Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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2
votes
1answer
184 views

Use git to deploy updates to my site directory through cPanel

I am trying to workout how I can get my public_html dir to update directly from a git repository. On looking through Google at the tutorials available they all include the step of a local machine - I ...
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2answers
775 views

Force ssl - 301 redirect not working

I created a 301 redirect in my cPanel to force ssl. It is not working. The last two lines were created with the cpanel for the redirect. RewriteOptions inherit # BEGIN WordPress <IfModule ...
3
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1answer
1k views

open_basedir restriction causing huge error_log in WordPress

I am running a Wordpress blog with cpanel and I get an huge error_log file (40GB) in my public_html folder. The content: Warning: is_readable(): open_basedir restriction in effect. File(/var/www/...
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1answer
72 views

Is it normal for SSL certificates to be inaccurate for newly created subdomains on shared hosting?

We created a bunch of subdomains on our shared hosting account for testing and noted that: a) For the first few minutes of the subdomains life, the SSL certificate being served was for a completely ...
2
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1answer
36 views

Create multiple additional sites to cPanel without reducing CPU available to main site

A little bit background info.. We have one main content heavy website that is quite busy with lots of traffic. Hosting is on dedicated server in it's own cpanel account. We have other domains too but ...
3
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1answer
1k views

How can I give FTP access to multiple folders in cPanel?

I am trying to create a FTP account in cPanel, and give it FTP access to multiple directories. There are a lot of folders, but I only want to give the user access to two of them. I know how to give ...
2
votes
1answer
24 views

Did I just stop my caching issue?

I frequently upload my projects on my hosting and ask some feedback; but the problem is that those people always have to clean their cache in order to see the new changes. So I think i might just ...
4
votes
1answer
451 views

.htaccess to WWW And/Or HTTPS

On my site I want to do these redirects: http[s]://example.com => https://www.example.com https://www.example.com => No Redirect http://sub.example.com => https://sub.example.com http[s]://www.sub....
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0answers
10 views

A UK based hosting company that is like HostGator for its web host packages [duplicate]

This question is unique in the sense of its requirements. I require a web host like Hostgator that offers the same level of features but is based and hosted in the UK. This is required due to both ...
2
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1answer
547 views

How to make Apache/cPanel recognise all/any domains pointed to its wildname CNAME record?

Setup: Server Domain: redir.example.com subdomain of above: * CNAME value of *.redir.example.com = redir.example.com <anything>.redir.example.com get served redir.example.com/index.php (but no ...
1
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1answer
51 views

How to deal with URLs that has been hotlinked?

My website assets have been hot linked by many other websites. I doubt whether these are responsible for the downtimes on my site. How should I deal with such links? Will deleting the links solve ...
2
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1answer
522 views

Remove Awstats data from previous months in compliance with privacy policy

In cPanel, in Raw Access section I have following configuration. Which I guess means, Remove all the logs of visitors data at the end of month. And it is showing only the data of Feb-2017 in .gz files....
2
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1answer
224 views

Does cPanel overwrite passwd, shadow, and group files?

I had the need to use SSH to update the /etc/passwd, /etc/shadow, and /etc/group files in order to add multiple SFTP and SSH users for a single account, which is apparently not supported by cPanel. ...
2
votes
1answer
112 views

Would this .htaccess alone cause 404 and 500 errors?

My site is down and depending on what I change I get a 500 error or a 404 or a "Forbidden you are not authorized" error. In checking my .htaccess files I found a strange one: <IfModule !...
2
votes
1answer
29 views

Some domains defaulting to first hosting package on WHM

Ok so I have a linux hybrid server running WHM/cPanel. I have the slight problem that when someone points their domain at our server, if there is no hosting package set up yet it defaults to the first ...
1
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1answer
543 views

How do I change my website's upload limit using .htaccess without getting a 500 Internal Server Error?

