Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1answer
30 views

Website backup file size differs on server vs when downloaded via FTP

When I backup my files using Filezilla, as soon as a file is downloaded, it has different file size with the original file size on the server. I am not sure if it is normal or a kind of virus or ...
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1answer
18 views

Running “composer install” from .cpanel.yml

I have a VPS with cPanel installed. I'm trying to run the "composer install" command from .cpanel.yml but can't get it to work. Composer is installed on the server and called via /usr/local/bin/...
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1answer
37 views

How to map many old URLs to a new host with a redirect under Apache cPanel?

I moved some of the content on my website to an external site. However, a lot of places on the Internet still link to the missing pages, resulting in 404 messages. What is the best method of ...
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1answer
19 views

cPanel powered site is not accessible via IP address by my reverse proxy (it gives a 404 error)

I'm paying for a hosting service which uses cPanel, and a domain name. Originally, my domain name pointed straight to the hosting service (as is the default). A new layer I'm adding is a reverse ...
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9 views

CPanel - replace all references in user account of domainA with domainB

Trying to solve an easy case for when a user's domain name expired (and got stolen by squatter wanting a ransom!), for a global replacement of any text in that user's cpanel folder of the old expired ...
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22 views

How to prevent “Links from an external page” Showing links from specific domain?

I use inmotion hosting as my ISP. When I login to my CPANEL and open Awstats, I started seeing recently (about few month ago), the listing under links from external page filling up with all spam sites,...
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12 views

Cron job error in cPanel

I have a VPS server w/ preinstalled cPanel & WHM. I was trying to create a crob job but I got an error immediately after I clicked the "Add New Cron Job" button. Error /bin/bash: line 2: ...
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0answers
14 views

“Entry Processes” constantly maxed and crashing my sites

I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating. It's a shared host with 35/35 entry processes constantly maxed. This started ...
2
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1answer
30 views

Office365 subdomain on Cpanel

My domain is managed by Office365 - I want a sub-domain to point towards another hosting package I pay for so that I can setup a Wordpress site. I have access to create A and CNAME records, however, ...
2
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1answer
32 views

How can I stop a user from deleting emails? - Emails hosted on cPanel

Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel? I have already created another mailbox that will auto-forward incoming emails - but I would like ...
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1answer
17 views

cPanel on new host doesn't have cpanel.example.com and webmail.example.com like the old host did

Previously I had a cPanel shared hosting plan where I could login to cPanel admin area using cpanel.example.com and also colud login to my webmail using webmail.example.com. But recently, I have ...
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1answer
18 views

Links from an external page (other web sites except search engines)

While checking metrics in cPanel like visitors, Awstats, and Webalizer, I find tons of Links from an external page (other web sites except search engines). Questions is, are they links countable in ...
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2answers
68 views

www to non-www 301 redirect doesn't work

I am redirecting 301 in cpanel www to non-www (naked domain) and the code Cpanel redirect generates doesn't do anything when www to non-www is set. Server Type: (Litespeed Server, domain has "Let's ...
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0answers
17 views

New Email with my own domain - cPanel - Can send but cannot receive any email

I'm using cPanel to create a new address for a specific domain. Using cPanel I've created the following email (it's just an example): demo@domain.com After that I just try some tests and now I can ...
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1answer
31 views

Unusual Web Traffic Submitting Extremely Long URLs

thanks in advance for the help. This isn't my usual job, but our website admin/full stack developer is on leave and my boss has asked me to look into it. Recently we've had a huge spike (talking tens ...
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2answers
24 views

How to get document root set to user's public_html under LAMP cPanel?

I just opened a new VPS hosting account, with a hosting company I haven't used before, and I can't get the server to pick up the public_html directory in my user account's home directory. The server ...
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8 views

How can I configure email to work correctly with punycode domain?

