"Pending" status for orders paid via Auth.Net

Question

In my Magento store, I have the following payment methods enabled with these order statuses:

• Zero Subtotal Checkout - Pending
• Check / Money Order - Pending
• Authorize.net (Auth only) - Processing

The problem is that it makes it difficult for the admin to determine which orders have been invoiced/paid and which have been shipped.

Ideally I would like new orders to always have a "Pending" status. When the invoice is created (which will trigger the Capture for Auth.net orders), it should go to "Processing".

It appears that I cannot set the "New Order Status" for Auth.Net to "Pending" - any idea why this is, and/or a workaround/solution for it? I suppose a possible solution could be adding new columns to the order table such as "Invoiced" and "Shipped" so that the admins can easily see/filter by those statuses.

Answer 1

The New Order Status can only be one of the status of Processing state because it's defined that way in app/code/core/Mage/Authorizenet/etc/system.xml:

<order_status translate="label">
    ...
    <source_model>adminhtml/system_config_source_order_status_processing</source_model>
    ...
</order_status>

If you want to change that behaviour, you can simply override this configuration setting. In your module, create a system.xml file (in app/code/local/Namespace/Module/etc/system.xml) and in it put:

<config>
   <sections>
        <payment>
            <groups>
                <authorizenet translate="label" module="paygate">
                    <fields>
                        <order_status translate="label">
                            <label>New Order Status</label>
                            <frontend_type>select</frontend_type>
                            <source_model>adminhtml/system_config_source_order_status_new</source_model>
                            <sort_order>4</sort_order>
                            <show_in_default>1</show_in_default>
                            <show_in_website>1</show_in_website>
                            <show_in_store>0</show_in_store>
                        </order_status>
                    </fields>
                </authorizenet>
            </groups>
        </payment>
    </sections>
</config>

you will then be able to select "Pending" as the new orders status.
If you prefer the new columns in the orders grid solution, just ask and I'll answer.
HTH