Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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2
votes
1answer
95 views

Would this .htaccess alone cause 404 and 500 errors?

My site is down and depending on what I change I get a 500 error or a 404 or a "Forbidden you are not authorized" error. In checking my .htaccess files I found a strange one: <IfModule !...
2
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1answer
29 views

Some domains defaulting to first hosting package on WHM

Ok so I have a linux hybrid server running WHM/cPanel. I have the slight problem that when someone points their domain at our server, if there is no hosting package set up yet it defaults to the first ...
1
vote
1answer
440 views

How do I change my website's upload limit using .htaccess without getting a 500 Internal Server Error?

I just bought a year of web hosting and I paid for the 50GB plan. I want to allow small attachments up to 260MB each on my website. I used this: php_value upload_max_filesize php_value post_max_size ...
0
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1answer
32 views

How do I set up an email address without Emails in cPanel

I keep seeing that setting up an email address for your domain is very easy in cPanel, however I'm using cPanel 62.0.8 and I don't have "Email Accounts" listed anywhere. Even searching "email" and "...
2
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1answer
695 views

Internal server error after setting up subdomain on Godaddy

I am having a hosting server and i want to create a sub domain for apis hosted on same server.What i want is suppose I have my domain name domain.com and want to have sub domain api.domain.com and set ...
2
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1answer
3k views

What is I/O Usage in terms of cPanel? Why my site has been limited?

I am new to web hosting. So this might be a silly question? What is I/O Usage in terms of cPanel? Does it stand for maximum bandwidth my website can have per second? it's the "throughput" or speed ...
2
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1answer
753 views

Reducing the activation delay on cPanel AutoSSL (Comodo)

It's great to see more and more web hosting companies offering free SSL certificates. One of the popular options is cPanel's AutoSSL BUT it seems to have the downside of taking "up to 48 hours" to ...
2
votes
1answer
195 views

Installatron auto update of Wordpress failed due to lack of space. Will it automatically retry?

I have some Wordpress sites set up through Installatron in cPanel, and their Automatic Update setting in Installatron is configured to "Update to new minor versions and security releases." Several ...
4
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1answer
100 views

Shared Hosting Plans With Cpanel Duplicating Websites On Subdomains

I have a shared hosting plan at one of the biggest hosting company. I host there a 3 sites. Today I just discovered that every site is available under a subdomain of my main domain (that was required ...
2
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1answer
138 views

What are PHP extensions?

I am new to PHP and I'm currently learning about PHP from the point of view of managing a web server. I believe that PHP extensions are like plugins which enable added functionality to the default PHP ...
3
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1answer
781 views

How do you create a subdomain on Hostgator?

I want to create a subdomain in Hostgator and to do it I go in cpanel to subdomains and give the name I want and leave the root directory to default value but when its created its only available ...
2
votes
2answers
920 views

How to redirect urls without cpanel access

My client is a CPA firm that had a website built with a CPA site builder company. They no longer want that site, but I have earned them good rank with many of their local keywords. We have designed a ...
2
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1answer
455 views

Cannot delete email forwarders in cPanel?

I cannot delete Forwarders, only add more. I constantly get this error message, where 1st line suggests success but then last row failure Email Forwarding Maintenance The system will no longer ...
1
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1answer
2k views

How to delete a DNS record in WHM/cPanel “Edit DNS Zone” page?

I can change and add DNS records using the WHM Edit DNS Zone page, but I want to delete a single record and it's not obvious how to do it. There's no mention of it in the manual page for the software. ...
1
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2answers
140 views

Duplicate DNS Configuration Locations

We are having DNS issues. Pages work, then they don't, or work from one location/network and not from another. There are multiple locations where DNS records can be set, and we don't know which one ...
1
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1answer
31 views

Cpanel is unable to load login page

I am a trying to load Cpanel login page. Below is link of Cpanel login page: http://sale.coupsoft.com:2082 I am an unable to open the following page using my IP address. Chrome loader is running but ...
2
votes
1answer
70 views

cPanel - prevent addon user from accessing main root

I have an unlimited cPanel shared hosting account, which I stopped using since I moved on to VPS. I can still access the account, and kept the files undeleted as a backup. Since I have addons enabled, ...
2
votes
1answer
1k views

php.ini changes not taking effect in Siteground

I am importing an sql file for a magento website, however, It gives me this error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini Then I modified ...
3
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4answers
1k views

How do I use CPanel to prevent the HTTPS URL for my site from showing somebody else's site?

