Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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16 views

CPanel Rearrange account can't find home2

I want to move an account using WHM/CPanel from the /home folder to /home2 folder, but the tool does not find the /home2, it says: "The user is already installed on the only usable partition on ...
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21 views

Running express server on cPanel

I'm trying to run an express server on cPanel. For this, I'm using the facility of the "Setup Nodejs App" that cPanel provides. But after running my script from cPanel loading doesn't stop and it ...
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19 views

Can I use cPanel's redirect feature to redirect the home page and a deep page to another domain?

I want to redirect my main homepage to redirect (e.g. example.com) to a separate website but also redirect other subpages (e.g. example.com/contact) to a separate website as well. But when I redirect ...
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1answer
12 views

How to change where the abuse email's get sent? [closed]

I have a domain called example.com which is registered with namecheap. example.com is hosted on a VPS with the hosting company XYZ (make up company) with WHM and cPanel Nameservers are being dealt ...
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1answer
53 views

Unable to download large zipped file of cPanel full backup (Chrome download restarts download )

I'm trying to download a full backup in the format of .tar.gz after using the cPanel Backup Wizard to backup my entire Home directory in File Manager. The size of the file is 31.62 GB. I'm ...
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35 views

why I can't login to cPanel, shows error Maximum Users Exceeded?

When I try to login to cPanel, it shows an error Maximum Users Exceeded. please see the error message below. I didn't do any changes to server. this appears very suddenly. how can I fix this? I ...
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19 views

Difficult problem with emails I send going to recipients' spam after domain+hosting change

I have been having an issue with emails I send for work (all to external domains) being entirely blocked or going to spam, for many different recipients at various companies, ever since I switched my ...
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12 views

What commands does cpanel run on the remote server when you do an rsync backup?

cpanel has an "rsync backup" function which allows you to point backups to a remote Linux system using rsync, over SSH. However, some ssh backup hosts (notably, rsync.net), have restricted ...
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2answers
24 views

Wordpress files will not show up in ftp client

I am new to FTP transferring. I have logged into my FTP account using FileZilla I was supposed to have access to the files from my WordPress site (according to CPanel), instead, I am just getting a ...
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1answer
44 views

How does cPanel's addon domain work?

So, I am new to the world of cPanel. How does cPanel's addon domain feature work? Does it utilise Apache Web server's VirtualHost feature? Or does it do something else?
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17 views

Disabling hotlinking images hinders Facebook from showing images

I disabled hotlinking via CPanel, and added my own website, plus my CDN, www.facebook.com, facebook.com to the exceptions list for both https and http protocols. However, when I use the Facebook ...
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1answer
43 views

Hosting provider's cPanel expired and we can't upload or download files

My client's hosting provider's cPanel licence has either expired or number of users have exceeded limit. Now although my client has valid login credentials, he is unable to actually access the panel ...
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1answer
17 views

How do we make swap the demo page to main landing page?

Hi I currently have a demo page on my cpanel and I would like to make it the main landing page. How do I proceed; for instance to change it from website.com/demo -> website.com
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25 views

No private key when installing SSL certificates from GoDaddy via cPanel

I am having troubles with installing ssl certificate. The ssl was created on GoDaddy without using crt created by hosting cpanel. Now I have file in formats of crt, pem, p7b. When I upload the crt ...
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0answers
25 views

What commands does WHM/Cpanel run over SSH when you do an rsync backup?

I have an account at rsync.net and am trying to point WHM "rsync" backups to it. Obviously "rsync.net" has rsync installed, and they also have a small list of common UNIX commands in their ...
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6 views

How to terminate Cpanel account from the list of Cpanel Accounts in WHM

We have some 30 Cpanel accounts in our server. I can browse the CPanel accounts by WHM >> Home >> Account Information >> List Account Some of them are in no longer use and some of them are ...
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1answer
31 views

Delete Email section for users accounts - Cpanel

I want to disactivate the E-mail section for users profiles in the CPanel, how can I do that? I have tried to disable features from the Feature manager but I couldn't delete all the section UPDATE: ...
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0answers
391 views

