0

I am in the process of trying to verify a Let's Encrypt SSL cert on a clients Wordpress site hosted on 1and1. However, the file is apparently not found/fails to verify.

I have placed other files in the same directory (.well-known/acme-challenge/) and have the same issue - Wordpress returns:

The page you are looking for is temporarily unavailable. Please try again later.

Moving the files 1 directory up (.well-known/) makes them accessible to the outside world but the files have to be in the acme-challenge folder I believe.

I have checked permissions and the 2 directories share the same permission, owner, group etc.

Does anyone know what I've missed here?

Thanks

  • Check the web server error log. – Michael Hampton May 22 at 15:45
  • I don’t have access to any error logs that I can see. I have a logs folder within my users directory that contains access and ftp logs but that’s it. – hiauk May 22 at 16:36
  • 1
    Since you are using 1&1 WordPress Hosting, you might be fighting with 1&1's specific server setup for WordPress. It's possible you will get the best answer from their support. – Maximillian Laumeister May 22 at 17:12
  • Yup, they don't allow it because they want you to buy an SSL cert from them and only them. – hiauk May 22 at 17:49
0

You are not able to do this with 1&1 as they have made it so you can only use SSL certs you have purchased from them.

Avoid.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.