I'm trying to setup a site rating survey so marketing in my company can gather feedback information about a site. I've seen before large companies using a tool which puts a small animated crosshair in the bottom right of the screen [+]. what on earth is this company called? multiple searches don't seem to bring it up!
2 Answers
A company that provides this service is: OpinionLab
And an example of this in action is here on Dell's site: look at the bottom of the page just above the country specific web sites.
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You are right and I have edited my "answer" to become an answer ;-) Commented Mar 30, 2011 at 12:28
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Look down. Now look back up. Your downvote is now an upvote! (you should remove the old content from your answer now)– RahulCommented Mar 30, 2011 at 18:26
It isn't the one with a [+], but a [Feedback] button - http://getsatisfaction.com/
http://www.crunchbase.com/company/satisfaction shows their competitors as http://uservoice.com/, http://www.feedbackify.com/, and others.