Questions tagged [email]

Method of exchanging digital messages from an author to one or more recipients.

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70
votes
27answers
5k views

Way to list “Contact Us” email address on web site, yet reduce likelihood of spam?

What's a good way to list a "Contact Us" email address on a web site, while reducing the likelihood it will get spammed? Is putting the email address in an image the best technique, or are there ...
65
votes
5answers
27k views

Should I set up standard email accounts? What are they?

A long time ago one used to be able to count on domains having addresses like webmaster@example.com, postmaster@example.com, or abuse@example.com ... is this convention dead? Note: I always try to ...
45
votes
10answers
7k views

Why do websites have a contact form? isn't an email address enough?

What's reason behind having a contact form on a website, when a simple e-mail link is enough? Why do so many web sites have contact forms? Is it just a habit?
41
votes
9answers
65k views

How can I prevent my mail from being classified as spam?

When sending or forwarding emails using a personal or company domain using a website or email client, how do I prevent the email from being incorrectly marked as spam?
41
votes
4answers
25k views

How to use Cloudflare and Namecheap email forwarding at the same time?

I want to use Cloudflare, and it requires that I use their nameservers. The problem is that I'm using some features from Namecheap like email forwarding, which will be disabled (if I didn't get it ...
25
votes
2answers
84k views

How to remove our IP address from Microsoft's email blacklist?

We have a website, users sign up and receive links to confirm they signed up BUT: Microsoft blocked our IP (no one with Microsoft email account can receive our emails.) We tried contacting microsoft ...
24
votes
2answers
72k views

Is it ok to use uppercase letters in an email address?

If I send an email to Hello@Example.com instead of hello@example.com, could there be any problems with delivery because of the uppercase letters?
23
votes
4answers
15k views

How to avoid Hotmail/Live rejections for (legit) large volume eMailing?

While qualifying eMail for Spam, Hotmail/Live checks the historical records of numbers of eMails sent by a sender (FROM, eMail Server, IP, etc.). Some times, perfectly valid bulk eMails that are not ...
15
votes
2answers
9k views

Changing default date range in Google Analyics?

Is there a way to change the default date range of 31 days in GA? After changing it and clicking apply, only the current report changes? Next time I use GA, 31 days again??? Here is documentation on ...
14
votes
1answer
25k views

How can I find out if my domain has been added to email blacklists?

We do a lot of mass emailing of our contacts to promote events, send out newsletters, etc. Some people read and react, some people unsubscribe, but I fear that some might actually mark the email as ...
13
votes
1answer
12k views

When email newsletters include Base64 encoded images, do email clients see them immediately?

When I send a newsletter with remote URLs most email clients will ask the user if he wants to load remote resources inside the message. If I send an email using images with Base64 encoded strings as ...
13
votes
4answers
2k views

Is Email list “cleaning” a legitimate practice?

A client has provided us with an excel spreadsheet of around 10,000 email addresses, names and addresses. They were taken from a CRM used previously. I've been asked to "clean" up this database - ...
12
votes
3answers
3k views

Are mailto: links practically deprecated?

I was thinking... Mailto: links are handled by standalone email clients only. Most users nowadays use webmail (like GMail). Webmail can't handle mailto: links. When a webmail user clicks a mailto: ...
12
votes
3answers
2k views

Why do some large companies use a different domain for sending emails?

I've received notifications and newsletters from Microsoft and Facebook in the past and noticed that both emails came not from an address such as something@facebook.com or something@microsoft.com. ...
12
votes
3answers
26k views

Sent emails pass SPF and DKIM, but fail DMARC when received by Gmail

Gmail is marking my email messages as Spam. The messages pass SPF and DKIM, but fail DMARC. Is there some way to make my messages pass DMARC? I recently signed up for WordPress hosting at Flywheel, ...
11
votes
4answers
23k views

How can I create an SPF record on my 1and1.com hosted domain?

