We have been having an issue setting up adwords for one of our clients and despite multiple phone calls to Google we cannot get an answer out of them as to why our ads are being disapproved.
Initially there was no robots.txt file set up but we asked the Website developer to do this. Still no results
There are no errors in webmaster tools and when running the site through the following tool (and others like it) there are no issues https://www.prepostseo.com/ping-domain-from-multiple-locations
Does anyone have any ideas on how to resolve this issue or would this be an issue on Google's end?