Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

44 questions with no upvoted or accepted answers
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365 views

mod_ruid2 not working with apache 2.4.18

I thought I did good service to my server by upgrading everything to php 5.6, and apache 2.4.18 through the easyapache interface, but now, apache won't start. ! Executing custom hook '/usr/local/...
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1answer
55 views

How does cPanel's addon domain work?

So, I am new to the world of cPanel. How does cPanel's addon domain feature work? Does it utilise Apache Web server's VirtualHost feature? Or does it do something else?
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47 views

Running PHP echo $_SERVER ['DOCUMENT_ROOT']; Shows Apache Default Path

Trying to get set up and running on a new hosting company after the old one announced they are discontinuing their service at the end of the year, I am having difficulty getting the sites to run. I ...
2
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1answer
49 views

Hosting provider's cPanel expired and we can't upload or download files

My client's hosting provider's cPanel licence has either expired or number of users have exceeded limit. Now although my client has valid login credentials, he is unable to actually access the panel ...
2
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0answers
124 views

“Entry Processes” constantly maxed and crashing my sites

I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating. It's a shared host with 35/35 entry processes constantly maxed. This started ...
2
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0answers
400 views

For creation of an appropriate SPF record, how can I find the IP address of the mail server used by a WordPress website on cPanel?

I have a WordPress website that is sending emails to me through a contact form. The From address in the emails uses the same domain name of the website. Currently the emails are being treated as spam,...
2
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0answers
615 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...
2
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0answers
224 views

WHM - Apache Configuration Include Editor - Syntax Error

My server is running Cloudlinux 5 + EasyApache 3. PHP Handler = fcgi. I'm trying to set "FcgidOutputBufferSize" per request_uri. Here is what I put into WHM->Apache Configuration->Include Editor->...
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0answers
60 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
2
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0answers
222 views

Not able to access public_html images from application deployed in tomcat

I an using cpanel at server ther I have deployed my application on tomcat7 to deploy a java war file. I have saved images on public_html folder likepublic_html/img/image1.jpg My problem is I am unable ...
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0answers
3k views

index.html redirecting to cgi-sys/defaultwebpage.cgi

This problem has been persisting over the last couple of days. I thought I fixed it Friday only to get in on Monday morning and see that cPanel is still giving me issues. On Friday, all incoming ...
2
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1answer
305 views

Is there a workaround in cPanel for email plus addressing for misbehaving sites?

I'm trying to use Email Filters in cPanel on mxroute to work around misbehaving sites that don't support email plus addressing (as described here). In short, replacing the "+" with another character ...
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0answers
12 views

Why does CPanel show I/O faults when the site has low utilization?

I'm on a shared host and according to stats I'm not close to the limits, yet the resource usage stats show I/O faults: Why are those fault lines there when the usage is well below the red limit?
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21 views

Can I use cPanel's redirect feature to redirect the home page and a deep page to another domain?

I want to redirect my main homepage to redirect (e.g. example.com) to a separate website but also redirect other subpages (e.g. example.com/contact) to a separate website as well. But when I redirect ...
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135 views

No private key when installing SSL certificates from GoDaddy via cPanel

I am having troubles with installing ssl certificate. The ssl was created on GoDaddy without using crt created by hosting cpanel. Now I have file in formats of crt, pem, p7b. When I upload the crt ...
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34 views

What commands does WHM/Cpanel run over SSH when you do an rsync backup?

I have an account at rsync.net and am trying to point WHM "rsync" backups to it. Obviously "rsync.net" has rsync installed, and they also have a small list of common UNIX commands in their ...
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0answers
534 views

Not allowed to git push to cPanel account

I've seen similar questions on SE, but the solutions haven't worked for me, which I'll get to later. I have SSH access to my cPanel account and can log in via SSH fine. I made a new repo via cPanel, ...
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0answers
25 views

New Email with my own domain - cPanel - Can send but cannot receive any email

I'm using cPanel to create a new address for a specific domain. Using cPanel I've created the following email (it's just an example): demo@domain.com After that I just try some tests and now I can ...
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0answers
507 views

Automatic deploy with cpanel Git™ Version Control not working

I am trying to automatically deploy code to a shared hosting account, using the Git™ Version Control feature of CPANEL. I can see from the history of the remote repository, that my code does reach ...
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0answers
14 views

cPanel email not working

I have a domain registered with Dynadot, and hosting on GoDaddy. I'm using cloudflare as a CDN and I've added CNAME records for 'mail' and 'email' but emails aren't coming through to the addresses on ...
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14 views

DNS MX Entry Problem - Wrong Mailserver is used

There is a clients domain, let's name it www.client-xyz.example, which was hosted with a web space package on a web host. I created a new homepage which is located on my server and I pointed the A-...
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308 views

ERROR: Zend_Controller_Exception from Plesk cpanel after upgrading a server

After upgrading the server I used to get this type of error from Plesk cpanel Type: Zend_Controller_Exception Message: Permission denied.#0 /opt/psa/admin/plib/vendor/plesk/zendframework/...
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0answers
24 views

Does cPanel pass along security updates from installed software (Mediawiki, WordPress, etc) in a timely manner?

