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Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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How to add node modules to cPanel

I am new to web hosting. I am currently hosting my website on Morse Host. My website has a menu screen that requires node modules. Uploading them from my computer will take a really long time. Is ...
Levent Ozbek's user avatar
3 votes
0 answers
203 views

How do I install a wildcard SSL certificate on WHM using Let's Encrypt plugin and Cloudflare DNS?

I am using cPanel 92 on CentOS 7 and my domain.com's DNS zone is running on Cloudflare (free Cloudflare tier) and I'm having trouble getting my subdomains (of a subdomain) running over HTTPS. Security ...
Dan's user avatar
  • 31
3 votes
0 answers
47 views

Can cPanel listen on all domains on a dedicated IP?

I have a large number of clients (affiliates) that need to make CNAMEs so they use their own domain to display the content of a website hosted on cpanel. This must be done instantly without human ...
the_nuts's user avatar
  • 151
3 votes
0 answers
305 views

"Entry Processes" constantly maxed and crashing my sites

I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating. It's a shared host with 35/35 entry processes constantly maxed. This started ...
Roy's user avatar
  • 31
3 votes
0 answers
438 views

mod_ruid2 not working with apache 2.4.18

I thought I did good service to my server by upgrading everything to php 5.6, and apache 2.4.18 through the easyapache interface, but now, apache won't start. ! Executing custom hook '/usr/local/...
Mike -- No longer here's user avatar
3 votes
1 answer
79 views

How does cPanel's addon domain work?

So, I am new to the world of cPanel. How does cPanel's addon domain feature work? Does it utilise Apache Web server's VirtualHost feature? Or does it do something else?
lpydawa's user avatar
  • 131
3 votes
1 answer
221 views

Hosting provider's cPanel expired and we can't upload or download files

My client's hosting provider's cPanel licence has either expired or number of users have exceeded limit. Now although my client has valid login credentials, he is unable to actually access the panel ...
user2649343's user avatar
2 votes
0 answers
236 views

How to 301 redirect site alias domain to a subdomain on the same hosting?

We have the following problem in Cpanel / htaccess file when trying to 301 redirect example.hu (alias) pages to example.com (subdomain) pages: Cpanel example.hu to example.com redirection is working, ...
user avatar
2 votes
0 answers
37 views

How to set up folders for different versions of a site?

I have a rather large site (50 gigs or so) that I am attempting to do an update on. The current URL of the site is set up as the 'main domain' in cpanel and the path is home/username/publicHTML. I ...
Robbie's user avatar
  • 171
2 votes
0 answers
795 views

Running PHP echo $_SERVER ['DOCUMENT_ROOT']; Shows Apache Default Path

Trying to get set up and running on a new hosting company after the old one announced they are discontinuing their service at the end of the year, I am having difficulty getting the sites to run. I ...
DonP's user avatar
  • 153
2 votes
0 answers
3k views

No private key when installing SSL certificates from GoDaddy via cPanel

I am having troubles with installing ssl certificate. The ssl was created on GoDaddy without using crt created by hosting cpanel. Now I have file in formats of crt, pem, p7b. When I upload the crt ...
Halil İbrahim Yıldırım's user avatar
2 votes
0 answers
100 views

What commands does WHM/Cpanel run over SSH when you do an rsync backup?

I have an account at rsync.net and am trying to point WHM "rsync" backups to it. Obviously "rsync.net" has rsync installed, and they also have a small list of common UNIX commands in their ...
user227963's user avatar
2 votes
0 answers
697 views

For creation of an appropriate SPF record, how can I find the IP address of the mail server used by a WordPress website on cPanel?

I have a WordPress website that is sending emails to me through a contact form. The From address in the emails uses the same domain name of the website. Currently the emails are being treated as spam,...
Highly Irregular's user avatar
2 votes
0 answers
831 views

Determine type of Apple device (laptop, iPhone, or iPad) that is sending mail by examining the mail headers

I have a client who is using a laptop, iPhone, and iPad to send emails. However, after checking outgoing message queues on the server, one of the Apple devices is using the wrong settings. Is there a ...
Michael Yaeger's user avatar
2 votes
0 answers
248 views

WHM - Apache Configuration Include Editor - Syntax Error

My server is running Cloudlinux 5 + EasyApache 3. PHP Handler = fcgi. I'm trying to set "FcgidOutputBufferSize" per request_uri. Here is what I put into WHM->Apache Configuration->Include Editor->...
Shawn's user avatar
  • 191
2 votes
0 answers
67 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
Mike -- No longer here's user avatar
2 votes
0 answers
284 views

Not able to access public_html images from application deployed in tomcat

I an using cpanel at server ther I have deployed my application on tomcat7 to deploy a java war file. I have saved images on public_html folder likepublic_html/img/image1.jpg My problem is I am unable ...
Manish's user avatar
  • 123
2 votes
0 answers
3k views

index.html redirecting to cgi-sys/defaultwebpage.cgi

This problem has been persisting over the last couple of days. I thought I fixed it Friday only to get in on Monday morning and see that cPanel is still giving me issues. On Friday, all incoming ...
Andrew De Forest's user avatar
2 votes
1 answer
467 views

Is there a workaround in cPanel for email plus addressing for misbehaving sites?