I have a punycoded domain with a cpanel linux hosting. The domain is coded correctly for visits to the site. However, the email address is display punycode. Example: "contacto@xn--casamazuntea-khb....
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1answer
46 views

update virtual host's SSL cert after cpanel has expired

I had setup the server, virtual hosts via cpanel. I didnt renew my cpanel subscription because I no longer needed it. Now my SSL certificate has expired. I have SSH access to the server. How do I ...
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0answers
181 views

Automatic deploy with cpanel Git™ Version Control not working

I am trying to automatically deploy code to a shared hosting account, using the Git™ Version Control feature of CPANEL. I can see from the history of the remote repository, that my code does reach ...
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77 views

Environment variable in whm managed apache virtual host

I have an EC2 with CentOS, cpanel and whm installed. I have multiple accounts, linked with different subdomains. I have same php application deployed in the virtual hosts. I need to use environment ...
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0answers
53 views

Cannot access repository via cPanel Git™ Version Control module

I cannot see any repositories in the cPanel Git™ Version Control module, even though the files were successfully pulled from the remote and are visible in the file system. I am trying to setup ...
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0answers
13 views

cPanel email not working

I have a domain registered with Dynadot, and hosting on GoDaddy. I'm using cloudflare as a CDN and I've added CNAME records for 'mail' and 'email' but emails aren't coming through to the addresses on ...
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15 views

Make cPanel report the mailbox capacity over IMAP instead of the whole server capacity

I'm using cPanel on a shared hosting plan and I use RainLoop for my webmail access. In RainLoop, the mailbox capacity is reported as the entire server's capacity, despite each mailbox having its own, ...
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0answers
41 views

Migrate from Virtualmin to Plesk or cPanel (specifically the files and databases)

I have a dedicated CentOs 7 server with Virtualmin and quite a few domains on it. I would like to migrate them to an Ubuntu 18.04 server with Plesk. However, I may would be willing to migrate ...
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23 views

Not able to send mails from Godaddy VPS server to Zoho

My VPS Linux server hired from Godaddy has 10+ domains hosted in it. None of them are able to send emails to Zoho hosted mails. Mails to other domains (Gmail, Live, Yahoo etc.) are working well and ...
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1answer
210 views

Some users are redirected to cpanel cgi-sys/defaultwebpage.cgi while other don't

I have a website which used to be hosted on a managed Bluehost plan that includes a cPanel by default. for some non-technical reasons, I've decided to move the website from Bluehost to an unmanaged ...
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1answer
32 views

How to fix cPanel after restore a droplet from snapshot?

During the cPanel setup the hostname of the original droplet was set as: srv.domain.com On DigitalOcean I made a snapshot and created a new droplet from snapshot. I changed IP address in Basic ...
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29 views

What Is The PHP Binary

I was setting up a cron job in cPanel and started with usual: /usr/local/bin/php I'm an SEO and not an admin or dev so I've never really thought to wonder what I'm actually doing. I get the broad ...
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182 views

Random Spikes in Physical memory usage, IO usage, entry processes, processes, all maxing out and causing faults

I have a website with around 1000 daily users, am using Godaddy Ultimate Shared hosting (2 Shared CPU, Up to 1GB Shared RAM, IO 1024.0 KB/s limit, Entry processes 125 limit, Processes 140 limit) and ...
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0answers
21 views

Exim in cPanel - spam spreading by “exim -bpc” command?

(Moved from ServerFault) I found that server have low reputation on talosintelligence. When I search through exim logs I found that in each minute there is run of exim process to counting queue. ...
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1answer
29 views

How to redirect resources with A record

How can i show resources from sub.domain2.com on sub.domain1.com. I tried configuring A record with sub.domain1.com to point sub.domain2.com IP. I'm using a WHM, but when i type URL: sub.domain1.com ...
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0answers
21 views

404 after transfer from old server to new server in WHM [duplicate]

I've just transferred a domain from one WHM/cpanel server to another newly setup server. I used the WHM transfer function, which seems great. The transfer went fine. No errors. When I click the new ...
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0answers
18 views

serving conf files returns 403 - cpanel

I recently moved to a new linux hosting with cpanel. I provide static .conf file to my clients. They can download them directly. They use to download them directly without any problem going to http://...
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0answers
30 views

configure codeigniter website to open website on other hosting account

Suppose there is a website www.example.com with a web hosting account (Shared Hosting - Linux Server). There is another website www.example2.com with a web hosting account (Shared Hosting - Linux ...
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1answer
149 views

Do I need cPanel's AutoSSL if I also enable Cloudflare's SSL?

