Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1answer
23 views

cPanel on new host doesn't have cpanel.example.com and webmail.example.com like the old host did

Previously I had a cPanel shared hosting plan where I could login to cPanel admin area using cpanel.example.com and also colud login to my webmail using webmail.example.com. But recently, I have ...
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1answer
93 views

Links from an external page (other web sites except search engines)

While checking metrics in cPanel like visitors, Awstats, and Webalizer, I find tons of Links from an external page (other web sites except search engines). Questions is, are they links countable in ...
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2answers
243 views

www to non-www 301 redirect doesn't work

I am redirecting 301 in cpanel www to non-www (naked domain) and the code Cpanel redirect generates doesn't do anything when www to non-www is set. Server Type: (Litespeed Server, domain has "Let's ...
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1answer
36 views

Unusual Web Traffic Submitting Extremely Long URLs

thanks in advance for the help. This isn't my usual job, but our website admin/full stack developer is on leave and my boss has asked me to look into it. Recently we've had a huge spike (talking tens ...
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2answers
127 views

How to get document root set to user's public_html under LAMP cPanel?

I just opened a new VPS hosting account, with a hosting company I haven't used before, and I can't get the server to pick up the public_html directory in my user account's home directory. The server ...
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1answer
217 views

update virtual host's SSL cert after cpanel has expired

I had setup the server, virtual hosts via cpanel. I didnt renew my cpanel subscription because I no longer needed it. Now my SSL certificate has expired. I have SSH access to the server. How do I ...
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0answers
551 views

Automatic deploy with cpanel Git™ Version Control not working

I am trying to automatically deploy code to a shared hosting account, using the Git™ Version Control feature of CPANEL. I can see from the history of the remote repository, that my code does reach ...
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0answers
15 views

cPanel email not working

I have a domain registered with Dynadot, and hosting on GoDaddy. I'm using cloudflare as a CDN and I've added CNAME records for 'mail' and 'email' but emails aren't coming through to the addresses on ...
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1answer
660 views

Some users are redirected to cpanel cgi-sys/defaultwebpage.cgi while other don't

I have a website which used to be hosted on a managed Bluehost plan that includes a cPanel by default. for some non-technical reasons, I've decided to move the website from Bluehost to an unmanaged ...
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1answer
59 views

How to fix cPanel after restore a droplet from snapshot?

During the cPanel setup the hostname of the original droplet was set as: srv.domain.com On DigitalOcean I made a snapshot and created a new droplet from snapshot. I changed IP address in Basic ...
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1answer
39 views

How to redirect resources with A record

How can i show resources from sub.domain2.com on sub.domain1.com. I tried configuring A record with sub.domain1.com to point sub.domain2.com IP. I'm using a WHM, but when i type URL: sub.domain1.com ...
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0answers
81 views

404 after transfer from old server to new server in WHM [duplicate]

I've just transferred a domain from one WHM/cpanel server to another newly setup server. I used the WHM transfer function, which seems great. The transfer went fine. No errors. When I click the new ...
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0answers
40 views

configure codeigniter website to open website on other hosting account

Suppose there is a website www.example.com with a web hosting account (Shared Hosting - Linux Server). There is another website www.example2.com with a web hosting account (Shared Hosting - Linux ...
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1answer
402 views

Do I need cPanel's AutoSSL if I also enable Cloudflare's SSL?

All of the websites I manage use cPanel, which also offers free SSL certificates. However, some of these domains use Cloudflare for their DNS, and they also get their SSL certificates from Cloudflare ...
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2answers
1k views

Test website without domain name

I've a VPS with on IP address. WHM/cPanel installed. I want to test a website, without pointing the DNS to the new server in this test period. I can change the host file on windows, but I won't be ...
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1answer
79 views

Stop email notification of cPanel backups in custom script

I've been using the following (partial) code to backup my websites: Generated by https://www.ericzhang.me/projects/cpanel-auto-backup/ */ $auth = base64_encode("{$cpuser}:{$cppass}"); $domain = "{$...
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1answer
966 views

Enabling cPanel AutoSSL alongside Cloudflare

We have a domain that is running behind Cloudflare that we would also like to have a valid (and free) SSL certificate on the origin server (running cPanel with AutoSSL). Currently the AutoSSL script ...
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0answers
14 views

DNS MX Entry Problem - Wrong Mailserver is used

There is a clients domain, let's name it www.client-xyz.example, which was hosted with a web space package on a web host. I created a new homepage which is located on my server and I pointed the A-...
3
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1answer
358 views

Many DNS records after creating a subdomain in cPanel

I am new to cPanel but I think I understand the basics of DNS and DNS zones enough. When I add a new subdomain in cPanel, like sub.example.com, via the subdomain screen, the following records appear ...
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1answer
628 views

How can I check which of my server's ports are open using only CPanel?

