Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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15
votes
2answers
16k views

How to grep (or find) on cPanel?

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I have been using a library directory and functions ...
9
votes
4answers
44k views

Why am I getting cgi-sys/defaultwebpage.cgi coming up when I browse my webpage?

I've recently set up a website with a smaller hosting company. The plan has a dedicated IP. They sent me emails to say it's all set up, but now their support channels are all unresponsive even though ...
8
votes
1answer
27k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out as ...
7
votes
2answers
10k views

Error: You do not have permission to create subdomains of the server’s hostname

Attempting to add a subdomain to a client's WHM/cPanel VPS. Getting the error: There was a problem creating the sub-domain: You do not have permission to create subdomains of the server’s hostname.
7
votes
2answers
12k views

Comodo SSL Certificate showing as invalid on Android Devices

I run a website where I have full cpanel and limited whm access. I recently upgraded one of my domains to include SSL (A first-time experience for me). The certificates are installed in cpanel, and ...
6
votes
2answers
5k views

How can my site detect mobile phones and switch visitors to a mobile Domain?

My Question is that when user enter the website: http://www.example.com then they will just go to automatically to http://www.example.mobi how can i do this .. is their any technique behind that. ...
5
votes
1answer
4k views

Does an SSL Certificate actually require a dedicated IP?

My web host which I have been with for at least going on 8 years now is requiring a dedicated IP address, which is $3.33/Month now for assigning a SSL Certificate with my web hosting package and ...
5
votes
2answers
955 views

What is `wp-cli.yml` for in the public_html folder?

I recently signed up a hosting package, and installed WordPress from the control panel. I noticed there is wp-cli.yml in the web root folder. The file contains: apache_modules: - mod_rewrite Can ...
5
votes
3answers
344 views

How do aliases or redirects work?

Is it possible that I set-up a redirect of my store which is located at www.xyz.com/store to store.xyz.com . Do i have to buy a new domain name or is there any other way.
5
votes
5answers
595 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
5
votes
3answers
37k views

Why won't webmail receive emails from outside my domain?

I'm new to GoDaddy Linux cPanel web hosting. I've created multiple email accounts @my-domain using cPanel. These addresses can send mail successfully to each other and also to any other email account ...
5
votes
2answers
313 views

WordPress security checklists on cPanel

I'm installing WordPress on a shared cPanel hosting for blogging. I'm planning to install it in a folder under public_html, that is, public_html/myblog. I am using WordPress application installer ...
5
votes
2answers
921 views

Why is my email address appearing in my domain's DNS zone?

So I was looking through my DNS records and I found something strange. The email address I used to setup cPanel/WHM with was: william@example.com, So I went to DNS functions -> Edit DNS zone, ...
5
votes
1answer
2k views

How can I migrate Plesk to WHM efficiently

I need to transfer my account and all its details from Plesk to a newly created WHM account. So far, I have not been able to find an easy way to do this. I have multiple sites, with large databases ...
5
votes
1answer
11k views

Should the “admin-ajax.php ” file in my WordPress site be allow or disallowed in robots.txt?

My WordPress site in cPanel is serving the admin-ajax.php file which is wasting CPU resources. How can I solve this problem? Should I use this in my robots.txt file or not? User-agent: * Disallow: /...
5
votes
1answer
3k views

Can I delete .ftpquota file on server or not

I'm just doing upgrades alongside some cleaning on my server [cpanel], can I delete this file? does it harm my system or just resets (automatically gets created again with 0 0)?
5
votes
2answers
1k views

Paper Lantern Theme Changed for Newly Transferred cPanel Account

I just transferred a cPanel account in from another server. Paper Lantern is the default cPanel theme for all my accounts. However, the "Paper Lantern" theme for this one new account looks like an old ...
5
votes
1answer
758 views

Unable to locate phishing URL in CPanel file manager

I received an email from Google that there may be phishing pages on my website. Below are example URLs on my site which may be part of a phishing attack: http://www.uooart.com/~impots/file/...
5
votes
1answer
1k views

When an add-on domain is created in cPanel it automatically generates a subdomain, why?

When I create an add-on domain in cPanel, a subdomain is automatically created. How does this affect the SEO of the website and does it also affect other websites that are hosted on the same server? ...
5
votes
1answer
2k views

Password protect an alias virtual directory

I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ ...
5
votes
1answer
523 views

Using cPanel through company proxy/firewall keeps resetting login

It's really frustrating; my cPanel access keeps logging me out with an "IP address changed" message whenever I try to access it from a work computer. I'm assuming this maybe has something to do with ...
4
votes
2answers
559 views

How to use the private and public keys?

I am new to ssl certificates, i wanted to learn about ssl certificates, and I generated private and public keys myself while logged into cpanel, I wonder how to use those and generate a secured ...
4
votes
3answers
143 views

What exactly should I backup in a WordPress site?

I just uploaded my multisite WordPress site and I wanted to know what exactly should I backup from my Cpanel? Someone told me just backing up wp-content and your databases should be enough. Is that ...
4
votes
4answers
249 views

How to transition from a shared server to VPS or dedicated managed server

I have a website that's currently on a shared server plan. It's been working fine. In about a week, I'm expecting a spike in traffic during a specific 4-day event. I could have as many as 1000 ...
4
votes
1answer
652 views

Allowing temporary access to cpanel for freelancer

I'm currently using a2hosting's cpanel on a shared hosting account. I'd like to temporarly give access to a freelance developper so he can upload some php files, csv files and create tables in my ...
4
votes
1answer
393 views

.htaccess to WWW And/Or HTTPS

On my site I want to do these redirects: http[s]://example.com => https://www.example.com https://www.example.com => No Redirect http://sub.example.com => https://sub.example.com http[s]://www.sub....
4
votes
3answers
559 views

Ditch cPanel / WHM in favour of manual setup

We currently use cPanel / WHM on a reseller account but are looking at getting a dedicated server. My first thought was to duplicate this set up on the dedicated box to allow us to quickly create new ...
4
votes
1answer
100 views

Shared Hosting Plans With Cpanel Duplicating Websites On Subdomains

I have a shared hosting plan at one of the biggest hosting company. I host there a 3 sites. Today I just discovered that every site is available under a subdomain of my main domain (that was required ...
4
votes
2answers
4k views

How do I prevent access to an add-on domain's root directory from main hosting domain name

I have an add-on domain in my cPanel website. The root directory for it is under the root of the hosting. How can I prevent access through the main domain? For example, addondomain.com is configured ...
4
votes
2answers
248 views

Increase Servers folder depth limit for running scripts?

