can open it with example.com:2083

These are the general settings for cpanel by default Still if you have any issue let me know

Improve this answer
2
  • yes I am currently using this way. but it would be more neat and clean if I could use those subdomain
    – user103268
    Commented Sep 6, 2019 at 12:49
  • in fact, I had one with my previous hosting. I just can't remember what was the DNS records
    – user103268
    Commented Sep 6, 2019 at 12:50

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.