Questions tagged [cpanel]

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1answer
16 views

CPanel Rearrange account can't find home2

I want to move an account using WHM/CPanel from the /home folder to /home2 folder, but the tool does not find the /home2, it says: "The user is already installed on the only usable partition on ...
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1answer
43 views

Hosting provider's cPanel expired and we can't upload or download files

My client's hosting provider's cPanel licence has either expired or number of users have exceeded limit. Now although my client has valid login credentials, he is unable to actually access the panel ...
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0answers
22 views

Running express server on cPanel

I'm trying to run an express server on cPanel. For this, I'm using the facility of the "Setup Nodejs App" that cPanel provides. But after running my script from cPanel loading doesn't stop and it ...
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0answers
19 views

Can I use cPanel's redirect feature to redirect the home page and a deep page to another domain?

I want to redirect my main homepage to redirect (e.g. example.com) to a separate website but also redirect other subpages (e.g. example.com/contact) to a separate website as well. But when I redirect ...
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1answer
44 views

How does cPanel's addon domain work?

So, I am new to the world of cPanel. How does cPanel's addon domain feature work? Does it utilise Apache Web server's VirtualHost feature? Or does it do something else?
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12 views

How to change where the abuse email's get sent? [closed]

I have a domain called example.com which is registered with namecheap. example.com is hosted on a VPS with the hosting company XYZ (make up company) with WHM and cPanel Nameservers are being dealt ...
2
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1answer
53 views

Unable to download large zipped file of cPanel full backup (Chrome download restarts download )

I'm trying to download a full backup in the format of .tar.gz after using the cPanel Backup Wizard to backup my entire Home directory in File Manager. The size of the file is 31.62 GB. I'm ...
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0answers
36 views

why I can't login to cPanel, shows error Maximum Users Exceeded?

When I try to login to cPanel, it shows an error Maximum Users Exceeded. please see the error message below. I didn't do any changes to server. this appears very suddenly. how can I fix this? I ...
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19 views

Difficult problem with emails I send going to recipients' spam after domain+hosting change

I have been having an issue with emails I send for work (all to external domains) being entirely blocked or going to spam, for many different recipients at various companies, ever since I switched my ...
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25 views

No private key when installing SSL certificates from GoDaddy via cPanel

I am having troubles with installing ssl certificate. The ssl was created on GoDaddy without using crt created by hosting cpanel. Now I have file in formats of crt, pem, p7b. When I upload the crt ...
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12 views

What commands does cpanel run on the remote server when you do an rsync backup?

cpanel has an "rsync backup" function which allows you to point backups to a remote Linux system using rsync, over SSH. However, some ssh backup hosts (notably, rsync.net), have restricted ...
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2answers
2k views

404 when accessing website from IP address on VPS

I bought a new VPS from Softlayer and I'm having some issues configuring it. I haven't pointed the name servers to it yet. The problem I'm having is, through WHM, I added a new account and it was ...
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2answers
24 views

Wordpress files will not show up in ftp client

I am new to FTP transferring. I have logged into my FTP account using FileZilla I was supposed to have access to the files from my WordPress site (according to CPanel), instead, I am just getting a ...
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1answer
127 views

update virtual host's SSL cert after cpanel has expired

I had setup the server, virtual hosts via cpanel. I didnt renew my cpanel subscription because I no longer needed it. Now my SSL certificate has expired. I have SSH access to the server. How do I ...
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3answers
4k views

Pointing subdomain to another server (Godaddy + CPanel)

I've researched and tried a lot of solutions online, but none seems to solve my problem, it seems something is missing. I have domain registered at Godaddy, let's call it domain "X" I have 2 servers ...
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0answers
18 views

Disabling hotlinking images hinders Facebook from showing images

I disabled hotlinking via CPanel, and added my own website, plus my CDN, www.facebook.com, facebook.com to the exceptions list for both https and http protocols. However, when I use the Facebook ...
2
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1answer
17 views

How do we make swap the demo page to main landing page?

