Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1answer
1k views

Use GPG keys in cPanel?

So, the cPanel web hosting management console has a GnuPG Keys area, which allows you to create or import GPG/PGP keys. However, it doesn't seem that the server actually does anything with them once ...
2
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1answer
205 views

Cannot restore account from cpmove backup

I hope some one can point me in the right direction here, I am trying to move a Cpanel account from a dedicated server to a small VPS however when I try to restore the account on the destination VPS I ...
2
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3answers
434 views

Granting a developer cPanel access but disabling downloads

I need to hire a dev to do some work on my site, however as it is a very large one and valueable at the same time, i don't want to risk a dev stealing the work and mechanisms behind it. I will need ...
2
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2answers
520 views

Sub-Domain created on Cloudflare & CPanel won't work with HTTPS

Earlier this evening I migrated an installation of WHMCS from another web-server. Upon finishing this, I did the following... Went into Cloud Flare and changed the IP of the Sub-Domain record to ...
2
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1answer
361 views

How to setup an implicit FTPS encryption on cPanel server?

Currently my server is configured to use TLS encryption for FTP. It is explicit since it uses FTPES and on port 21. How can I switch to implicit FTPS that works on port 990? I'm using Pure_FTPd. I ...
2
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1answer
41 views

Any way to keep old email account passwords when transferring to a new shared server hosting package?

I am transferring a site from shared server A to shared server B via FTP (no command line access on shared servers). I have copied the /mail directory over and can recreate the email accounts on the ...
2
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1answer
414 views

Apache / cPanel document root for subdirectory

In cPanel, I'm aware how to set document roots for domains, but I'm trying to have different document roots for a domain depending on the subdirectory. URL | Document Root example....
2
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2answers
596 views

Cron job running at 12.00 AM despite changing its time

I have only one cron configured in cPanel for WHMCS to run once per day at 12.00 AM. The cron sends daily activity logs to my email. A problem came up recently in which cron job activity logs sent ...
2
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1answer
5k views

Location of Cpanel passwords?

As we know,in cpanel, the password of emails storing in shadow file like this user1:$THE_HASH_OF_USER_1:16283:::::: but what about the CPanel password? for example in this case we have user1 and in ...
2
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1answer
771 views

Default DNS records with WHMCS + cPanel/WHM + NetEarthOne

I use the billing system WHMCS to automatically send invoices and use it's auto-setup functions. My control panel is cPanel/WHM. I use NetEarthOne to resell domains. cPanel/WHM and NetEarthOne are ...
2
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1answer
29 views

Swapped 2 accounts domains on WHM, now both no longer work

I have 2 accounts with websites on my VPS - one had an old website, the other I was developing a new website on. When I had finished the new website I simply went to 'Modify Accounts' and swapped the ...
2
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1answer
912 views

Direct link to cPanel File Manager

What is the direct link to the cPanel File Manager? The documentation says when inside cPanel, to access files, you have to click on the File Manager icon. I can log in to cPanel but the page does ...
2
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2answers
37 views

How do I configure Drupal so that is not in a subdirectory?

I loaded Drupal folder into public_html. All works fine. The site opens correctly, but only when I give full address including folder as IP:80/drupal. How do I use only IP:80 to access the website. I ...
2
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1answer
6k views

Subdomain “redirect” to IP address of external local server

I've set up a local server running XAMPP. Localhost is working for the server, and I've forwarded port 80 on our router to allow for incoming connections. This also works. So I can now access my ...
2
votes
1answer
889 views

Migrate email account from cPanel to a non control panel server

How to migrate my email account without losing any data, in cPanel you have a /etc folder with all the config file, but how I can migrate that from my cPanel to my dedicated server in my case with ...
2
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1answer
112 views

Setting up multiple domains on one Cpanel account

I set up an account on Cpanel for a domain "abc.com". However, if I wanted to point the A record for "def.com" to abc's existing account, what changes would I have to make server side? I'm aware that ...
2
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1answer
2k views

WHM local/external mail server confusion

We host several websites on the same server using WHM but this seems to confuse the mail routing when someone has their own external mail servers - it looks locally. We have our own email accounts ...
2
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1answer
1k views

how to restore email from only a full website backup?

I am in a helpless position right now..Till last month,I was hosting my website and email accounts with hostgator and everything was going fine till I decided to switch hosting for some services that ...
2
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2answers
1k views

Point naked URL to www in cPanel

Simply I am trying to do this: When a person types myurl.com it will convert into www.myurl.com and when person types www.myurl.com it stays www.myurl.com (mainly I want to do this for search engine ...
2
votes
1answer
473 views

How do I send copies of e-mails to a handler script if my e-mail is hosted with Google Apps?

I'm trying to figure out if there is a way that an email can be sent to two mail servers. One being a local server configured in CPanel and the other is Google Apps. I've already configured the ...
2
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1answer
307 views

Put files outside of directory, so none can access it (Apache, PHP, MySQL)

I have a file structure like this: public/admin public/some folder includes/ I set up a sub-domain page.mysite.com and I pointed the directory to be mysite.com/page/public/admin. I thought that it ...
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0answers
47 views

Running PHP echo $_SERVER ['DOCUMENT_ROOT']; Shows Apache Default Path

Trying to get set up and running on a new hosting company after the old one announced they are discontinuing their service at the end of the year, I am having difficulty getting the sites to run. I ...
2
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1answer
45 views

Redirect domain in CPanel without using htaccess so I can delete old domain

I have an old website that is being hosted on Apache/CPanel site. I'm being charged for hosting this site, even though it's being redirected to another site. I'd like to delete the hosting of the ...
2
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1answer
56 views

Hosting provider's cPanel expired and we can't upload or download files

My client's hosting provider's cPanel licence has either expired or number of users have exceeded limit. Now although my client has valid login credentials, he is unable to actually access the panel ...
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0answers
124 views

“Entry Processes” constantly maxed and crashing my sites

I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating. It's a shared host with 35/35 entry processes constantly maxed. This started ...
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0answers
400 views

For creation of an appropriate SPF record, how can I find the IP address of the mail server used by a WordPress website on cPanel?

