I own my domain (say, mydomain.com) and administer it through my hosting provider. A couple of days ago, I started receiving mail from Google Apps addressed to [email protected]. There's no such email address set up on my domain, and I guess all badly addressed emails to my domain get sent to my admin email address.

The emails (from [email protected]) all say things like:

"NotMyName, don't forget to add billing information for Google Apps.... Your setup is almost complete - just one step remains."

Needless to say, I have not set up Google Apps on my domain. I'm concerned that someone has breached my account.

The support links in the Google email all ask me to login with my Google Apps account (which I obviously don't have). The alternative is to phone them, but that would incur overseas charges since I don't live in the US.

Should I be concerned? What should my next steps be? How can I access Google Apps support to let them know about this fake spammy attempt to get a Google Apps account on my domain?

  • Is jyotioffsetjsm01 the actual email address?
    – MrWhite
    Commented Jan 25, 2016 at 14:25
  • 2
    There's nothing in any of the emails that says "if you didn't request this, click here?" Anyone can create an unverified Google Apps account for you... but Google won't make it "live" until you verify it (or, in this case, anti-verify it)
    – user3919
    Commented Jan 25, 2016 at 17:58
  • @w3dk yes, that's the email address the Google email was addressed to, minus the domain. That email addy doesn't exist on my domain, though. Commented Jan 27, 2016 at 14:29
  • @barrycarter, nope, nothing on the email says that. Commented Jan 27, 2016 at 14:29

1 Answer 1


Reset the account password

Since you are the owner of the e-mail account you can always try to reset the password for that Google Apps account.

Support center pages

There are many pages on Google's support center that deals with this kind of stuff:

  • This was very helpful. I'll come back and mark as accepted once I'm successful. Commented Jan 27, 2016 at 17:29
  • 1
    Literally minutes after contacting support, they called me and said someone probably signed up by mistake and that the domain was not verified, so I wasn't in any danger. Commented Jan 27, 2016 at 18:18

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