Questions tagged [whm]

WHM (WebHost Manager) is a web-based tool used by server administrators and resellers to manage hosting accounts on a web server.

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WHM Basic Setup IPV4 Address

I want to hide with embarassment as I ask this but I am not sure where to look elsewhere for help with the question! I've seen "The IPv4 address (only one address) to use to set up shared IPv4 ...
0 votes
1 answer
14 views

WHM RAM usage amount needed?

I currently have a cloud server that is overkill for my use. When I talk to my hosting company they give me the run around because they do not want me to downgrade (and they lose money.) My question ...
1 vote
0 answers
36 views

Snipe-IT / Cpanel / WHM auto SSL issue

Maybe some of you have done it and could help me. I use Cpanel and WHM. Basically I installed snipe-it and had to create a custom VirtualHost in WHM via include file. The site is a subdomain.(( # To ...
0 votes
1 answer
62 views

How to use whm/cpanel for email (box) for a website in AWS (EC2) [duplicate]

I've moved some sites from our Namecheap (dedicated) server to AWS (EC2) machine for several reasons. However, I want to use the existing Namecheap server for email (boxes) for those sites. We've ...
1 vote
0 answers
51 views

Frequently Getting the Error Message "too many requests"

Within the last 2 months the error message "too many requests" has started showing up for those using my site. The site is hosted on a server with a 32 core CPU and 64 GB of RAM. The site ...
4 votes
2 answers
3k views

How to delete a DNS record in WHM/cPanel "Edit DNS Zone" page?

I can change and add DNS records using the WHM Edit DNS Zone page, but I want to delete a single record and it's not obvious how to do it. There's no mention of it in the manual page for the software. ...
3 votes
1 answer
184 views

Is there an official or safe way to use a LetsEncrypt certificate for the WHM UI?

To be specific, I am talking about using a LetsEncrypt (LE) cert for WHM itself, not a domain being managed by these tools. I'm well aware that I could install Certbot and reconfigure the underlying ...
3 votes
1 answer
340 views

WHM upload CA root certificate to validate Cloudflare certificates

I'm using Cloudflare's self-signed certificates to encrypt traffic between Cloudflare and my origin web server. A problem that cPanel shows a No Valid Certificate for the domain and the error ...
3 votes
1 answer
427 views

How to fix a rogue DNS-IP mapping in WHM or cPanel?

I woke up this morning and started getting emails from customers of my website truckercert.com that "the site is down". But what actually happened is the SSL certificate quit working. The ...
0 votes
0 answers
285 views

System PHP version upgraded to 7.3 but domain is stuck at 7.2

I recently upgraded PHP from 7.2 to 7.3 on my Centos and Apache server by using cPanel/WHM. I'd updated the System PHP version to 7.3 but the domain is still stuck at 7.2. When I attempt to upgrade ...
1 vote
0 answers
68 views

How to assign a db user to multiple databases at once from cPanel?

Inside cPanel, I can create a database and I can assign a specific db user to a specific database. But what if I have like 100 databases. How can I assign the same user to all of the databases created ...
3 votes
0 answers
197 views

How do I install a wildcard SSL certificate on WHM using Let's Encrypt plugin and Cloudflare DNS?

I am using cPanel 92 on CentOS 7 and my domain.com's DNS zone is running on Cloudflare (free Cloudflare tier) and I'm having trouble getting my subdomains (of a subdomain) running over HTTPS. Security ...
3 votes
0 answers
47 views

Can cPanel listen on all domains on a dedicated IP?

I have a large number of clients (affiliates) that need to make CNAMEs so they use their own domain to display the content of a website hosted on cpanel. This must be done instantly without human ...
3 votes
1 answer
79 views

Is it possible to add 10 subdomains in a separate cPanel account from the main domain?

I would like to know is it possible to have one domain in a separate cPanel account and all the subdomains in another separate account. Main domain: One cpanel account. 10 subdomains: One cpanel ...
0 votes
1 answer
380 views

How to change the WHM/cPanel account setting for "Use the nameservers specified at the Domain’s Registrar" after a cPanel account is created?