I just bought a year of web hosting and I paid for the 50GB plan. I want to allow small attachments up to 260MB each on my website. I used this: php_value upload_max_filesize php_value post_max_size ...
0
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1answer
35 views

How do I set up an email address without Emails in cPanel

I keep seeing that setting up an email address for your domain is very easy in cPanel, however I'm using cPanel 62.0.8 and I don't have "Email Accounts" listed anywhere. Even searching "email" and "...
2
votes
1answer
803 views

Internal server error after setting up subdomain on Godaddy

I am having a hosting server and i want to create a sub domain for apis hosted on same server.What i want is suppose I have my domain name domain.com and want to have sub domain api.domain.com and set ...
2
votes
1answer
6k views

What is I/O Usage in terms of cPanel? Why my site has been limited?

I am new to web hosting. So this might be a silly question? What is I/O Usage in terms of cPanel? Does it stand for maximum bandwidth my website can have per second? it's the "throughput" or speed ...
2
votes
1answer
826 views

Reducing the activation delay on cPanel AutoSSL (Comodo)

It's great to see more and more web hosting companies offering free SSL certificates. One of the popular options is cPanel's AutoSSL BUT it seems to have the downside of taking "up to 48 hours" to ...
2
votes
1answer
203 views

Installatron auto update of Wordpress failed due to lack of space. Will it automatically retry?

I have some Wordpress sites set up through Installatron in cPanel, and their Automatic Update setting in Installatron is configured to "Update to new minor versions and security releases." Several ...
4
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1answer
111 views

Shared Hosting Plans With Cpanel Duplicating Websites On Subdomains

I have a shared hosting plan at one of the biggest hosting company. I host there a 3 sites. Today I just discovered that every site is available under a subdomain of my main domain (that was required ...
2
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1answer
262 views

What are PHP extensions?

I am new to PHP and I'm currently learning about PHP from the point of view of managing a web server. I believe that PHP extensions are like plugins which enable added functionality to the default PHP ...
3
votes
1answer
936 views

How do you create a subdomain on Hostgator?

I want to create a subdomain in Hostgator and to do it I go in cpanel to subdomains and give the name I want and leave the root directory to default value but when its created its only available ...
2
votes
2answers
1k views

How to redirect urls without cpanel access

My client is a CPA firm that had a website built with a CPA site builder company. They no longer want that site, but I have earned them good rank with many of their local keywords. We have designed a ...
2
votes
1answer
513 views

Cannot delete email forwarders in cPanel?

I cannot delete Forwarders, only add more. I constantly get this error message, where 1st line suggests success but then last row failure Email Forwarding Maintenance The system will no longer ...
2
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1answer
2k views

How to delete a DNS record in WHM/cPanel “Edit DNS Zone” page?

I can change and add DNS records using the WHM Edit DNS Zone page, but I want to delete a single record and it's not obvious how to do it. There's no mention of it in the manual page for the software. ...
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2answers
185 views

Duplicate DNS Configuration Locations

We are having DNS issues. Pages work, then they don't, or work from one location/network and not from another. There are multiple locations where DNS records can be set, and we don't know which one ...
1
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1answer
31 views

Cpanel is unable to load login page

I am a trying to load Cpanel login page. Below is link of Cpanel login page: http://sale.coupsoft.com:2082 I am an unable to open the following page using my IP address. Chrome loader is running but ...
2
votes
1answer
100 views

cPanel - prevent addon user from accessing main root

I have an unlimited cPanel shared hosting account, which I stopped using since I moved on to VPS. I can still access the account, and kept the files undeleted as a backup. Since I have addons enabled, ...
2
votes
1answer
1k views

php.ini changes not taking effect in Siteground

I am importing an sql file for a magento website, however, It gives me this error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini Then I modified ...
3
votes
4answers
1k views

How do I use CPanel to prevent the HTTPS URL for my site from showing somebody else's site?

Currently if you go to the https of my site it just goes to another persons site on the server nothing to do with me. Anyway, how can I just turn it off port 443 using cPanel so it just either 404's ...
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2answers
2k views

404 when accessing website from IP address on VPS

I bought a new VPS from Softlayer and I'm having some issues configuring it. I haven't pointed the name servers to it yet. The problem I'm having is, through WHM, I added a new account and it was ...
3
votes
3answers
4k views

Pointing subdomain to another server (Godaddy + CPanel)

I've researched and tried a lot of solutions online, but none seems to solve my problem, it seems something is missing. I have domain registered at Godaddy, let's call it domain "X" I have 2 servers ...
4
votes
3answers
164 views

What exactly should I backup in a WordPress site?