I have been trying to get SSH access to my shared LAMP server for ages. I suspect that the ports are locked down or different to what they should be. Currently, the only access I have to the server is ...
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2answers
42 views

How to setup domain DNS records for cPanel WHM

I'm a newbie on this kind of things. I've deployed a cPanel on an AWS instance but failed to set up my domain DNS records, private nameservers etc. Let me explain the whole situation. I'm currently ...
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0answers
344 views

ERROR: Zend_Controller_Exception from Plesk cpanel after upgrading a server

After upgrading the server I used to get this type of error from Plesk cpanel Type: Zend_Controller_Exception Message: Permission denied.#0 /opt/psa/admin/plib/vendor/plesk/zendframework/...
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1answer
544 views

Change the PHP version in SSH in CPanel

I've developed a PHP/MySQL system which runs on PHP 7.0 but when I access it to my remote CPanel via SSH and check the php version php -v it show that Im using version 5.4 how can I change this to 7.0 ...
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0answers
24 views

Does cPanel pass along security updates from installed software (Mediawiki, WordPress, etc) in a timely manner?

I have an account with a bare-bones cPanel based web-host and I'd like to run a CMS from this account. (MediaWiki or WordPress. I've not decided yet. I hope that doesn't matter for this question.) ...
3
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1answer
17 views

One website with several alias domains - how to serve the content in the language appropriate for the alias that a user used to visit?

This is a scenario. I have this website, as an example: www.service.com which serves default English content. The site has also several domain aliases which have the word service in another languages....
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2answers
4k views

How do I give a hired developer access to my bluehost cpanel?

I can't find any way to like "create a guest account" to access my account without just giving him my account credentials. How should this be done? I can't find any help articles on it.
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2answers
2k views

How to transfer an SSL certificate from one cPanel account to another? Do I need to transfer it? I have WHM with the new account

I've moved a site to a new hosting account, and need to get SSL working again. On the old hosting account, as I understand it, the hosting provider just issued free Let's Encrypt certificates and ...
3
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1answer
655 views

Different cPanel physical memory usage with free -m and top terminal command

So, I have a cPanel access. In the cPanel statistic, I see that my Physical Memory Usage is 2 GB and almost full. When I go to terminal and run free -m I got this: total used ...
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1answer
563 views

Can a CPanel managed server only have one SFTP account?

I use SFTP in Filezilla to transfer files to and from my web host. But if I want to create an account for a vendor, it seems I am limited to FTP or FTPES. I was told this was a restriction of CPanel ...
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0answers
449 views

Rsync from Cpanel to Synology

I'm trying to add a Rsync destination for backup in whm, but I keep getting this error when validating Error:Validation for transport “NAS2” failed: Can't ssh to [the Ip Address]: unable to ...
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0answers
15 views

Fixing internal email function with WHM on a dedicated server

I have a server by the name svr1.domain.com which runs on a CentOS with WHM. I have configured its email service to pass through a relay while discarding any email generating through the server name (...
2
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1answer
327 views

Setting up an email account using godaddy's cpanel hosting service

I just recently purchased a cpanel hosting service with GoDaddy. Next I set up hosting for a domain which was registered on a different GoDaddy account. For this I edited the DNS record in the second ...
2
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2answers
1k views

How is it best to redirect http to https in cPanel?

I am setting up a new site on a domain that has an SSL certificate. The DNS is all configured correctly and I can access the site on either http://example.com or https://example.com URLs. Currently, ...
2
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2answers
204 views

Is “Legacy Backup” in WHM necessary when you're running out of space?

