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Questions tagged [crm]

Customer Relationship Management (CRM) is a strategy for managing customer interaction. Sofware is often used as a tool to help implement CRM strategies. CRM software usually focus on front office tasks such as sales, marketing and customer service. Sometimes it is powered by business intelligence software and integrated with back end systems.

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Timezone setting while integration between Google adwords and Salesforce sales cloud

We've integrated Google AdWords accounts with Salesforce sales cloud account to track lead creation & conversion data based on the GCLID values. Currently, the date format in salesforce is GMT+0:...