Currently if you go to the https of my site it just goes to another persons site on the server nothing to do with me. Anyway, how can I just turn it off port 443 using cPanel so it just either 404's ...
1
vote
1answer
2k views

404 when accessing website from IP address on VPS

I bought a new VPS from Softlayer and I'm having some issues configuring it. I haven't pointed the name servers to it yet. The problem I'm having is, through WHM, I added a new account and it was ...
3
votes
2answers
3k views

Pointing subdomain to another server (Godaddy + CPanel)

I've researched and tried a lot of solutions online, but none seems to solve my problem, it seems something is missing. I have domain registered at Godaddy, let's call it domain "X" I have 2 servers ...
4
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3answers
143 views

What exactly should I backup in a WordPress site?

I just uploaded my multisite WordPress site and I wanted to know what exactly should I backup from my Cpanel? Someone told me just backing up wp-content and your databases should be enough. Is that ...
5
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1answer
3k views

Can I delete .ftpquota file on server or not

I'm just doing upgrades alongside some cleaning on my server [cpanel], can I delete this file? does it harm my system or just resets (automatically gets created again with 0 0)?
1
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1answer
64 views

How to point http traffic to server A and email traffic to server B

I have purchased my domain from enom.com hosting from godaddy.com and everything was working perfect today I wanted to deploy our website on a AWS server. I did that and the websites works perfectly ...
2
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0answers
431 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...
2
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0answers
207 views

WHM - Apache Configuration Include Editor - Syntax Error

My server is running Cloudlinux 5 + EasyApache 3. PHP Handler = fcgi. I'm trying to set "FcgidOutputBufferSize" per request_uri. Here is what I put into WHM->Apache Configuration->Include Editor->...
1
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1answer
313 views

IP Address Deny Manager does not seem to work

I blocked an IP trying login attempts through IP Address Deny Manager on cpanel but it doesn't seem to work. I still see the blocked IP on my visitor log? If IP Address Deny Manager is not helpful, ...
1
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0answers
59 views

How To View Search Landing Pages In AWStats Or CPanel Log Analyzer [closed]

I understand that AWStats shows landing pages and search phrases separately. Also, it will show the number of visits from search engines: I'm looking for a script or some way to customize the data so ...
0
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1answer
694 views

cPanel not uploading .htaccess file

cPanel does not appear to be uploading the .htaccess file. Tried to drag or use the upload option but in vain. All other files have successfully uploaded.
1
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1answer
272 views

How to host a subdomain with a different web host and add to Cloudflare?

I have a website example.extension hosted with a US web hosting company. The domain is registered with GoDaddy, and uses name servers from the US web hosting company. I wish to have a sub-domain ...
1
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2answers
25 views

Does suspending an account allows access to CPanel?

I have a CPanel reseller account, and I want to suspend a site because it was hacked, but I want to know if will be available to site owner to restore it.
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4answers
5k views

How to access addon domain on cPanel hosting via URL when the root hosting domain is hosted on another host

I've GoDaddy cPanel hosting account. The main domain is registered with GoDaddy and I've cPanel hosting. Main domain is hosted on other host and using other host's nameserver. I'm trying to add addon ...
3
votes
1answer
569 views

Adding subdomain to another cPanel account

I have several cPanel accounts on my server (running Cloudlinux 5). I managed them using WHM. My current situation (replacing the real domain with example.com): Account A has an addon domain example....
2
votes
1answer
26 views