Hi I currently have a demo page on my cpanel and I would like to make it the main landing page. How do I proceed; for instance to change it from website.com/demo -> website.com
3
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1answer
854 views

with PHP: How to restrict access from one Addon domain to another?

With some hostings (000webhost, ovh, active24 and several other hosting, which DOESNT USE cPanel), when you add a new domain, an entirely separate public_html is created and a separate FTP login. But ...
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1answer
937 views

How do you create a subdomain on Hostgator?

I want to create a subdomain in Hostgator and to do it I go in cpanel to subdomains and give the name I want and leave the root directory to default value but when its created its only available ...
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2answers
16k views

Should the “admin-ajax.php ” file in my WordPress site be allow or disallowed in robots.txt?

My WordPress site in cPanel is serving the admin-ajax.php file which is wasting CPU resources. How can I solve this problem? Should I use this in my robots.txt file or not? User-agent: * Disallow: /...
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0answers
26 views

What commands does WHM/Cpanel run over SSH when you do an rsync backup?

I have an account at rsync.net and am trying to point WHM "rsync" backups to it. Obviously "rsync.net" has rsync installed, and they also have a small list of common UNIX commands in their ...
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6 views

How to terminate Cpanel account from the list of Cpanel Accounts in WHM

We have some 30 Cpanel accounts in our server. I can browse the CPanel accounts by WHM >> Home >> Account Information >> List Account Some of them are in no longer use and some of them are ...
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1answer
31 views

Delete Email section for users accounts - Cpanel

I want to disactivate the E-mail section for users profiles in the CPanel, how can I do that? I have tried to disable features from the Feature manager but I couldn't delete all the section UPDATE: ...
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0answers
397 views

Not allowed to git push to cPanel account

I've seen similar questions on SE, but the solutions haven't worked for me, which I'll get to later. I have SSH access to my cPanel account and can log in via SSH fine. I made a new repo via cPanel, ...
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1answer
65 views

How to stop cPanel messing with .htaccess and causing unexpected redirect

So I have many domains on one cPanel account, say filmstore.net, bookstore.com and sandwiches.org (the main domain). So I want to redirect anything.sandwiches.org to sandwiches.org, so I have the ...
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1answer
35 views

How to prevent “Links from an external page” Showing links from specific domain?

I use inmotion hosting as my ISP. When I login to my CPANEL and open Awstats, I started seeing recently (about few month ago), the listing under links from external page filling up with all spam sites,...
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1answer
24 views

Separate web hosting and mail server (CPanel)

Currently I am having problems with Email service on the same host as my website, so I want to move whole email server to another linux DigitalOcean server but keep the domain name? My current ...
3
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2answers
1k views

How to transfer an SSL certificate from one cPanel account to another? Do I need to transfer it? I have WHM with the new account

I've moved a site to a new hosting account, and need to get SSL working again. On the old hosting account, as I understand it, the hosting provider just issued free Let's Encrypt certificates and ...
3
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1answer
51 views

Website backup file size differs on server vs when downloaded via FTP

When I backup my files using Filezilla, as soon as a file is downloaded, it has different file size with the original file size on the server. I am not sure if it is normal or a kind of virus or ...
3
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1answer
43 views

SEO consequences of CPanel adding separate domain as subdomain?

I've purchased a shared hosting. It has domain1.example as the main domain. Whenever I add another domain to this hosting say domain2.example. The CPanel system does create the record for domain2....
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1answer
96 views

Running “composer install” from .cpanel.yml

I have a VPS with cPanel installed. I'm trying to run the "composer install" command from .cpanel.yml but can't get it to work. Composer is installed on the server and called via /usr/local/bin/...
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1answer
44 views

How to map many old URLs to a new host with a redirect under Apache cPanel?

