I need to build a Google Analytics filter that includes all traffic from a selection of subdirectories, in my case all that start with customer and company.

You can see my configuration below, but the basic pattern is this:


enter image description here

According to the Google help file one should be able to pipe together multiple patterns: https://support.google.com/analytics/answer/1034832?hl=en

But this clearly does not work. Any idea how to achive this?

Update: I've tried @nyuen suggestion, but getting zero visitors like this. Do I have to switch to a custom filter?

enter image description here

Customer filter with include was the solution. enter image description here

1 Answer 1


There are a couple of issues that I immediately see:

  1. Subdomain is not the same as subdirectory. A subdomain looks like company.domain.com or customer.domain.com. A subdirectory looks like www.domain.com/customer or www.domain.com/company.
  2. If you are talking about subdomains, then you should use a regex match on a hostname of (customer|company)\.domain\.com. If you are talking about subdirectories, then you should use a regex match on a page path of /(customer|company)/.*.

Note that you can't use the begins with match type with a regular expression as you have in your example.

  • Thanks! I'm looking about subdirectory. Sorry for this. I fixed the question. But it's still not working.
    – Remy
    Commented Dec 12, 2016 at 10:26
  • Sorry I'm not at my computer right now and I can't check, but try a Custom filter with your regex pattern.
    – nyuen
    Commented Dec 12, 2016 at 14:37
  • 1
    Also note that to page paths (and subdirectories) are referred to, in custom filters, by "Request URI".
    – nyuen
    Commented Dec 12, 2016 at 17:57
  • Request URI only contains the subdirectory? Not the whole URL? I'm still facing the issue that subdirectories like e.g. "/en/company/jobs" are also caught.
    – Remy
    Commented Dec 13, 2016 at 8:25
  • I saw your Solution above in your post, is everything OK now?
    – nyuen
    Commented Dec 13, 2016 at 14:43

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