I have a CMS on my site that utilises TinyMCE (the WYSIWYG text editor). The issue is that TinyMCE cannot browse for files (example: images) on the web server. I get the error: Error 324 (net::...
4
votes
3answers
396 views

Cloudflare in cPanel is it a no brainer?

I recently noticed a CloudFlare CDN service addon appear in my cPanel. I understand what a CDN is, but thought it was a more complicated process than the one-click solution that seems to be offered in ...
4
votes
1answer
280 views

addon domains keeps adding primary domain in URL

I took new vps plan from inmotionhosting.com and moved my host from previous hosting company. I have several cpanel accounts in the whm, imported them all using the migration tool from server to ...
4
votes
1answer
1k views

Can I set memory limits on cpanel acounts

I have one account on my vps that is hogging more than it's fair share of memory. How can I limit that account's memory usage? Setting memory_limit in the php.ini? It appears as if this sets the ...
4
votes
1answer
116 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
4
votes
2answers
831 views

cPanel PHP open_basedir warning to root directory - Any solution?

I am currently hosting a simple multi-tenancy service on cPanel shared hosting, where customers who signed up will have a subdomain, directory and a database dynamically assigned to them (via XMLAPI): ...
4
votes
2answers
1k views

Hosting email & web for domain on separate cpanel accounts

We're currently transitioning our web site & email infrastructure from a single shared hosting account onto a new linux VPS, which we manage using WHM and cpanel. There are two big chunks we need ...
4
votes
1answer
314 views

CPanel - Wildcard SSL - How to point *.example.com to one root and sub.example.com to another root

I have a wildcard (*.example.com) SSL certificate installed on my CPanel server. I have example.com configured to point to /example.com as its document root and use this wildcard SSL certificate. I ...
4
votes
1answer
608 views

having trouble installing a perl script

I am having trouble installing a perl script. I have upload it to the correct directory, when I say to install it by name I get the following error: Bad module name (ultravnc_repeater.pl) detected, ...
3
votes
2answers
1k views

Website is under maintenance - how to restrict access?

Currently, my website is under maintenance. I want to be the only person who's able to access/view the website online until I finish maintenance. How to set restrictions to others? I hate stalkers.
3
votes
4answers
1k views

How do I use CPanel to prevent the HTTPS URL for my site from showing somebody else's site?

Currently if you go to the https of my site it just goes to another persons site on the server nothing to do with me. Anyway, how can I just turn it off port 443 using cPanel so it just either 404's ...
3
votes
2answers
46 views

Are domain cPanel and hosting cPanel different?

My website has a cpanel at www.mysitename.com/cpanel. Now as far as I know this is the domain cPanel and I can only moderate things that are on that domain or the website on that domain. Now there is ...
3
votes
4answers
3k views

How to change document root of main domain in cPanel shared host?

I am in a shared host that I have basic cli access. Inside public_html/ I host several addon domains, each in its own dir. Is it possible to make my main domain's document root inside another folder ...
3
votes
2answers
4k views

Is it possible to track redirects to external sites from our subdomains?

I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them ...
3
votes
1answer
139 views

Many DNS records after creating a subdomain in cPanel

I am new to cPanel but I think I understand the basics of DNS and DNS zones enough. When I add a new subdomain in cPanel, like sub.example.com, via the subdomain screen, the following records appear ...
3
votes
1answer
37 views

Install WordPress but don't use it yet

I'm looking into redoing a website for a friend, as the main site is currently using Flash with a hastily built mobile version that uses a subdomain. I'm looking into WordPress, but I don't want it ...
3
votes
1answer
83 views

Where to install WHMCS

Simple question: Where is the best place to install WHMCS? Inside a control panel? (IE: cPanel) Or on a standalone server with nothing else installed? Everything is hosted on aws, so provisioning ...
3
votes
1answer
3k views

Registered domain on GoDaddy, pointed to Cloudflare - cannot Addon domain to my hosting

My goal: Buy domain on Godaddy, point it to Cloudflare nameservers, utilize Cloudflare functionality, and serve the content from my existing hosting provider. The Problem: Adding the domain in my ...
3
votes
3answers
3k views

How to edit /etc/hosts file on WHM/cPanel

I need to add a domain/IP record to my hosts file on a CentOS box running WHM/cPanel, so that a domain which has no public DNS is routed to the correct IP address. I've done this on my macbook but I'...
3
votes
1answer
816 views

with PHP: How to restrict access from one Addon domain to another?

With some hostings (000webhost, ovh, active24 and several other hosting, which DOESNT USE cPanel), when you add a new domain, an entirely separate public_html is created and a separate FTP login. But ...
3
votes
2answers
5k views

Which MIME type to compress? and what If I omit the `type` attribute from the HTML?

Per my request, my webhost had turned mod_deflate ON. In my Cpanel I now have an "Optimize Website" button. Inside that menu I could either choose: "Compress all content" or "Compress the specified ...