Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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4
votes
3answers
188 views

What exactly should I backup in a WordPress site?

I just uploaded my multisite WordPress site and I wanted to know what exactly should I backup from my Cpanel? Someone told me just backing up wp-content and your databases should be enough. Is that ...
5
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1answer
4k views

Can I delete .ftpquota file on server or not

I'm just doing upgrades alongside some cleaning on my server [cpanel], can I delete this file? does it harm my system or just resets (automatically gets created again with 0 0)?
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1answer
64 views

How to point http traffic to server A and email traffic to server B

I have purchased my domain from enom.com hosting from godaddy.com and everything was working perfect today I wanted to deploy our website on a AWS server. I did that and the websites works perfectly ...
2
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0answers
663 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...
2
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0answers
230 views

WHM - Apache Configuration Include Editor - Syntax Error

My server is running Cloudlinux 5 + EasyApache 3. PHP Handler = fcgi. I'm trying to set "FcgidOutputBufferSize" per request_uri. Here is what I put into WHM->Apache Configuration->Include Editor->...
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1answer
344 views

IP Address Deny Manager does not seem to work

I blocked an IP trying login attempts through IP Address Deny Manager on cpanel but it doesn't seem to work. I still see the blocked IP on my visitor log? If IP Address Deny Manager is not helpful, ...
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0answers
62 views

How To View Search Landing Pages In AWStats Or CPanel Log Analyzer [closed]

I understand that AWStats shows landing pages and search phrases separately. Also, it will show the number of visits from search engines: I'm looking for a script or some way to customize the data so ...
0
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1answer
762 views

cPanel not uploading .htaccess file

cPanel does not appear to be uploading the .htaccess file. Tried to drag or use the upload option but in vain. All other files have successfully uploaded.
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1answer
324 views

How to host a subdomain with a different web host and add to Cloudflare?

I have a website example.extension hosted with a US web hosting company. The domain is registered with GoDaddy, and uses name servers from the US web hosting company. I wish to have a sub-domain ...
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2answers
28 views

Does suspending an account allows access to CPanel?

I have a CPanel reseller account, and I want to suspend a site because it was hacked, but I want to know if will be available to site owner to restore it.
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4answers
7k views

How to access addon domain on cPanel hosting via URL when the root hosting domain is hosted on another host

I've GoDaddy cPanel hosting account. The main domain is registered with GoDaddy and I've cPanel hosting. Main domain is hosted on other host and using other host's nameserver. I'm trying to add addon ...
3
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1answer
740 views

Adding subdomain to another cPanel account

I have several cPanel accounts on my server (running Cloudlinux 5). I managed them using WHM. My current situation (replacing the real domain with example.com): Account A has an addon domain example....
2
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1answer
26 views

Query value with chevrons sends 302 to /

When a special query value is typed in the URL, apache sends back a 302 redirect to root url (/). We're using CPanel and we owns the server. The apache virtualhost file wasn't touched and is managed ...
2
votes
1answer
779 views

cPanel discrepancy between “total disk space used” & “quota limit used”

Shared hosting cPanel says: 10,564.19 MB total disk space used. 20,000.00 MB quota limit (4,084.34 MB used). These figures may not reflect recent changes to your account’s disk usage. ...
0
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1answer
163 views

Unable to access shared server space with IP and modified host file (FTP is fine)

I've set up a new shared server space (standard LAMP stack). I've been able to FTP to it using the IP address, but cannot access it through the browser, eg: https://103.xxx.xx.xx/~username I get a ...
5
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1answer
2k views

Can I set memory limits on cpanel acounts

I have one account on my vps that is hogging more than it's fair share of memory. How can I limit that account's memory usage? Setting memory_limit in the php.ini? It appears as if this sets the ...
2
votes
1answer
7k views

cPanel clone into subdomain gives error “This site can’t be reached”

I'm trying to create a dev copy of a WordPress site by cloning the site to a subdomain dev.mydomain.com using Installatron in cPanel. The clone process seems to complete successfully, but when I try ...
2
votes
1answer
43 views

Is it possible to bookmark specific URLs within cPanel?

I would love to be able to bookmark certain cPanel URLs (or send them in an email to other users) however because cPanel embeds a session ID in the URL, I frequently get this error when attempting to ...
0
votes
1answer
961 views

Sending mail to a different domain

I have a wordpress website set up for a company on domain.com, with a contact form. The company already has mail set up on gmail, info@companyname.com. I want the contact form to send mail to the ...
1
vote
1answer
24 views

Local domain being automatically added to DNS records… why?

I'm trying to set up Office365 for my website's DNS through cPanel, but cPanel is adding the local domain to the CNAME (and other) values I'm setting. eg When I specify the value for the ...
2
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3answers
3k views

Why is the HTTP version of this URL showing a different page than the HTTPS version?

I'm doing some consulting work for a web development company's client, and this problem has me completely stumped. The client has their Outlook setup to look at the url https://example.com/...
4
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1answer
137 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
3
votes
1answer
646 views

What IP to use for a WHM/Cpanel site through Cloudflare for email fields?

