I've just installed (well, a PHP programmer did it for me) Google reCaptcha (v. 3, Invisible) on a form page. The page's PHP code performs a sendmail and populates an external database upon submission. In recent years, the page has attracted bots and spammers, so a reCaptcha was called for.

The Dashboard page (at Google, where the reCaptcha is configured) doesn't offer any tools for verification of the tool, and that seems like a shortcoming. In any case, it does have a link to download the Analytics. However, after a month of use, I'm still getting spammy submissions.

Most perplexing, though, is that the .CSV file I download has no records, only the column headings.

Part of my testing: I pulled the "security" settings ("Dashboard > Advanced") all the way down, and this prompted a visual challenge. And the reCaptcha icon is displayed on the form page.

Can anyone suggest how I can effectively troubleshoot this? I can't find anything in the Docs about how often the analytics gets refreshed, but, even on a day with a handful of submissions, it's always empty.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.