Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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4
votes
1answer
2k views

Can I set memory limits on cpanel acounts

I have one account on my vps that is hogging more than it's fair share of memory. How can I limit that account's memory usage? Setting memory_limit in the php.ini? It appears as if this sets the ...
2
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1answer
7k views

cPanel clone into subdomain gives error “This site can’t be reached”

I'm trying to create a dev copy of a WordPress site by cloning the site to a subdomain dev.mydomain.com using Installatron in cPanel. The clone process seems to complete successfully, but when I try ...
2
votes
1answer
42 views

Is it possible to bookmark specific URLs within cPanel?

I would love to be able to bookmark certain cPanel URLs (or send them in an email to other users) however because cPanel embeds a session ID in the URL, I frequently get this error when attempting to ...
0
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1answer
661 views

Sending mail to a different domain

I have a wordpress website set up for a company on domain.com, with a contact form. The company already has mail set up on gmail, info@companyname.com. I want the contact form to send mail to the ...
1
vote
1answer
23 views

Local domain being automatically added to DNS records… why?

I'm trying to set up Office365 for my website's DNS through cPanel, but cPanel is adding the local domain to the CNAME (and other) values I'm setting. eg When I specify the value for the ...
2
votes
3answers
3k views

Why is the HTTP version of this URL showing a different page than the HTTPS version?

I'm doing some consulting work for a web development company's client, and this problem has me completely stumped. The client has their Outlook setup to look at the url https://example.com/...
4
votes
1answer
127 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
3
votes
1answer
616 views

What IP to use for a WHM/Cpanel site through Cloudflare for email fields?

I am using a cloud server to host my site with WHM/CPanel. Everything else is going great and I am proud of how well my site is working. Except nobody can sign up themselves because the email isn't ...
5
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2answers
1k views

Paper Lantern Theme Changed for Newly Transferred cPanel Account

I just transferred a cPanel account in from another server. Paper Lantern is the default cPanel theme for all my accounts. However, the "Paper Lantern" theme for this one new account looks like an old ...
2
votes
2answers
265 views

cPanel doesn't recognize IPv6 address in MySQLRemote

I need to input my IP on cPanel's MySQLRemote list of authorized addresses, and it says is invalid. When I go to http://whatismyipaddress.com/ or run ipconfig, it shows my IP address is as below: ...
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0answers
692 views

Cannot access WHM and SSH/root after a configuration in Host Access Control

I added my IP (like 172.32.1.0/255.255.255.0) to allow access for ssh, whm and cpanel in WHM -> Host Access Control. Then, I added all IP to deny access for them. However, after saved changes, I lost ...
1
vote
1answer
66 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
0
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1answer
2k views

How can I run a background PHP script on a hosting account like godaddy? [closed]

I need to run a PHP script 24x7 on the server I'll be hosting my website on (Probably Godaddy). The PHP script's job is to open a socket and wait for incoming connections. Once a connection is ...
1
vote
1answer
104 views

Sandbox a folder in linux / CPanel

Is it possible to entirely sandbox a folder on linux? This is because certain users will be able to upload any files they want to this folder and execute PHP scripts (which in turn can execute more ...
0
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1answer
17 views

Please clarify me about admin-ajax.php? [closed]

Someone know What is "admin-ajax.php" and its function and how it works. Please explain me if any one have fine description about it.
1
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0answers
32 views

My new setup website Directs to /cgi-sys/defaultwebpage.cgi [duplicate]

I have many domains set up in cPanel. I just added a new website and it keeps directing me to /cgi-sys/defaultwebpage.cgi. Why?? Please can you explain why this is happening and how to solve it?
2
votes
1answer
79 views

Subdomain showing incorrect content when going through HTTPS

I have a domain on my server called example.com and I set up a subdomain called links.example.com. Whenever I go to links.example.com, the domain is pointing to the same directory, even though in the ...
3
votes
1answer
1k views

Cloudlinux + CageFS + PHP Selector - how to update default php.ini for each PHP version or for each domain account?