All of the websites I manage use cPanel, which also offers free SSL certificates. However, some of these domains use Cloudflare for their DNS, and they also get their SSL certificates from Cloudflare ...
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2answers
128 views

Test website without domain name

I've a VPS with on IP address. WHM/cPanel installed. I want to test a website, without pointing the DNS to the new server in this test period. I can change the host file on windows, but I won't be ...
1
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1answer
49 views

Stop email notification of cPanel backups in custom script

I've been using the following (partial) code to backup my websites: Generated by https://www.ericzhang.me/projects/cpanel-auto-backup/ */ $auth = base64_encode("{$cpuser}:{$cppass}"); $domain = "{$...
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1answer
455 views

Enabling cPanel AutoSSL alongside Cloudflare

We have a domain that is running behind Cloudflare that we would also like to have a valid (and free) SSL certificate on the origin server (running cPanel with AutoSSL). Currently the AutoSSL script ...
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0answers
14 views

DNS MX Entry Problem - Wrong Mailserver is used

There is a clients domain, let's name it www.client-xyz.example, which was hosted with a web space package on a web host. I created a new homepage which is located on my server and I pointed the A-...
3
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1answer
139 views

Many DNS records after creating a subdomain in cPanel

I am new to cPanel but I think I understand the basics of DNS and DNS zones enough. When I add a new subdomain in cPanel, like sub.example.com, via the subdomain screen, the following records appear ...
0
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1answer
121 views

How can I check which of my server's ports are open using only CPanel?

I have been trying to get SSH access to my shared LAMP server for ages. I suspect that the ports are locked down or different to what they should be. Currently, the only access I have to the server is ...
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2answers
29 views

How to setup domain DNS records for cPanel WHM

I'm a newbie on this kind of things. I've deployed a cPanel on an AWS instance but failed to set up my domain DNS records, private nameservers etc. Let me explain the whole situation. I'm currently ...
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0answers
199 views

ERROR: Zend_Controller_Exception from Plesk cpanel after upgrading a server

After upgrading the server I used to get this type of error from Plesk cpanel Type: Zend_Controller_Exception Message: Permission denied.#0 /opt/psa/admin/plib/vendor/plesk/zendframework/...
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1answer
87 views

Change the PHP version in SSH in CPanel

I've developed a PHP/MySQL system which runs on PHP 7.0 but when I access it to my remote CPanel via SSH and check the php version php -v it show that Im using version 5.4 how can I change this to 7.0 ...
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0answers
24 views

Does cPanel pass along security updates from installed software (Mediawiki, WordPress, etc) in a timely manner?

I have an account with a bare-bones cPanel based web-host and I'd like to run a CMS from this account. (MediaWiki or WordPress. I've not decided yet. I hope that doesn't matter for this question.) ...
3
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1answer
15 views

One website with several alias domains - how to serve the content in the language appropriate for the alias that a user used to visit?

This is a scenario. I have this website, as an example: www.service.com which serves default English content. The site has also several domain aliases which have the word service in another languages....
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2answers
1k views

How do I give a hired developer access to my bluehost cpanel?

I can't find any way to like "create a guest account" to access my account without just giving him my account credentials. How should this be done? I can't find any help articles on it.
2
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1answer
760 views

How to transfer an SSL certificate from one cPanel account to another? Do I need to transfer it? I have WHM with the new account

I've moved a site to a new hosting account, and need to get SSL working again. On the old hosting account, as I understand it, the hosting provider just issued free Let's Encrypt certificates and ...
3
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1answer
212 views

Different cPanel physical memory usage with free -m and top terminal command

So, I have a cPanel access. In the cPanel statistic, I see that my Physical Memory Usage is 2 GB and almost full. When I go to terminal and run free -m I got this: total used ...
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1answer
427 views

Can a CPanel managed server only have one SFTP account?

I use SFTP in Filezilla to transfer files to and from my web host. But if I want to create an account for a vendor, it seems I am limited to FTP or FTPES. I was told this was a restriction of CPanel ...