I'm trying to use Email Filters in cPanel on mxroute to work around misbehaving sites that don't support email plus addressing (as described here). In short, replacing the "+" with another character ...
Taylor Buchanan's user avatar
1 vote
0 answers
19 views

How to get cPanel API to work?

I would like to have a basic code skeleton for doing cPanel API calls remotely but securely, using Windows PHP, to do some maintenance activities. The problem I am facing is that most of the cPanel ...
David Spector's user avatar
1 vote
0 answers
39 views

Snipe-IT / Cpanel / WHM auto SSL issue

Maybe some of you have done it and could help me. I use Cpanel and WHM. Basically I installed snipe-it and had to create a custom VirtualHost in WHM via include file. The site is a subdomain.(( # To ...
Arthur's user avatar
  • 11
1 vote
0 answers
57 views

Frequently Getting the Error Message "too many requests"

Within the last 2 months the error message "too many requests" has started showing up for those using my site. The site is hosted on a server with a 32 core CPU and 64 GB of RAM. The site ...
Lee's user avatar
  • 650
1 vote
0 answers
47 views

How to redirect wildcard and non-wildcard differently?

My customer had a single WP site at example.com. This was changed so that on that address is only be a static page, a landing page, with an election to choose between two WP sites which locate at ...
Juha Metsäkallas's user avatar
1 vote
0 answers
128 views

Connecting to MySQL database hosted on CPanel

I have followed all of the usual steps in setting up a pipeline but cannot seem to get the database itself to connect. I am confident in the correct database name, username passowrd etc but am ...
Anton Gomes's user avatar
1 vote
1 answer
166 views

Cpanel email addresses failure connected to Google Domains

I have a domain name with Google Domains and I'm using cPanel. When I create an email address in cpanel and send an email to that address, it's saying it doesn't exist. Somehow, it's connected to ...
Fully Loaded's user avatar
1 vote
0 answers
48 views

How to setup cPanels Global Email Filters to filter multiple rules for one e-mail address?

I'm using cPanel 106.0 (build 11) on a Linux server with x86_64 architecture, Apache 2.4.54 and PHP 8.1.13. I'm using the Global Email Filters feature to filter e-mails. I want to create a filter that ...
David's user avatar
  • 143
1 vote
0 answers
45 views

View subdomain on cpanel without domain

I've a cPanel/WHM with some clients. On cPanel, with an domain you just need create subdomain (mySub.myDomain.example) and go on that for view website. But, how I can do that for clients without ...
Originers Mc's user avatar
1 vote
0 answers
88 views

Unable able to edit registered application in Application Manager in cpanel

I'm registering a node.js application. I'm able to initially register it, but when I go to add an env for instance, and click deploy, I get this error. I'm not even sure where to start. I've been ...
rubixibuc's user avatar
  • 111
1 vote
0 answers
76 views

Will deleting a cron job in CPANEL stop a running job?

I have a cron job in our CPANEL hosting. This is a laravel artisan command "queue:work". Now my problem is, the new code update is not reflecting unless I restart the command. I thought of ...
jreloz's user avatar
  • 111
1 vote
0 answers
71 views

How to assign a db user to multiple databases at once from cPanel?

Inside cPanel, I can create a database and I can assign a specific db user to a specific database. But what if I have like 100 databases. How can I assign the same user to all of the databases created ...
Bryan Veloso's user avatar
1 vote
0 answers
281 views

#1044 - Access denied for user 'cpses001'@'localhost' to database 'test_db'

I have purchase i hosting with cpanel in godaddy and I am migrating a WordPress site, but the problem when I am trying to import database it gave me this error #1044 - Access denied for user 'cpses001'...
anie's user avatar
  • 111
1 vote
0 answers
145 views

cPanel route traffic through VPN tunnel allowing me to route IPs

I would like to be able to route an IP I have from another virtual machine to my main cPanel server to be used. cPanel server IP is 198.51.100.1 and the other machine has 203.0.113.1 and 203.0.113.2 ...
Toodarday's user avatar
  • 123
1 vote
0 answers
41 views

How do you know which plugin is consuming CPU?

My Wordpress site is going down from time to time, I see in the server log that wp-load is requested a lot, I blocked external requests to this file. But I still get 5xx error once a day, I have a lot ...
boji montana's user avatar
1 vote
0 answers
130 views

Why does CPanel show I/O faults when the site has low utilization?

I'm on a shared host and according to stats I'm not close to the limits, yet the resource usage stats show I/O faults: Why are those fault lines there when the usage is well below the red limit?
Tom's user avatar
  • 498
1 vote
0 answers
42 views

Can I use cPanel's redirect feature to redirect the home page and a deep page to another domain?