I have a WordPress website that is sending emails to me through a contact form. The From address in the emails uses the same domain name of the website. Currently the emails are being treated as spam,...
2
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1answer
77 views

How to block my cpanel link for the users who are accessing my website.

I want to block my cpanel link i.e www.example.in/cpanel for the users who are trying to access it, but it should be accessible only for me. Is there anyway to block it. I don't know anything about it....
2
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0answers
621 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...
2
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0answers
224 views

WHM - Apache Configuration Include Editor - Syntax Error

My server is running Cloudlinux 5 + EasyApache 3. PHP Handler = fcgi. I'm trying to set "FcgidOutputBufferSize" per request_uri. Here is what I put into WHM->Apache Configuration->Include Editor->...
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3answers
3k views

Why is the HTTP version of this URL showing a different page than the HTTPS version?

I'm doing some consulting work for a web development company's client, and this problem has me completely stumped. The client has their Outlook setup to look at the url https://example.com/...
2
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0answers
60 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
2
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1answer
368 views

Multiple cPanel accounts VS. Single cPanel account

Which of these methods consume less resources (i.e. RAM, CPU, Disk space)? Using a single cPanel account with multiple addon domains; Or, Using a cPanel account for each domain.
2
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0answers
222 views

Not able to access public_html images from application deployed in tomcat

I an using cpanel at server ther I have deployed my application on tomcat7 to deploy a java war file. I have saved images on public_html folder likepublic_html/img/image1.jpg My problem is I am unable ...
2
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0answers
3k views

index.html redirecting to cgi-sys/defaultwebpage.cgi

This problem has been persisting over the last couple of days. I thought I fixed it Friday only to get in on Monday morning and see that cPanel is still giving me issues. On Friday, all incoming ...
2
votes
1answer
305 views

Is there a workaround in cPanel for email plus addressing for misbehaving sites?

I'm trying to use Email Filters in cPanel on mxroute to work around misbehaving sites that don't support email plus addressing (as described here). In short, replacing the "+" with another character ...
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2answers
295 views

Connecting to my new server

I have bought the hosting and now I have successfully created a database and new user and I have enter phpmyadmin from cPanel to create database. Now everything is done. But where can I find ...
1
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3answers
788 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
1
vote
2answers
4k views

Why is my subdomain not showing up?

I am hosting a website on Host Gator: http://www.flowerwood.com. It is working correctly. I also have a subdomain that I setup using cPanel called http://plants.flowerwood.com Right now I have a very ...
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2answers
52 views

Get HTTPS padlock when typing in domain name directly without www

I am currently having a problem with my website's HTTPS. I already configured in my WordPress admin to force SSL and display the HTTPS on my website link. When I tried to enter https://wwww.example....
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2answers
65 views

Uploading a website when FTP ports are banned

I'm a student living in a dormitory. My dormitory banned all FTP related ports. I'm designing websites but I don't know how to upload them without a FTP client or SSH. Is there anyway to upload it? ...
1
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2answers
1k views

Disable cPanel Apache access logging by cPanel account itself?

Solutions I found through Google to disable access logging of a particular cPanel account seems to be either editing httpd.conf or having access to WHM. Is it possible for the cPanel account itself ...
1
vote
1answer
31 views

Setting reverse PTR

I have a cPanel server at Hosting Fever with following IPs: 103.242.119.56 (main server IP) and 103.242.119.71. I have several sites on main IP while one site on dedicated IP 103.242.119.71. Mails ...
1
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1answer
47 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
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2answers
1k views

How can I tell if I have root access to my server?

I have a website hosted in a web hosting service called Hosting24. I'd like to migrate to Liquidweb, and the guys at Liquidweb say they will handle the whole migration process for me which is good ...
1
vote
1answer
280 views

Is there anyway I can check the load time of a webpage in cpanel?

I found that sometimes my website is slow, and I suspect that this is the web host's problem. But the web host insists on that the website is fast. The problem, I suspect, is that the website is fast ...
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2answers
37 views

Wordpress files will not show up in ftp client

I am new to FTP transferring. I have logged into my FTP account using FileZilla I was supposed to have access to the files from my WordPress site (according to CPanel), instead, I am just getting a ...
1
vote
2answers
90 views

How to get document root set to user's public_html under LAMP cPanel?

I just opened a new VPS hosting account, with a hosting company I haven't used before, and I can't get the server to pick up the public_html directory in my user account's home directory. The server ...
1
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2answers
39 views

How to setup domain DNS records for cPanel WHM

I'm a newbie on this kind of things. I've deployed a cPanel on an AWS instance but failed to set up my domain DNS records, private nameservers etc. Let me explain the whole situation. I'm currently ...
1
vote
1answer
52 views

How to deal with URLs that has been hotlinked?

My website assets have been hot linked by many other websites. I doubt whether these are responsible for the downtimes on my site. How should I deal with such links? Will deleting the links solve ...
1
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2answers
188 views

Duplicate DNS Configuration Locations

We are having DNS issues. Pages work, then they don't, or work from one location/network and not from another. There are multiple locations where DNS records can be set, and we don't know which one ...

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