My server runs Cloudlinux 5.11 with CageFS and PHP Selector. Default PHP version is 5.3. I have one account using PHP 5.3, one account using PHP 5.5, and one account using PHP 5.6. I'm trying to ...
1
vote
1answer
28 views

How do I use WebHost Manager to change the nonsecure mail server

For my WHM I want to change the non secure incoming/outgoing server from mail.example.com to just example.com like the secure server settings is. Is this possible?
3
votes
1answer
9k views

Getting Error 550 “No such user here” when sending mail to my other domain

I have two hosting accounts, personaldomain.com and companydomain.com. Both have User level cPanel. Whenever I try to send email from personaldomain.com to any email address on companydomain.com, I ...
2
votes
1answer
340 views

Why is my partial home directory backup is bigger than my full backup?

I just made two backups with cPanel. Both has .tar.gz extensions. One is home directory backup that is 134,2 MB. And the other is a full backup that is 67,4 MB. What causes the difference? Is it ...
2
votes
0answers
60 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
2
votes
1answer
3k views

How to access root directory folder from public_html folder through the web using cPanel?

I am able to create folders in my root directory using cPanel. When I do so I would like to be able to access them from the public_html so that they are available on my website. However, I don't ...
2
votes
1answer
32 views

Visiting website without nameservers

Context I am migrating a WordPress website from a Plesk server to a cPanel server. Before I change the nameservers to point to the new website, I would like to test that everything is ok (e.g., ...
3
votes
2answers
51 views

Are domain cPanel and hosting cPanel different?

My website has a cpanel at www.mysitename.com/cpanel. Now as far as I know this is the domain cPanel and I can only moderate things that are on that domain or the website on that domain. Now there is ...
2
votes
1answer
1k views

any way I can fix this cphulk situation?

I should probably sue the cpanel guys right about now. The point is, I'm receiving all these strange messages in my logs about cphulk (brute force detection system) not being able to do its job of ...
2
votes
1answer
269 views

Is it a security issue when PHP runs as root in a shared hosting environment?

When one has an account on a shared server host running cPanel, the account runs in a jailed environment where access to files is restricted to /home/myaccount/ and its subdirectories. However PHP ...
1
vote
0answers
56 views

change cpanel log file location

Is there a way in some configuration file to specify a new folder to put all the cpanel log files in, or is there a way to specify new log file names for each log? I ask this because I want to store ...
0
votes
1answer
809 views

Cpanel - How to delete addon domain associated folder after removing domain? [closed]

I have added and then removed few add-on domains in my hosting. But after deleting, their assigned folder still appears in folder and ftp listing. I tried to delete or rename them but they still ...
3
votes
1answer
314 views

DNS for a cPanel addon domain to resolve to a dedicated IP address?

I would like to know how to set the DNS of an addon domain in cPanel to resolve to its own dedicated IP address, not the IP address of cPanel parent domain.
3
votes
0answers
351 views

mod_ruid2 not working with apache 2.4.18

I thought I did good service to my server by upgrading everything to php 5.6, and apache 2.4.18 through the easyapache interface, but now, apache won't start. ! Executing custom hook '/usr/local/...
1
vote
1answer
295 views

Change main domain name in cPanel

Is it possible to change main domain name? I added a new domain name as addon domain, but the problem now is that the site isn't working on the new domain but when I enter the existing, there shows a ...
2
votes
3answers
2k views

How do I replace a MySQL Database?

