So I have a WHM that was configured to have the following NS.
ns1.domain-old.com
ns2.domain-old.com
However the domain-old.com
domain got expired and is already in the open market. Therefore I asked the WHM support to change my nameserver to my new domain called domain-new.com
that I purchased on Godaddy. The support told be that they are already changed the NS to ns1.domain-new.com
and ns2.domain-new.com
. Unfortunately, when I tried to change the NS on Godaddy I keep getting this message.
Nameserver Actions
ns1.domain-new.com
Unavailable
ns2.domain-new.com
Unavailable
The data provided cannot be used, please correct it and resubmit your request.
Oh and the domain-new.com Cpanel is on WHM too.
Update 1:
Alright, the reason I am creating ns1 and ns2 is we are a hosting reseller for our web development client. The previous NS got expired and already in the open market. Since we have our company domain hosted as well in our Cpanel I asked our hosting provider to change the old NS's to a new NS using our company domain. However, I haven't done any setup aside from what our hosting provider did in WHM which is they just changed the NS to the domain I provided.
Currently (for domain-new.com) in my Godaddy I am using the NS's of Cloudflare. Which also adds additional complexity and confusion to me on how to achieve what we need.
Update 2:
To give a full picture of my setup and what I wanted to achieve.
In WHM I have.
- domain-client-1.com
- domain-client-2.com
- domain-client-3.com
- domain-client-4.com
- domain-client-5.com
- domain-new.com (our company address)
Now these domains below are registered to different domain provider.
- domain-client-1.com
- domain-client-2.com
- domain-client-3.com
- domain-client-4.com
- domain-client-5.com
And right now the above 5 domains are all down since all of them are using ns1.domain-old.com
and ns2.domain-old.com
.
The problem is what should be the solution to this problem since the domain-old.com
is already in the open market and I don't want to require it again.
So the solution I came through is to change the nameservers configured in our WHM. Unfortunately, changing nameservers in WHM seems not enough and requires additional steps which is I am not sure at this moment.
As mentioned in Update 2
domain-new.com
is using Cloudflare nameservers.
Now back to the question, how can I make the 5 domains mentioned above to run again? They require nameservers which currently the ns1.domain-new.com
and ns2.domain-new.com
are both not working.
ns1.domain-new.com
). If that's the case, create them and then add them as custom nameservers. – dan♦ Aug 26 '16 at 5:00