I moved some of the content on my website to an external site. However, a lot of places on the Internet still link to the missing pages, resulting in 404 messages. What is the best method of ...
1
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1answer
86 views

cPanel powered site is not accessible via IP address by my reverse proxy (it gives a 404 error)

I'm paying for a hosting service which uses cPanel, and a domain name. Originally, my domain name pointed straight to the hosting service (as is the default). A new layer I'm adding is a reverse ...
2
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1answer
57 views

Office365 subdomain on Cpanel

My domain is managed by Office365 - I want a sub-domain to point towards another hosting package I pay for so that I can setup a Wordpress site. I have access to create A and CNAME records, however, ...
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0answers
17 views

CPanel - replace all references in user account of domainA with domainB

Trying to solve an easy case for when a user's domain name expired (and got stolen by squatter wanting a ransom!), for a global replacement of any text in that user's cpanel folder of the old expired ...
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0answers
13 views

Cron job error in cPanel

I have a VPS server w/ preinstalled cPanel & WHM. I was trying to create a crob job but I got an error immediately after I clicked the "Add New Cron Job" button. Error /bin/bash: line 2: ...
2
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1answer
271 views

Is it a security issue when PHP runs as root in a shared hosting environment?

When one has an account on a shared server host running cPanel, the account runs in a jailed environment where access to files is restricted to /home/myaccount/ and its subdirectories. However PHP ...
2
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0answers
87 views

“Entry Processes” constantly maxed and crashing my sites

I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating. It's a shared host with 35/35 entry processes constantly maxed. This started ...
2
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1answer
45 views

How can I stop a user from deleting emails? - Emails hosted on cPanel

Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel? I have already created another mailbox that will auto-forward incoming emails - but I would like ...
2
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2answers
1k views

Point naked URL to www in cPanel

Simply I am trying to do this: When a person types myurl.com it will convert into www.myurl.com and when person types www.myurl.com it stays www.myurl.com (mainly I want to do this for search engine ...
1
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1answer
56 views

Links from an external page (other web sites except search engines)

While checking metrics in cPanel like visitors, Awstats, and Webalizer, I find tons of Links from an external page (other web sites except search engines). Questions is, are they links countable in ...
2
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1answer
22 views

cPanel on new host doesn't have cpanel.example.com and webmail.example.com like the old host did

Previously I had a cPanel shared hosting plan where I could login to cPanel admin area using cpanel.example.com and also colud login to my webmail using webmail.example.com. But recently, I have ...
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2answers
165 views

www to non-www 301 redirect doesn't work

I am redirecting 301 in cpanel www to non-www (naked domain) and the code Cpanel redirect generates doesn't do anything when www to non-www is set. Server Type: (Litespeed Server, domain has "Let's ...
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0answers
24 views

New Email with my own domain - cPanel - Can send but cannot receive any email

I'm using cPanel to create a new address for a specific domain. Using cPanel I've created the following email (it's just an example): demo@domain.com After that I just try some tests and now I can ...
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1answer
36 views

Unusual Web Traffic Submitting Extremely Long URLs

thanks in advance for the help. This isn't my usual job, but our website admin/full stack developer is on leave and my boss has asked me to look into it. Recently we've had a huge spike (talking tens ...
2
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3answers
118 views

Benefits of sharing one IP, or preferably assigning a new IP

I bought a new VPS using WHM optimised and it's just one domain, one IP. Are there benefits of many domains sharing the same IP (remembering the IP is for the root) or are there any disadvantages to ...
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2answers
77 views

How to get document root set to user's public_html under LAMP cPanel?

I just opened a new VPS hosting account, with a hosting company I haven't used before, and I can't get the server to pick up the public_html directory in my user account's home directory. The server ...
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0answers
8 views

How can I configure email to work correctly with punycode domain?

I have a punycoded domain with a cpanel linux hosting. The domain is coded correctly for visits to the site. However, the email address is display punycode. Example: "contacto@xn--casamazuntea-khb....
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1answer
1k views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
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0answers
442 views

Automatic deploy with cpanel Git™ Version Control not working

I am trying to automatically deploy code to a shared hosting account, using the Git™ Version Control feature of CPANEL. I can see from the history of the remote repository, that my code does reach ...

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