I am setting up mailgun.com to use with my website.

But when I add dns record with type txt name www.example.com and value v=spf1 include:mailgun.org ~all as suggested in mailgun setup:

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I get the error that specified cname record already exists in the zone

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Here are my dns records configuration right now:

enter image description here What do I do?

1 Answer 1


Your SPF records should be on the root domain, not the www subdomain. So set the TXT record on example.com instead of www.example.com and that should give you what you need.

From your screenshots it looks like you're trying to set up the www subdomain in Mailgun, which probably isn't what you want. Change to just the root domain there, otherwise you may be sending [email protected] emails.

  • 1)okay i did it and dns record is saved now but hostname example.com changed to @ automatically - is it ok? Feb 25, 2016 at 10:21
  • 1
    Lots of DNS providers will show an @ in place of a subdomain, so you know it points to the root domain. Feb 25, 2016 at 10:22
  • 2)Change to just the root domain there - do you mean that I should delete www.example.com from mailgun domains and add example.com and follow given instructions? Feb 25, 2016 at 10:22
  • 1
    Unless they let you edit the domain inline, that may be the way to do it. Feb 25, 2016 at 10:23

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