Lately I noticed that that my server's disk is running out of space, and that the cpbackup folder in /backup was around 277 GB. I have the Backup Configuration enabled, and then I checked the Legacy ...
2
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1answer
35 views

How can I use cPanel to change move a domain to a subdomain?

I have a site hosted on Namecheap. I need to move the whole site to a sub-domain on the same domain. I know I can do that through Cpanel on name cheap but am not sure how and what the best way to do ...
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0answers
656 views

Let's Encrypt validation under cPanel getting a 404 error after www redirect

I'm having some problems getting the SSL via Let's Encrypt working on my site. I installed the certificate via a one-click installer in my cpanel. It works on my cPanel, but on the actual site it ...
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0answers
368 views

Why does CPanel keep prompting me for credentials

When I login directly to CPanel, I login successfully and can see various parts of CPanel (text only, no images), but the system keeps prompting me to login again. When I login via WHM, everything ...
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0answers
57 views

Restricted access to specific commands from the server side

When accessed through SSH from PuTTY terminal, certain types of commands are restricted only in cPanel. Why is that happening? login as: nishanth Authenticating with public key "imported-openssh-key" ...
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0answers
103 views

Alternative ways to clear the tmp files & backup's from cPanel

If we are running out of disk space, inorder to free up the disk space. Access to cPanel through browser is restricted. Durning shifts, system admin will not be available. So I executed certain ...
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0answers
214 views

What command will restart Apache from a PuTTY terminal to manage a cPanel server?

Once when we logged on to the server via putty terminal with authorised SSH credentials What is the command given to the putty terminal for restarting the Apache server after loading some extensions? ...
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1answer
18 views

Web Host Manager - Lock admin out of cPanels or encrypt them

I have a Reseller web server with WHM. I mostly use it for hosting websites for clients, but have set up a small cPanel account for a friend who is learning computer science in college. It occurred ...
2
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1answer
333 views

Is there a workaround in cPanel for email plus addressing for misbehaving sites?

I'm trying to use Email Filters in cPanel on mxroute to work around misbehaving sites that don't support email plus addressing (as described here). In short, replacing the "+" with another character ...
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1answer
385 views

Changing the name of Subdomains.Root Domain in cPanel or WHM

I'm thinking of migrating my site (has WHM and cPanel) to a different host (has Sentora). Since I'm just testing things out, I've decided to temporarily change the name of my subdomains, while I set ...
3
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1answer
2k views

How can I install LetsEncrypt certificates on a Bluehost dedicated IP address through cPanel?

Looking for guidance to install a free Let's Encrypt SSL cert on shared hosting places like BlueHost or JustHost. (Not interested in procedure on other hosting places.) I have a dedicated IP address. ...
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0answers
68 views

After installing SSL through cpanel in shared hosting I get warnings and errors with subdomains and SMTP without SSL or TLS

I manage my wordpress site that is hosted in a shared hosting plan, but I am not a web developer. A couple of days ago, I purchased an SSL and migrated from http to https with the help of a wordpress ...
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3answers
3k views

How can I factory reset a Namecheap server?

One of my Namecheap shared-hosting servers is badly messed up. The database, files, etc, are all deleted or screwed up and PHPMyAdmin doesn't even work anymore. Rather than to try to fix this by hand ...
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2answers
54 views

Get HTTPS padlock when typing in domain name directly without www

I am currently having a problem with my website's HTTPS. I already configured in my WordPress admin to force SSL and display the HTTPS on my website link. When I tried to enter https://wwww.example....
5
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2answers
3k views

What is `wp-cli.yml` for in the public_html folder?

I recently signed up a hosting package, and installed WordPress from the control panel. I noticed there is wp-cli.yml in the web root folder. The file contains: apache_modules: - mod_rewrite Can ...
3
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1answer
40 views

Install WordPress but don't use it yet

I'm looking into redoing a website for a friend, as the main site is currently using Flash with a hastily built mobile version that uses a subdomain. I'm looking into WordPress, but I don't want it ...
1
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1answer
426 views

Are cPanel backups enough to migrate to another hosting company, and can the WHM accounts be backed up as well?

I am making full backups via the backup feature in cPanel for each account and I wonder if this is enough to set up shop with a different hosting company? I also have access to our WHM where all the ...

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