Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

Filter by
Sorted by
Tagged with
1
vote
2answers
3k views

404 when accessing website from IP address on VPS

I bought a new VPS from Softlayer and I'm having some issues configuring it. I haven't pointed the name servers to it yet. The problem I'm having is, through WHM, I added a new account and it was ...
1
vote
2answers
26 views

Does suspending an account allows access to CPanel?

I have a CPanel reseller account, and I want to suspend a site because it was hacked, but I want to know if will be available to site owner to restore it.
1
vote
4answers
6k views

How to access addon domain on cPanel hosting via URL when the root hosting domain is hosted on another host

I've GoDaddy cPanel hosting account. The main domain is registered with GoDaddy and I've cPanel hosting. Main domain is hosted on other host and using other host's nameserver. I'm trying to add addon ...
1
vote
1answer
66 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
1
vote
3answers
5k views

Always redirecting to https without www

I have a website and have recently installed an SSL certificate. I want all links to the site to always redirect to the secure site without www, as I have made the SSL applicable to non-www. ...
1
vote
1answer
224 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
1
vote
1answer
1k views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
1
vote
1answer
3k views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
1
vote
1answer
157 views

will main domains be more seo friendly than subdomains?

Web hosting providers offer services such as hosting multiple domains in one account. Then my concern is about seo friendliness. say the main domain of my account is maindomain.com on which I have ...
1
vote
2answers
3k views

Website hacked, cpanel password not encrypted?

Yesterday I found out that all the websites that are hosted on my webhosting site were hacked. I tried to change my password, and unbelievably, I COULD SEE my password there. This means my password is ...
1
vote
3answers
32k views

Problem with DNS: getting my host's default page with an error message

I bought a new website, and the company gave me another free domain name, so when I asked for the second they created it and they told me to change the DNS to look like the first one. It's been a ...
1
vote
1answer
36 views

CPanel Rearrange account can't find home2

I want to move an account using WHM/CPanel from the /home folder to /home2 folder, but the tool does not find the /home2, it says: "The user is already installed on the only usable partition on ...
1
vote
1answer
252 views

why I can't login to cPanel, shows error Maximum Users Exceeded?

When I try to login to cPanel, it shows an error Maximum Users Exceeded. please see the error message below. I didn't do any changes to server. this appears very suddenly. how can I fix this? I ...
1
vote
1answer
30 views

Separate web hosting and mail server (CPanel)

Currently I am having problems with Email service on the same host as my website, so I want to move whole email server to another linux DigitalOcean server but keep the domain name? My current ...
1
vote
2answers
187 views

www to non-www 301 redirect doesn't work

I am redirecting 301 in cpanel www to non-www (naked domain) and the code Cpanel redirect generates doesn't do anything when www to non-www is set. Server Type: (Litespeed Server, domain has "Let's ...
1
vote
1answer
36 views

Unusual Web Traffic Submitting Extremely Long URLs

thanks in advance for the help. This isn't my usual job, but our website admin/full stack developer is on leave and my boss has asked me to look into it. Recently we've had a huge spike (talking tens ...
1
vote
1answer
354 views

Do I need cPanel's AutoSSL if I also enable Cloudflare's SSL?

All of the websites I manage use cPanel, which also offers free SSL certificates. However, some of these domains use Cloudflare for their DNS, and they also get their SSL certificates from Cloudflare ...
1
vote
2answers
755 views

Test website without domain name

I've a VPS with on IP address. WHM/cPanel installed. I want to test a website, without pointing the DNS to the new server in this test period. I can change the host file on windows, but I won't be ...
1
vote
2answers
3k views

How do I give a hired developer access to my bluehost cpanel?

I can't find any way to like "create a guest account" to access my account without just giving him my account credentials. How should this be done? I can't find any help articles on it.
1
vote
1answer
542 views

Can a CPanel managed server only have one SFTP account?

I use SFTP in Filezilla to transfer files to and from my web host. But if I want to create an account for a vendor, it seems I am limited to FTP or FTPES. I was told this was a restriction of CPanel ...
1
vote
1answer
404 views

Are cPanel backups enough to migrate to another hosting company, and can the WHM accounts be backed up as well?