I created a cPanel account through WHM, and I think I forgot to select the option "Use the nameservers specified at the Domain’s Registrar". How can I change that option to start using ...
2 votes
1 answer
360 views

cPanel incorrectly identifying remote DNS server type

I have installed cPanel on three servers, 1 x hosting server and 2 x DNSOnly servers. cPanel is using PowerDNS as the default DNS service. I have created a DNS cluster (as one would when installing ...
1 vote
1 answer
5k views

why I can't login to cPanel, shows error Maximum Users Exceeded?

When I try to login to cPanel, it shows an error Maximum Users Exceeded. please see the error message below. I didn't do any changes to server. this appears very suddenly. how can I fix this? I ...
1 vote
1 answer
418 views

CPanel Rearrange account can't find home2

I want to move an account using WHM/CPanel from the /home folder to /home2 folder, but the tool does not find the /home2, it says: "The user is already installed on the only usable partition on ...
0 votes
0 answers
44 views

Update "hosts" file on CentOS server with cPanel

I'm migrating from an old server to a new server running cPanel/WHM v86.0.18 and I'm in the process of migrating and testing two websites, let's say example.com and web.example.com. These two websites ...
0 votes
1 answer
28 views

How to change where the abuse email's get sent? [closed]

I have a domain called example.com which is registered with namecheap. example.com is hosted on a VPS with the hosting company XYZ (make up company) with WHM and cPanel Nameservers are being dealt ...
1 vote
2 answers
4k views

404 when accessing website from IP address on VPS

I bought a new VPS from Softlayer and I'm having some issues configuring it. I haven't pointed the name servers to it yet. The problem I'm having is, through WHM, I added a new account and it was ...
0 votes
1 answer
20 views

Disabling WHMCS Billing

I am currently taking over a business which is using WHMCS and CPANEL for hosting and I don't want to use this solution. The migration away from this system is going to take a while due to the ...
2 votes
0 answers
98 views

What commands does WHM/Cpanel run over SSH when you do an rsync backup?

I have an account at rsync.net and am trying to point WHM "rsync" backups to it. Obviously "rsync.net" has rsync installed, and they also have a small list of common UNIX commands in their ...
1 vote
1 answer
39 views

Delete Email section for users accounts - Cpanel

I want to disactivate the E-mail section for users profiles in the CPanel, how can I do that? I have tried to disable features from the Feature manager but I couldn't delete all the section UPDATE: ...
3 votes
2 answers
2k views

How to transfer an SSL certificate from one cPanel account to another? Do I need to transfer it? I have WHM with the new account

I've moved a site to a new hosting account, and need to get SSL working again. On the old hosting account, as I understand it, the hosting provider just issued free Let's Encrypt certificates and ...
1 vote
0 answers
719 views

Rsync from Cpanel to Synology

I'm trying to add a Rsync destination for backup in whm, but I keep getting this error when validating Error:Validation for transport “NAS2” failed: Can't ssh to [the Ip Address]: unable to ...
0 votes
0 answers
127 views

404 after transfer from old server to new server in WHM [duplicate]

I've just transferred a domain from one WHM/cpanel server to another newly setup server. I used the WHM transfer function, which seems great. The transfer went fine. No errors. When I click the new ...
1 vote
2 answers
3k views

Test website without domain name

I've a VPS with on IP address. WHM/cPanel installed. I want to test a website, without pointing the DNS to the new server in this test period. I can change the host file on windows, but I won't be ...
1 vote
0 answers
32 views

Correct MX Configuration for Cloudflare

I've always assumed that if I use an external nameserver (like Cloudflare) for a domain, then my local WHM nameserver is completely bypassed for that domain. Is this correct? I've always pointed MX ...
0 votes
1 answer
39 views

Certificates in Multiple Servers (AWS Instances)

We have 1 WHM Licence (instance in AWS). Inside the WHM we create one account MYDOMAIN.EXAMPLE -this is the MAIN DOMAIN-. Inside the DNS of the MAINDOMAIN.EXAMPLE we create a few subdomains example ...
4 votes
1 answer
2k views

Error when pruning WHM backups sent offsite via FTP

We're using WHM 64.0 on a CloudLinux 6.9 dedicated host. We have a scheduled backup configured that backs up each hosted cPanel, as well as the system files. The backup also FTP's the backup files ...
4 votes
1 answer
584 views

addon domains keeps adding primary domain in URL

I took new vps plan from inmotionhosting.com and moved my host from previous hosting company. I have several cpanel accounts in the whm, imported them all using the migration tool from server to ...
4 votes
3 answers
5k views

How to edit /etc/hosts file on WHM/cPanel

I need to add a domain/IP record to my hosts file on a CentOS box running WHM/cPanel, so that a domain which has no public DNS is routed to the correct IP address. I've done this on my macbook but I'...
2 votes
2 answers
293 views

Is "Legacy Backup" in WHM necessary when you're running out of space?