Emails from my domain (hosted at 1and1, and using Google Apps Premier edition) have sporadically been going to recipients' spam folders lately. I did some research, tested, and found out that I do ...
11
votes
4answers
207 views

Emailing all site users

I'm going to be emailing all of my site users to update them on recent developments and remind them to come back to the site. Are there any special precautions I should take. I was going to do this ...
11
votes
2answers
484 views

Is there any advantage using separate domain for mails?

Even if Facebook can use facebook.com or mail.facebook.com, Facebook uses facebookmail.com for sending notifications, etc. Basically it is bad practice since users may think that it is a spam message....
11
votes
4answers
1k views

How reliable is email tracking?

I hope that this question is reliable as I guess all webmasters send out emails of one sort of another. I read a while back that gmail has started downloading all pictures attached to emails. As far ...
10
votes
3answers
2k views

input type=“email” allows test@test, why?

I've always been under the assumption that the browser email-validation-regex is more robust than some regex pattern in JS/PHP. My employer just showed me that both strings are considered correct (at ...
10
votes
5answers
4k views

Is it possible to send an automatic email to the webmaster when a visitors hits a 500 error page?

Is it possible to send an automatic email that includes details about the requested page to the webmaster when a visitors hits a 500 internal server error page? That way the web master could act ...
10
votes
2answers
17k views

What is the use case for Fax links in a webpage?

I've used tel: and mailto: to link to a phone number or email but how and why would I use fax: linking in a webpage? We currently take orders via fax. What would be the flow for a customer who clicks ...
9
votes
4answers
37k views

How to forward emails to my custom domain to my Gmail account?

I bought a domain without webspace and want to forward emails to that domain to my Gmail account. But I don't receive any emails which are send there, not even a return-to-sender-email. I also tried ...
9
votes
4answers
7k views

Own SMTP server vs SendGrid/PostmarkApp/CritSend/SMTP.com/etc

Wondering what the benefits are from switching from our own SMTP server to an SMTP service. They all seem to talk about handling the deliverability issues. However our server is set up with reverse ...
8
votes
3answers
2k views

Why do bots search for / fill and send contact forms?

I'm a bit confused as to why people make bots to do this - is it to find vulnerabilities? I recently upgraded my contact form security with more client and server side validation, including a ...
8
votes
2answers
307 views

How Important Is Email?

I'm starting to create a site, and want to run it on a VPS rather than shared for a variety of reasons. This means that, if I were to want email services, I'd need to tackle the non-trivial task of ...
8
votes
2answers
12k views

How to get whitelisted in microsoft's email network?

I have been trying for the last couple of weeks to get whitelisted in the Microsoft's email network. I can send emails from my site to gmail and yahoo with no problem. They are delivered to the right ...
8
votes
2answers
614 views

Does it really help against spam to replace the “@” with “(at)” and similar practices?

When e-mail addresses are mentioned on the web, I see a lot of: send (dot) me (at) spam (dot) com send . me (a) spam . com etc. Does it really help againt spambots finding the addresses to do these ...
8
votes
3answers
4k views

DMARC — understanding aggregate reports

TL;DR I get a lot of DMARC feedback from accounts/websites I don't have contact with and want some clarity on if I should be taking any action or if these feedback reports are informative of any ...
8
votes
1answer
165 views

Someone/something accessed a link in an email, but it was not who the email was sent to

Could anyone solve this mystery? We have an web application that is only available to invited users. Our admin create accounts for users, and then the application sends an activation email to that ...
7
votes
3answers
622 views

Do I have to host my company email with the same company that hosts my website?

Do I have to host my company email with the same company that hosts my website? If not, what are the advantages and disadvantages?
7
votes
2answers
2k views

Is there any list of email addresses reserved because of security concerns for any Public Email Service like Gmail / Yahoo?

I am in the process of conceiving this idea of a webApp when can be termed as a completely new take for providing Email Service to the consumers on Domains that I own. The idea is similar to what ...
7
votes
2answers
424 views

Why is google.com trying to send emails from my domain?