I am making full backups via the backup feature in cPanel for each account and I wonder if this is enough to set up shop with a different hosting company? I also have access to our WHM where all the ...
1
vote
1answer
31 views

Cpanel is unable to load login page

I am a trying to load Cpanel login page. Below is link of Cpanel login page: http://sale.coupsoft.com:2082 I am an unable to open the following page using my IP address. Chrome loader is running but ...
1
vote
1answer
110 views

Sandbox a folder in linux / CPanel

Is it possible to entirely sandbox a folder on linux? This is because certain users will be able to upload any files they want to this folder and execute PHP scripts (which in turn can execute more ...
1
vote
1answer
297 views

Change main domain name in cPanel

Is it possible to change main domain name? I added a new domain name as addon domain, but the problem now is that the site isn't working on the new domain but when I enter the existing, there shows a ...
1
vote
2answers
533 views

best apache log file permissions on cpanel server

In an effort to protect my site from bad bots including ridiculous hackers that can login to the server, I want to secure access_log and error_log as much as possible without breaking apache or cpanel....
1
vote
2answers
1k views

Identifying the file sending out spam email

I'm trying to identify the cause of spam emails being spent out from one of my clients wordpress websites. while I can identify the folder i can't identify the file. I've added the following to the ...
1
vote
2answers
756 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
1
vote
1answer
1k views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
1
vote
1answer
848 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
1
vote
2answers
183 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The question:...
1
vote
1answer
66 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
1
vote
2answers
91 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
1
vote
1answer
49 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
1
vote
1answer
5k views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
1
vote
3answers
654 views

Spam problem through cPanel

On a new website, I publicly display an email address, contact@domain.com. Then I set up an email forwarder in my hostmonster cPanel, so that if the public email address ever became spam ridden then ...
1
vote
1answer
389 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
1
vote
1answer
382 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...
1
vote
1answer
141 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
1
vote
1answer
1k views

Email forward to Exchange

We have a linux Webserver and one of our clients wants us to host their email only, not their site itself. NetworkSolutions manages the domain name. They want us to get their incoming mail and have it ...
1
vote
1answer
471 views

Enabling/disabling proftpd accounts with PHP and WHM

I have a VPS with WHM/CPanel which is being used just by me. It's utilizing proftpd. I'd like to, via a PHP script, disable/enable a specific FTP account. I've done this by having PHP call a bash ...
1
vote
2answers
2k views

Use Addon domain within login name for FTP account in cPanel

Let's say I have a cPanel (version 11.30.6 (build 3), cPanel Pro 1.0 (RC1)) shared hosting account for myDomain.com. I also have several other "Addon" domain names on this account, each with their ...
1
vote
1answer
636 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
1
vote
1answer
1k views

Help deploying using Capistrano to HostGator

My company uses HostGator to host our web sites, and I'm having a heck of a time figuring out what my final steps are to get a functioning RoR app up there. I've got all the way up to configuring ...
1
vote
2answers
8k views

how can I change cpanel default page to index.php / index.html

I have created a new domain and uploaded index.html to public directory. but it isnt displaying and cpanel default page is displaying instead. how can I change the same??
1
vote
1answer
22 views

Why does Cloudflare seem to be caching 522 responses for resources?

I have a number of different websites hosted in cpanel and proxied through Cloudflare. The symptoms I'm getting are as follows: One of my hosted customers will contact me to say something isn't ...
1
vote
1answer
48 views

cPanel incorrectly identifying remote DNS server type

I have installed cPanel on three servers, 1 x hosting server and 2 x DNSOnly servers. cPanel is using PowerDNS as the default DNS service. I have created a DNS cluster (as one would when installing ...
1
vote
1answer
26 views

When does CPanel discard last months logs? Is the last day of the month properly processed?

I've got a website on shared hosting under CPanel 86.0.21. Under Metrics/"Raw access", there's a checkbox to enable discarding previous month's logs. How does that work, exactly? The log ...
1
vote
1answer
31 views

Delete Email section for users accounts - Cpanel

I want to disactivate the E-mail section for users profiles in the CPanel, how can I do that? I have tried to disable features from the Feature manager but I couldn't delete all the section UPDATE: ...
1
vote
1answer
138 views

Running “composer install” from .cpanel.yml

I have a VPS with cPanel installed. I'm trying to run the "composer install" command from .cpanel.yml but can't get it to work. Composer is installed on the server and called via /usr/local/bin/...
1
vote
1answer
47 views

How to map many old URLs to a new host with a redirect under Apache cPanel?

I moved some of the content on my website to an external site. However, a lot of places on the Internet still link to the missing pages, resulting in 404 messages. What is the best method of ...

1
3 4
5
6 7
9