Query value with chevrons sends 302 to /

When a special query value is typed in the URL, apache sends back a 302 redirect to root url (/). We're using CPanel and we owns the server. The apache virtualhost file wasn't touched and is managed ...
2
votes
1answer
734 views

cPanel discrepancy between “total disk space used” & “quota limit used”

Shared hosting cPanel says: 10,564.19 MB total disk space used. 20,000.00 MB quota limit (4,084.34 MB used). These figures may not reflect recent changes to your account’s disk usage. ...
0
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1answer
100 views

Unable to access shared server space with IP and modified host file (FTP is fine)

I've set up a new shared server space (standard LAMP stack). I've been able to FTP to it using the IP address, but cannot access it through the browser, eg: https://103.xxx.xx.xx/~username I get a ...
4
votes
1answer
1k views

Can I set memory limits on cpanel acounts

I have one account on my vps that is hogging more than it's fair share of memory. How can I limit that account's memory usage? Setting memory_limit in the php.ini? It appears as if this sets the ...
2
votes
1answer
6k views

cPanel clone into subdomain gives error “This site can’t be reached”

I'm trying to create a dev copy of a WordPress site by cloning the site to a subdomain dev.mydomain.com using Installatron in cPanel. The clone process seems to complete successfully, but when I try ...
2
votes
1answer
38 views

Is it possible to bookmark specific URLs within cPanel?

I would love to be able to bookmark certain cPanel URLs (or send them in an email to other users) however because cPanel embeds a session ID in the URL, I frequently get this error when attempting to ...
0
votes
1answer
546 views

Sending mail to a different domain

I have a wordpress website set up for a company on domain.com, with a contact form. The company already has mail set up on gmail, info@companyname.com. I want the contact form to send mail to the ...
1
vote
1answer
21 views

Local domain being automatically added to DNS records… why?

I'm trying to set up Office365 for my website's DNS through cPanel, but cPanel is adding the local domain to the CNAME (and other) values I'm setting. eg When I specify the value for the ...
2
votes
3answers
3k views

Why is the HTTP version of this URL showing a different page than the HTTPS version?

I'm doing some consulting work for a web development company's client, and this problem has me completely stumped. The client has their Outlook setup to look at the url https://example.com/...
4
votes
1answer
116 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
3
votes
1answer
570 views

What IP to use for a WHM/Cpanel site through Cloudflare for email fields?

I am using a cloud server to host my site with WHM/CPanel. Everything else is going great and I am proud of how well my site is working. Except nobody can sign up themselves because the email isn't ...
5
votes
2answers
1k views

Paper Lantern Theme Changed for Newly Transferred cPanel Account

I just transferred a cPanel account in from another server. Paper Lantern is the default cPanel theme for all my accounts. However, the "Paper Lantern" theme for this one new account looks like an old ...
2
votes
2answers
260 views

cPanel doesn't recognize IPv6 address in MySQLRemote

I need to input my IP on cPanel's MySQLRemote list of authorized addresses, and it says is invalid. When I go to http://whatismyipaddress.com/ or run ipconfig, it shows my IP address is as below: ...
1
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0answers
659 views

Cannot access WHM and SSH/root after a configuration in Host Access Control

I added my IP (like 172.32.1.0/255.255.255.0) to allow access for ssh, whm and cpanel in WHM -> Host Access Control. Then, I added all IP to deny access for them. However, after saved changes, I lost ...
1
vote
1answer
65 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
0
votes
1answer
2k views

How can I run a background PHP script on a hosting account like godaddy? [closed]

I need to run a PHP script 24x7 on the server I'll be hosting my website on (Probably Godaddy). The PHP script's job is to open a socket and wait for incoming connections. Once a connection is ...
1
vote
1answer
99 views

Sandbox a folder in linux / CPanel

Is it possible to entirely sandbox a folder on linux? This is because certain users will be able to upload any files they want to this folder and execute PHP scripts (which in turn can execute more ...