I have an account with a bare-bones cPanel based web-host and I'd like to run a CMS from this account. (MediaWiki or WordPress. I've not decided yet. I hope that doesn't matter for this question.) ...
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0answers
404 views

Rsync from Cpanel to Synology

I'm trying to add a Rsync destination for backup in whm, but I keep getting this error when validating Error:Validation for transport “NAS2” failed: Can't ssh to [the Ip Address]: unable to ...
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15 views

Fixing internal email function with WHM on a dedicated server

I have a server by the name svr1.domain.com which runs on a CentOS with WHM. I have configured its email service to pass through a relay while discarding any email generating through the server name (...
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0answers
556 views

Let's Encrypt validation under cPanel getting a 404 error after www redirect

I'm having some problems getting the SSL via Let's Encrypt working on my site. I installed the certificate via a one-click installer in my cpanel. It works on my cPanel, but on the actual site it ...
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0answers
324 views

Why does CPanel keep prompting me for credentials

When I login directly to CPanel, I login successfully and can see various parts of CPanel (text only, no images), but the system keeps prompting me to login again. When I login via WHM, everything ...
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56 views

Restricted access to specific commands from the server side

When accessed through SSH from PuTTY terminal, certain types of commands are restricted only in cPanel. Why is that happening? login as: nishanth Authenticating with public key "imported-openssh-key" ...
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0answers
100 views

Alternative ways to clear the tmp files & backup's from cPanel

If we are running out of disk space, inorder to free up the disk space. Access to cPanel through browser is restricted. Durning shifts, system admin will not be available. So I executed certain ...
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191 views

What command will restart Apache from a PuTTY terminal to manage a cPanel server?

Once when we logged on to the server via putty terminal with authorised SSH credentials What is the command given to the putty terminal for restarting the Apache server after loading some extensions? ...
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67 views

After installing SSL through cpanel in shared hosting I get warnings and errors with subdomains and SMTP without SSL or TLS

I manage my wordpress site that is hosted in a shared hosting plan, but I am not a web developer. A couple of days ago, I purchased an SSL and migrated from http to https with the help of a wordpress ...
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0answers
61 views

Copying over sites/folders from one cpanel to another on a same server

I am in a VPS enviroment where I have migrated my sites from a shared hosting company to a new VPS hosting. I now have 2 cpanels in WHM. One is the one I created in WHM that cantains no files/...
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699 views

Cannot access WHM and SSH/root after a configuration in Host Access Control

I added my IP (like 172.32.1.0/255.255.255.0) to allow access for ssh, whm and cpanel in WHM -> Host Access Control. Then, I added all IP to deny access for them. However, after saved changes, I ...
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0answers
58 views

change cpanel log file location

Is there a way in some configuration file to specify a new folder to put all the cpanel log files in, or is there a way to specify new log file names for each log? I ask this because I want to store ...
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20 views

How to change the WHM/cPanel account setting for “Use the nameservers specified at the Domain’s Registrar” after a cPanel account is created?

I created a cPanel account through WHM, and I think I forgot to select the option "Use the nameservers specified at the Domain’s Registrar". How can I change that option to start using ...
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0answers
15 views

WHM deleting reserved ip

When I check IP of my hosting it starts with 172(First image). When I want to change it, It looks 89(Second image). But when I want to see IP usages I cant see that domain in that list. So how can I ...
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0answers
20 views

cPanel Email Deliverability - suggested SPF record includes 'undefined'

I recently transferred a cPanel account from a legacy WHM server to a new server running WHM 90 using the WHM Transfer Tool. On the new server I'm looking at the Email Deliverability area in cPanel, ...
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0answers
20 views

Difficult problem with emails I send going to recipients' spam after domain+hosting change

I have been having an issue with emails I send for work (all to external domains) being entirely blocked or going to spam, for many different recipients at various companies, ever since I switched my ...
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0answers
14 views

What commands does cpanel run on the remote server when you do an rsync backup?

cpanel has an "rsync backup" function which allows you to point backups to a remote Linux system using rsync, over SSH. However, some ssh backup hosts (notably, rsync.net), have restricted ...
0
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0answers
32 views

Disabling hotlinking images hinders Facebook from showing images

I disabled hotlinking via CPanel, and added my own website, plus my CDN, www.facebook.com, facebook.com to the exceptions list for both https and http protocols. However, when I use the Facebook ...
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0answers
7 views

How to terminate Cpanel account from the list of Cpanel Accounts in WHM

We have some 30 Cpanel accounts in our server. I can browse the CPanel accounts by WHM >> Home >> Account Information >> List Account Some of them are in no longer use and some of them are ...
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0answers
14 views

Cron job error in cPanel

I have a VPS server w/ preinstalled cPanel & WHM. I was trying to create a crob job but I got an error immediately after I clicked the "Add New Cron Job" button. Error /bin/bash: line 2: ...
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0answers
39 views

configure codeigniter website to open website on other hosting account

Suppose there is a website www.example.com with a web hosting account (Shared Hosting - Linux Server). There is another website www.example2.com with a web hosting account (Shared Hosting - Linux ...
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216 views

WHM cgi scripts internal server error

I am getting 500 internal server error during of running CGI scripts in cgi-bin folder, I checked everything and it seems everything are fine, please see below details I am using WHM Perl file ...