Not allowed to git push to cPanel account

I've seen similar questions on SE, but the solutions haven't worked for me, which I'll get to later. I have SSH access to my cPanel account and can log in via SSH fine. I made a new repo via cPanel, ...
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1answer
64 views

How to stop cPanel messing with .htaccess and causing unexpected redirect

So I have many domains on one cPanel account, say filmstore.net, bookstore.com and sandwiches.org (the main domain). So I want to redirect anything.sandwiches.org to sandwiches.org, so I have the ...
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1answer
23 views

Separate web hosting and mail server (CPanel)

Currently I am having problems with Email service on the same host as my website, so I want to move whole email server to another linux DigitalOcean server but keep the domain name? My current ...
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1answer
43 views

SEO consequences of CPanel adding separate domain as subdomain?

I've purchased a shared hosting. It has domain1.example as the main domain. Whenever I add another domain to this hosting say domain2.example. The CPanel system does create the record for domain2....
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1answer
51 views

Website backup file size differs on server vs when downloaded via FTP

When I backup my files using Filezilla, as soon as a file is downloaded, it has different file size with the original file size on the server. I am not sure if it is normal or a kind of virus or ...
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1answer
94 views

Running “composer install” from .cpanel.yml

I have a VPS with cPanel installed. I'm trying to run the "composer install" command from .cpanel.yml but can't get it to work. Composer is installed on the server and called via /usr/local/bin/...
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1answer
44 views

How to map many old URLs to a new host with a redirect under Apache cPanel?

I moved some of the content on my website to an external site. However, a lot of places on the Internet still link to the missing pages, resulting in 404 messages. What is the best method of ...
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1answer
86 views

cPanel powered site is not accessible via IP address by my reverse proxy (it gives a 404 error)

I'm paying for a hosting service which uses cPanel, and a domain name. Originally, my domain name pointed straight to the hosting service (as is the default). A new layer I'm adding is a reverse ...
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17 views

CPanel - replace all references in user account of domainA with domainB

Trying to solve an easy case for when a user's domain name expired (and got stolen by squatter wanting a ransom!), for a global replacement of any text in that user's cpanel folder of the old expired ...
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1answer
35 views

How to prevent “Links from an external page” Showing links from specific domain?

I use inmotion hosting as my ISP. When I login to my CPANEL and open Awstats, I started seeing recently (about few month ago), the listing under links from external page filling up with all spam sites,...
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13 views

Cron job error in cPanel

I have a VPS server w/ preinstalled cPanel & WHM. I was trying to create a crob job but I got an error immediately after I clicked the "Add New Cron Job" button. Error /bin/bash: line 2: ...
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0answers
87 views

“Entry Processes” constantly maxed and crashing my sites

I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating. It's a shared host with 35/35 entry processes constantly maxed. This started ...
2
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1answer
56 views

Office365 subdomain on Cpanel

My domain is managed by Office365 - I want a sub-domain to point towards another hosting package I pay for so that I can setup a Wordpress site. I have access to create A and CNAME records, however, ...
2
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1answer
45 views

How can I stop a user from deleting emails? - Emails hosted on cPanel

Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel? I have already created another mailbox that will auto-forward incoming emails - but I would like ...
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1answer
22 views

cPanel on new host doesn't have cpanel.example.com and webmail.example.com like the old host did

Previously I had a cPanel shared hosting plan where I could login to cPanel admin area using cpanel.example.com and also colud login to my webmail using webmail.example.com. But recently, I have ...
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1answer
56 views

Links from an external page (other web sites except search engines)

While checking metrics in cPanel like visitors, Awstats, and Webalizer, I find tons of Links from an external page (other web sites except search engines). Questions is, are they links countable in ...
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2answers
165 views

www to non-www 301 redirect doesn't work

I am redirecting 301 in cpanel www to non-www (naked domain) and the code Cpanel redirect generates doesn't do anything when www to non-www is set. Server Type: (Litespeed Server, domain has "Let's ...
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0answers
24 views

