In my Magento store, I have the following payment methods enabled with these order statuses:

  • Zero Subtotal Checkout - Pending
  • Check / Money Order - Pending
  • Authorize.net (Auth only) - Processing

The problem is that it makes it difficult for the admin to determine which orders have been invoiced/paid and which have been shipped.

Ideally I would like new orders to always have a "Pending" status. When the invoice is created (which will trigger the Capture for Auth.net orders), it should go to "Processing".

It appears that I cannot set the "New Order Status" for Auth.Net to "Pending" - any idea why this is, and/or a workaround/solution for it? I suppose a possible solution could be adding new columns to the order table such as "Invoiced" and "Shipped" so that the admins can easily see/filter by those statuses.

1 Answer 1


The New Order Status can only be one of the status of Processing state because it's defined that way in app/code/core/Mage/Authorizenet/etc/system.xml:

<order_status translate="label">

If you want to change that behaviour, you can simply override this configuration setting. In your module, create a system.xml file (in app/code/local/Namespace/Module/etc/system.xml) and in it put:

                <authorizenet translate="label" module="paygate">
                        <order_status translate="label">
                            <label>New Order Status</label>

you will then be able to select "Pending" as the new orders status.
If you prefer the new columns in the orders grid solution, just ask and I'll answer.

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