I want to redirect my main homepage to redirect (e.g. example.com) to a separate website but also redirect other subpages (e.g. example.com/contact) to a separate website as well. But when I redirect ...
ekv_56's user avatar
  • 11
1 vote
0 answers
230 views

Disabling hotlinking images hinders Facebook from showing images

I disabled hotlinking via CPanel, and added my own website, plus my CDN, www.facebook.com, facebook.com to the exceptions list for both https and http protocols. However, when I use the Facebook ...
Trebor's user avatar
  • 3,270
1 vote
0 answers
1k views

Not allowed to git push to cPanel account

I've seen similar questions on SE, but the solutions haven't worked for me, which I'll get to later. I have SSH access to my cPanel account and can log in via SSH fine. I made a new repo via cPanel, ...
npbm's user avatar
  • 33
1 vote
0 answers
23 views

cPanel email not working

I have a domain registered with Dynadot, and hosting on GoDaddy. I'm using cloudflare as a CDN and I've added CNAME records for 'mail' and 'email' but emails aren't coming through to the addresses on ...
AJT's user avatar
  • 121
1 vote
0 answers
17 views

DNS MX Entry Problem - Wrong Mailserver is used

There is a clients domain, let's name it www.client-xyz.example, which was hosted with a web space package on a web host. I created a new homepage which is located on my server and I pointed the A-...
jDoe's user avatar
  • 21
1 vote
0 answers
445 views

ERROR: Zend_Controller_Exception from Plesk cpanel after upgrading a server

After upgrading the server I used to get this type of error from Plesk cpanel Type: Zend_Controller_Exception Message: Permission denied.#0 /opt/psa/admin/plib/vendor/plesk/zendframework/...
Nɪsʜᴀɴᴛʜ ॐ's user avatar
1 vote
0 answers
26 views

Does cPanel pass along security updates from installed software (Mediawiki, WordPress, etc) in a timely manner?

I have an account with a bare-bones cPanel based web-host and I'd like to run a CMS from this account. (MediaWiki or WordPress. I've not decided yet. I hope that doesn't matter for this question.) ...
billpg's user avatar
  • 323
1 vote
0 answers
721 views

Rsync from Cpanel to Synology

I'm trying to add a Rsync destination for backup in whm, but I keep getting this error when validating Error:Validation for transport “NAS2” failed: Can't ssh to [the Ip Address]: unable to ...
Mariam Ghalleb's user avatar
1 vote
0 answers
20 views

Fixing internal email function with WHM on a dedicated server

I have a server by the name svr1.domain.com which runs on a CentOS with WHM. I have configured its email service to pass through a relay while discarding any email generating through the server name (...
AzkerM's user avatar
  • 111
1 vote
0 answers
1k views

Let's Encrypt validation under cPanel getting a 404 error after www redirect

I'm having some problems getting the SSL via Let's Encrypt working on my site. I installed the certificate via a one-click installer in my cpanel. It works on my cPanel, but on the actual site it ...
Troy Buerge's user avatar
1 vote
0 answers
561 views

Why does CPanel keep prompting me for credentials

When I login directly to CPanel, I login successfully and can see various parts of CPanel (text only, no images), but the system keeps prompting me to login again. When I login via WHM, everything ...
Scott C Wilson's user avatar
1 vote
0 answers
61 views

Restricted access to specific commands from the server side

When accessed through SSH from PuTTY terminal, certain types of commands are restricted only in cPanel. Why is that happening? login as: nishanth Authenticating with public key "imported-openssh-key" ...
Nɪsʜᴀɴᴛʜ ॐ's user avatar
1 vote
0 answers
130 views

Alternative ways to clear the tmp files & backup's from cPanel

If we are running out of disk space, inorder to free up the disk space. Access to cPanel through browser is restricted. Durning shifts, system admin will not be available. So I executed certain ...
Nɪsʜᴀɴᴛʜ ॐ's user avatar
1 vote
0 answers
320 views

What command will restart Apache from a PuTTY terminal to manage a cPanel server?

Once when we logged on to the server via putty terminal with authorised SSH credentials What is the command given to the putty terminal for restarting the Apache server after loading some extensions? ...
Nɪsʜᴀɴᴛʜ ॐ's user avatar
1 vote
0 answers
76 views

After installing SSL through cpanel in shared hosting I get warnings and errors with subdomains and SMTP without SSL or TLS

I manage my wordpress site that is hosted in a shared hosting plan, but I am not a web developer. A couple of days ago, I purchased an SSL and migrated from http to https with the help of a wordpress ...
odorf's user avatar
  • 27
1 vote
0 answers
208 views

Copying over sites/folders from one cpanel to another on a same server

I am in a VPS enviroment where I have migrated my sites from a shared hosting company to a new VPS hosting. I now have 2 cpanels in WHM. One is the one I created in WHM that cantains no files/...
Tom S.'s user avatar
  • 11