New Email with my own domain - cPanel - Can send but cannot receive any email

I'm using cPanel to create a new address for a specific domain. Using cPanel I've created the following email (it's just an example): demo@domain.com After that I just try some tests and now I can ...
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1answer
36 views

Unusual Web Traffic Submitting Extremely Long URLs

thanks in advance for the help. This isn't my usual job, but our website admin/full stack developer is on leave and my boss has asked me to look into it. Recently we've had a huge spike (talking tens ...
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2answers
77 views

How to get document root set to user's public_html under LAMP cPanel?

I just opened a new VPS hosting account, with a hosting company I haven't used before, and I can't get the server to pick up the public_html directory in my user account's home directory. The server ...
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0answers
8 views

How can I configure email to work correctly with punycode domain?

I have a punycoded domain with a cpanel linux hosting. The domain is coded correctly for visits to the site. However, the email address is display punycode. Example: "contacto@xn--casamazuntea-khb....
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1answer
124 views

update virtual host's SSL cert after cpanel has expired

I had setup the server, virtual hosts via cpanel. I didnt renew my cpanel subscription because I no longer needed it. Now my SSL certificate has expired. I have SSH access to the server. How do I ...
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0answers
442 views

Automatic deploy with cpanel Git™ Version Control not working

I am trying to automatically deploy code to a shared hosting account, using the Git™ Version Control feature of CPANEL. I can see from the history of the remote repository, that my code does reach ...
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0answers
146 views

Environment variable in whm managed apache virtual host

I have an EC2 with CentOS, cpanel and whm installed. I have multiple accounts, linked with different subdomains. I have same php application deployed in the virtual hosts. I need to use environment ...
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0answers
14 views

cPanel email not working

I have a domain registered with Dynadot, and hosting on GoDaddy. I'm using cloudflare as a CDN and I've added CNAME records for 'mail' and 'email' but emails aren't coming through to the addresses on ...
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1answer
475 views

Some users are redirected to cpanel cgi-sys/defaultwebpage.cgi while other don't

I have a website which used to be hosted on a managed Bluehost plan that includes a cPanel by default. for some non-technical reasons, I've decided to move the website from Bluehost to an unmanaged ...
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1answer
49 views

How to fix cPanel after restore a droplet from snapshot?

During the cPanel setup the hostname of the original droplet was set as: srv.domain.com On DigitalOcean I made a snapshot and created a new droplet from snapshot. I changed IP address in Basic ...
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1answer
37 views

How to redirect resources with A record

How can i show resources from sub.domain2.com on sub.domain1.com. I tried configuring A record with sub.domain1.com to point sub.domain2.com IP. I'm using a WHM, but when i type URL: sub.domain1.com ...
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0answers
41 views

404 after transfer from old server to new server in WHM [duplicate]

I've just transferred a domain from one WHM/cpanel server to another newly setup server. I used the WHM transfer function, which seems great. The transfer went fine. No errors. When I click the new ...
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0answers
37 views

configure codeigniter website to open website on other hosting account

Suppose there is a website www.example.com with a web hosting account (Shared Hosting - Linux Server). There is another website www.example2.com with a web hosting account (Shared Hosting - Linux ...
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1answer
301 views

Do I need cPanel's AutoSSL if I also enable Cloudflare's SSL?

All of the websites I manage use cPanel, which also offers free SSL certificates. However, some of these domains use Cloudflare for their DNS, and they also get their SSL certificates from Cloudflare ...
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2answers
581 views

Test website without domain name

I've a VPS with on IP address. WHM/cPanel installed. I want to test a website, without pointing the DNS to the new server in this test period. I can change the host file on windows, but I won't be ...
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1answer
70 views

Stop email notification of cPanel backups in custom script

I've been using the following (partial) code to backup my websites: Generated by https://www.ericzhang.me/projects/cpanel-auto-backup/ */ $auth = base64_encode("{$cpuser}:{$cppass}"); $domain = "{$...

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