I am using a cloud server to host my site with WHM/CPanel. Everything else is going great and I am proud of how well my site is working. Except nobody can sign up themselves because the email isn't ...
5
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2answers
1k views

Paper Lantern Theme Changed for Newly Transferred cPanel Account

I just transferred a cPanel account in from another server. Paper Lantern is the default cPanel theme for all my accounts. However, the "Paper Lantern" theme for this one new account looks like an old ...
2
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2answers
266 views

cPanel doesn't recognize IPv6 address in MySQLRemote

I need to input my IP on cPanel's MySQLRemote list of authorized addresses, and it says is invalid. When I go to http://whatismyipaddress.com/ or run ipconfig, it shows my IP address is as below: ...
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0answers
703 views

Cannot access WHM and SSH/root after a configuration in Host Access Control

I added my IP (like 172.32.1.0/255.255.255.0) to allow access for ssh, whm and cpanel in WHM -> Host Access Control. Then, I added all IP to deny access for them. However, after saved changes, I ...
1
vote
1answer
66 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
0
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1answer
2k views

How can I run a background PHP script on a hosting account like godaddy? [closed]

I need to run a PHP script 24x7 on the server I'll be hosting my website on (Probably Godaddy). The PHP script's job is to open a socket and wait for incoming connections. Once a connection is ...
1
vote
1answer
118 views

Sandbox a folder in linux / CPanel

Is it possible to entirely sandbox a folder on linux? This is because certain users will be able to upload any files they want to this folder and execute PHP scripts (which in turn can execute more ...
0
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1answer
17 views

Please clarify me about admin-ajax.php? [closed]

Someone know What is "admin-ajax.php" and its function and how it works. Please explain me if any one have fine description about it.
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0answers
36 views

My new setup website Directs to /cgi-sys/defaultwebpage.cgi [duplicate]

I have many domains set up in cPanel. I just added a new website and it keeps directing me to /cgi-sys/defaultwebpage.cgi. Why?? Please can you explain why this is happening and how to solve it?
2
votes
1answer
79 views

Subdomain showing incorrect content when going through HTTPS

I have a domain on my server called example.com and I set up a subdomain called links.example.com. Whenever I go to links.example.com, the domain is pointing to the same directory, even though in the ...
3
votes
1answer
1k views

Cloudlinux + CageFS + PHP Selector - how to update default php.ini for each PHP version or for each domain account?

My server runs Cloudlinux 5.11 with CageFS and PHP Selector. Default PHP version is 5.3. I have one account using PHP 5.3, one account using PHP 5.5, and one account using PHP 5.6. I'm trying to ...
1
vote
1answer
28 views

How do I use WebHost Manager to change the nonsecure mail server

For my WHM I want to change the non secure incoming/outgoing server from mail.example.com to just example.com like the secure server settings is. Is this possible?
3
votes
1answer
12k views

Getting Error 550 “No such user here” when sending mail to my other domain

I have two hosting accounts, personaldomain.com and companydomain.com. Both have User level cPanel. Whenever I try to send email from personaldomain.com to any email address on companydomain.com, I ...
2
votes
1answer
357 views

Why is my partial home directory backup is bigger than my full backup?

I just made two backups with cPanel. Both has .tar.gz extensions. One is home directory backup that is 134,2 MB. And the other is a full backup that is 67,4 MB. What causes the difference? Is it ...
2
votes
0answers
60 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
2
votes
1answer
4k views

How to access root directory folder from public_html folder through the web using cPanel?

I am able to create folders in my root directory using cPanel. When I do so I would like to be able to access them from the public_html so that they are available on my website. However, I don't ...
2
votes
1answer
32 views

Visiting website without nameservers

Context I am migrating a WordPress website from a Plesk server to a cPanel server. Before I change the nameservers to point to the new website, I would like to test that everything is ok (e.g., ...
3
votes
2answers
53 views

Are domain cPanel and hosting cPanel different?

My website has a cpanel at www.mysitename.com/cpanel. Now as far as I know this is the domain cPanel and I can only moderate things that are on that domain or the website on that domain. Now there is ...
2
votes
1answer
1k views

any way I can fix this cphulk situation?

I should probably sue the cpanel guys right about now. The point is, I'm receiving all these strange messages in my logs about cphulk (brute force detection system) not being able to do its job of ...
2
votes
1answer
284 views

Is it a security issue when PHP runs as root in a shared hosting environment?

When one has an account on a shared server host running cPanel, the account runs in a jailed environment where access to files is restricted to /home/myaccount/ and its subdirectories. However PHP ...
1
vote
0answers
59 views

change cpanel log file location

Is there a way in some configuration file to specify a new folder to put all the cpanel log files in, or is there a way to specify new log file names for each log? I ask this because I want to store ...
0
votes
1answer
929 views

Cpanel - How to delete addon domain associated folder after removing domain? [closed]

I have added and then removed few add-on domains in my hosting. But after deleting, their assigned folder still appears in folder and ftp listing. I tried to delete or rename them but they still ...
3
votes
1answer
335 views

DNS for a cPanel addon domain to resolve to a dedicated IP address?

I would like to know how to set the DNS of an addon domain in cPanel to resolve to its own dedicated IP address, not the IP address of cPanel parent domain.
3
votes
0answers
374 views

mod_ruid2 not working with apache 2.4.18

I thought I did good service to my server by upgrading everything to php 5.6, and apache 2.4.18 through the easyapache interface, but now, apache won't start. ! Executing custom hook '/usr/local/...
1
vote
1answer
308 views

Change main domain name in cPanel

Is it possible to change main domain name? I added a new domain name as addon domain, but the problem now is that the site isn't working on the new domain but when I enter the existing, there shows a ...
2
votes
3answers
3k views

How do I replace a MySQL Database?

I created a database on the host server using PHPMyAdmin. I exported the database for local development and have since added data and changed the schema slightly. How can I replace the database on ...
1
vote
2answers
541 views

best apache log file permissions on cpanel server

In an effort to protect my site from bad bots including ridiculous hackers that can login to the server, I want to secure access_log and error_log as much as possible without breaking apache or cpanel....
2
votes
1answer
399 views

Multiple cPanel accounts VS. Single cPanel account

Which of these methods consume less resources (i.e. RAM, CPU, Disk space)? Using a single cPanel account with multiple addon domains; Or, Using a cPanel account for each domain.

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