I just uploaded my multisite WordPress site and I wanted to know what exactly should I backup from my Cpanel? Someone told me just backing up wp-content and your databases should be enough. Is that ...
5
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1answer
4k views

Can I delete .ftpquota file on server or not

I'm just doing upgrades alongside some cleaning on my server [cpanel], can I delete this file? does it harm my system or just resets (automatically gets created again with 0 0)?
1
vote
1answer
64 views

How to point http traffic to server A and email traffic to server B

I have purchased my domain from enom.com hosting from godaddy.com and everything was working perfect today I wanted to deploy our website on a AWS server. I did that and the websites works perfectly ...
2
votes
0answers
568 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...
2
votes
0answers
220 views

WHM - Apache Configuration Include Editor - Syntax Error

My server is running Cloudlinux 5 + EasyApache 3. PHP Handler = fcgi. I'm trying to set "FcgidOutputBufferSize" per request_uri. Here is what I put into WHM->Apache Configuration->Include Editor->...
1
vote
1answer
340 views

IP Address Deny Manager does not seem to work

I blocked an IP trying login attempts through IP Address Deny Manager on cpanel but it doesn't seem to work. I still see the blocked IP on my visitor log? If IP Address Deny Manager is not helpful, ...
1
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0answers
61 views

How To View Search Landing Pages In AWStats Or CPanel Log Analyzer [closed]

I understand that AWStats shows landing pages and search phrases separately. Also, it will show the number of visits from search engines: I'm looking for a script or some way to customize the data so ...
0
votes
1answer
739 views

cPanel not uploading .htaccess file

cPanel does not appear to be uploading the .htaccess file. Tried to drag or use the upload option but in vain. All other files have successfully uploaded.
1
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1answer
302 views

How to host a subdomain with a different web host and add to Cloudflare?

I have a website example.extension hosted with a US web hosting company. The domain is registered with GoDaddy, and uses name servers from the US web hosting company. I wish to have a sub-domain ...
1
vote
2answers
26 views

Does suspending an account allows access to CPanel?

I have a CPanel reseller account, and I want to suspend a site because it was hacked, but I want to know if will be available to site owner to restore it.
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vote
4answers
6k views

How to access addon domain on cPanel hosting via URL when the root hosting domain is hosted on another host

I've GoDaddy cPanel hosting account. The main domain is registered with GoDaddy and I've cPanel hosting. Main domain is hosted on other host and using other host's nameserver. I'm trying to add addon ...
3
votes
1answer
677 views

Adding subdomain to another cPanel account

I have several cPanel accounts on my server (running Cloudlinux 5). I managed them using WHM. My current situation (replacing the real domain with example.com): Account A has an addon domain example....
2
votes
1answer
26 views

Query value with chevrons sends 302 to /

When a special query value is typed in the URL, apache sends back a 302 redirect to root url (/). We're using CPanel and we owns the server. The apache virtualhost file wasn't touched and is managed ...
2
votes
1answer
763 views

cPanel discrepancy between “total disk space used” & “quota limit used”

Shared hosting cPanel says: 10,564.19 MB total disk space used. 20,000.00 MB quota limit (4,084.34 MB used). These figures may not reflect recent changes to your account’s disk usage. ...
0
votes
1answer
149 views

Unable to access shared server space with IP and modified host file (FTP is fine)

I've set up a new shared server space (standard LAMP stack). I've been able to FTP to it using the IP address, but cannot access it through the browser, eg: https://103.xxx.xx.xx/~username I get a ...
4
votes
1answer
2k views

Can I set memory limits on cpanel acounts

I have one account on my vps that is hogging more than it's fair share of memory. How can I limit that account's memory usage? Setting memory_limit in the php.ini? It appears as if this sets the ...

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