Lately I noticed that that my server's disk is running out of space, and that the cpbackup folder in /backup was around 277 GB. I have the Backup Configuration enabled, and then I checked the Legacy ...
4 votes
1 answer
201 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
1 vote
0 answers
19 views

Fixing internal email function with WHM on a dedicated server

I have a server by the name svr1.domain.com which runs on a CentOS with WHM. I have configured its email service to pass through a relay while discarding any email generating through the server name (...
1 vote
1 answer
18 views

Web Host Manager - Lock admin out of cPanels or encrypt them

I have a Reseller web server with WHM. I mostly use it for hosting websites for clients, but have set up a small cPanel account for a friend who is learning computer science in college. It occurred ...
1 vote
1 answer
792 views

Changing the name of Subdomains.Root Domain in cPanel or WHM

I'm thinking of migrating my site (has WHM and cPanel) to a different host (has Sentora). Since I'm just testing things out, I've decided to temporarily change the name of my subdomains, while I set ...
0 votes
2 answers
2k views

How to point subdomain to a new host?

I will be creating cPanel accounts in WHM where I need to create subdomain address and tie it with an IP. I will then setup a new website on this address. I would like to know, after doing this how ...
1 vote
1 answer
492 views

Are cPanel backups enough to migrate to another hosting company, and can the WHM accounts be backed up as well?

I am making full backups via the backup feature in cPanel for each account and I wonder if this is enough to set up shop with a different hosting company? I also have access to our WHM where all the ...
1 vote
0 answers
203 views

Copying over sites/folders from one cpanel to another on a same server

I am in a VPS enviroment where I have migrated my sites from a shared hosting company to a new VPS hosting. I now have 2 cpanels in WHM. One is the one I created in WHM that cantains no files/...
1 vote
1 answer
187 views

how to modify virtualhost in WHM?

I generally manage my Linux servers by logging in as root and doing everything from the command line (because I just do small stuff) but I've been asked to take over a WHM/CPanel Service with multiple ...
1 vote
1 answer
909 views

Limit entry processes in cPanel

I have a cPanel server and I need to limit my clients' number of entry processes but my cPanel server doesn't have CloudLinux installed on it. Is there any way to achieve that without purchasing ...
1 vote
1 answer
97 views

Disable new cPanel account creation in WHM

We have several devs and a few different WHM boxes. Is there a way to disable account creation on some of the servers? Or show an extra warning? This is purely meant to be an extra check to make sure ...
2 votes
1 answer
35 views

Some domains defaulting to first hosting package on WHM

Ok so I have a linux hybrid server running WHM/cPanel. I have the slight problem that when someone points their domain at our server, if there is no hosting package set up yet it defaults to the first ...
2 votes
1 answer
56 views

Create multiple additional sites to cPanel without reducing CPU available to main site

A little bit background info.. We have one main content heavy website that is quite busy with lots of traffic. Hosting is on dedicated server in it's own cpanel account. We have other domains too but ...
2 votes
1 answer
2k views

How to find and increase entry process limit in the WebHost Manager (WHM) of my virtual private server (VPS)

I have a Godaddy VPS. I want to find the Entry Process limit and increase it if possible. My VPS is going up and down probably due to high traffic. What should I do?
3 votes
1 answer
351 views

DNS for a cPanel addon domain to resolve to a dedicated IP address?

I would like to know how to set the DNS of an addon domain in cPanel to resolve to its own dedicated IP address, not the IP address of cPanel parent domain.
1 vote
2 answers
4k views

Why doesn't the PHP Configuration Editor show up in WHM?

I've seen countless tutorials and official documentation pointing to the PHP Configuration Editor in WHM. However, there is no link to it in my WHM install at all. How can I enable it, and why isn't ...
2 votes
0 answers
829 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...