I pulled up a DMARC Analyzer report showing emails received on behalf of my domain: In addition to my normal authorized (SPF+DKIM aligned) personal emails from the protonmail.ch domain, there are ...
7
votes
1answer
2k views

Any free service like Google Apps? [closed]

Google Apps offers a good opportunity to host emails externally. Definitely, Google should not be alone in this market, but I've not heard of any other alternative. Is there any other company offering ...
7
votes
4answers
2k views

A method to edit html email templates easily

I'm designing and developing some html email templates for mass mailings. I was asked to provide an easy solution for a non-technical person to edit them safely and easily. I'm afraid conventional ...
7
votes
3answers
145 views

What kind of spam is this on our form?

We're receiving a lot of spam that looks like this: Form field 1 (textfields): duYYAJPNaMVsC Form field 2: icDiQOVRy Form field 3: uSDzPEObWIrTsCidma Form field 4: ODscxPiiqj ...
6
votes
4answers
725 views

How do I know my email open rate?

I saw some people saying their newsletter has X open-rate. How can I know this thing?
6
votes
2answers
10k views

Hotmail and IP in blacklist - how to solve now?

Our server's IP address is blacklisted by the provider of hotmail. We can't find any solutions. We followed up with all the instructions they gave us in the DEAMON email link, but it's not enough - ...
6
votes
1answer
2k views

Why should we prefer table over div when it comes to emailers?

When it comes to converting designed email templates to html format, how is a table layout better than a div? What are the exact reasons we tend to choose table over div for emailers?
6
votes
1answer
14k views

What is the best email address for a personal website with my name as the .com domain name? [closed]

I convinced one of my creative friends to finally purchase his own name as a domain name and start a portfolio. It has been years coming, but mission finally accomplished. Now I am helping him build ...
6
votes
1answer
708 views

Is it considered spam to set “From: ” header to the user's email in a contact form?

I developed a contact form on a client's website. When a user submits it, the client gets an email. Is it considered as spam (or against best practices) when emails sent from a website form have From:...
6
votes
1answer
241 views

Are send to a friend features in websites obselete?

Often I am asked to create send to a friend forms for websites where a user can enter a few of their friends email addresses to which a URL is forwarded via email. My question is now that we have so ...
6
votes
2answers
607 views

What kind of redirect (301 or 302) for an email links tracker?

We are developing an email sending application ("à la" Mailchimp). Hyperlinks inserted by our users, in the emails they want to send, are replaced by a tracking URL on our application (https://...
6
votes
1answer
5k views

How to avoid emails going through secureserver.net

I use Zoho.com as my email provider for me@mydomain.com. In Gmail, if an email does not use DKIM, a red padlock is shown next to the "From" address (I think). I investigated why emails from me@...
5
votes
5answers
388 views

Why don't websites have contact emails? [duplicate]

I find websites having a contact form which you must put in your own email address. It is frustrating because I would rather send an email my self. What is the rationale for doing this and not ...
5
votes
5answers
1k views

Plain Text email support: Is it still needed in 2011?

For many years I have been building emails that get sent out by my webapps that are Multi-part with a text part & an email part to allow users of plain text only email clients to default to the ...
5
votes
5answers
30k views

How to avoid getting spam through a website?

We seem to be getting A LOT of email spam, we have a combination of the email addresses as mailto links and contact forms that send to the same address. What measures can we put in place that will ...
5
votes
2answers
276 views

Feasible to send marketing emails as an image?

Is it feasible to send marketing emails entirely as images - apart from a link at the top, giving the option for the recipient to view the email online (in their browser) and one at the footer to ...
5
votes
3answers
251 views

What do big websites do about spam emails to the support department?

My website's support email address is starting to get a lot of spam emails to it, what do big companies do about this?
5
votes
1answer
288 views

Why is email HTML stuck in the 90's? [closed]

(disclaimer - I've already tried asking this on StackOverflow, but apparently it was off topic. If the same is true here please let me know and I'll close/delete this question.) I've spent about a ...