I created a database on the host server using PHPMyAdmin. I exported the database for local development and have since added data and changed the schema slightly. How can I replace the database on ...
1
vote
2answers
518 views

best apache log file permissions on cpanel server

In an effort to protect my site from bad bots including ridiculous hackers that can login to the server, I want to secure access_log and error_log as much as possible without breaking apache or cpanel....
2
votes
1answer
325 views

Multiple cPanel accounts VS. Single cPanel account

Which of these methods consume less resources (i.e. RAM, CPU, Disk space)? Using a single cPanel account with multiple addon domains; Or, Using a cPanel account for each domain.
1
vote
2answers
93 views

cPanel is letting me in via SFTP without a key

I currently have a shared plan on asmallorange because I wanted to give them a try. I am trying to establish some security when it comes to file transfers. Through cPanel, I created an SSH key. The ...
3
votes
1answer
258 views

Should I enable CloudFlare through cPanel, or set it up directly via cloudflare.com?

CloudFlare is a great free CDN. Some CloudFlare web hosting partners support activating CloudFlare directly from within cPanel. Is this the recommended way of doing so? What are the pros and cons ...
1
vote
2answers
112 views

Is it insecure to make the CPanel username same as domain name?

If I set my cPanel username same as domain name, then everybody already knows my cPanel username. Does it pose security risk?
5
votes
2answers
320 views

WordPress security checklists on cPanel

I'm installing WordPress on a shared cPanel hosting for blogging. I'm planning to install it in a folder under public_html, that is, public_html/myblog. I am using WordPress application installer ...
1
vote
1answer
63 views

How to completely purge shared hosting account through cpanel?

I have a shared hosting account that I was using to check out various web applications (the account came with scriptaculo.us scripts that made for easy installation). In the end I had installed about ...
0
votes
0answers
215 views

WHM cgi scripts internal server error

I am getting 500 internal server error during of running CGI scripts in cgi-bin folder, I checked everything and it seems everything are fine, please see below details I am using WHM Perl file ...
2
votes
1answer
415 views

How can I stop WHMCS install folder from reinstalling every day?

I have WHMCS installed on a sub domain and I have followed the install steps listed on the WHMCS knowledgeable, including: When complete, delete the install folder from your web server and CHMOD ...
1
vote
2answers
64 views

Uploading a website when FTP ports are banned

I'm a student living in a dormitory. My dormitory banned all FTP related ports. I'm designing websites but I don't know how to upload them without a FTP client or SSH. Is there anyway to upload it? ...
3
votes
4answers
4k views

How to change document root of main domain in cPanel shared host?

I am in a shared host that I have basic cli access. Inside public_html/ I host several addon domains, each in its own dir. Is it possible to make my main domain's document root inside another folder ...
0
votes
1answer
8k views

How to run a PHP script on a shared hosting server from cPanel?

I'm trying to install Tinyboard (http://tinyboard.net/) on a shared hosting, I uploaded all of the files in a single folder, now I should run install.php, but I have no clue where that can be ...
1
vote
1answer
129 views

Website redirects to the default cPanel error page in specific countries

I am using CENTOS 6.7 x86_64 xenhvm and WHM 11.50.2 (build 0). I have no rules in my ModSecurity and no IP or region specific restrictions from htaccess. The DNS zone was also checked and seems to be ...
5
votes
1answer
817 views

Unable to locate phishing URL in CPanel file manager

I received an email from Google that there may be phishing pages on my website. Below are example URLs on my site which may be part of a phishing attack: http://www.uooart.com/~impots/file/...
7
votes
2answers
12k views

Comodo SSL Certificate showing as invalid on Android Devices

I run a website where I have full cpanel and limited whm access. I recently upgraded one of my domains to include SSL (A first-time experience for me). The certificates are installed in cpanel, and ...
3
votes
1answer
3k views

Registered domain on GoDaddy, pointed to Cloudflare - cannot Addon domain to my hosting

My goal: Buy domain on Godaddy, point it to Cloudflare nameservers, utilize Cloudflare functionality, and serve the content from my existing hosting provider. The Problem: Adding the domain in my ...
2
votes
1answer
1k views

Use GPG keys in cPanel?

So, the cPanel web hosting management console has a GnuPG Keys area, which allows you to create or import GPG/PGP keys. However, it doesn't seem that the server actually does anything with them once ...

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