I am having the discussion at work about whether or not to turn off our Google Business listing and G+ page because of the business reviews and star rating that appears on Google search results pages. Lets say that our reviews are not so favorable and we are sitting at a 1.9 star rating with about 30 reviews.
Of course in my industry the reviews only come when someone feels like complaining. Our service is pretty transparent and good reviews are hard to come by.
In any case, we have found that similar businesses around the country do not have a Google business listing page, nor a G+ page and that Wikipedia is what is displayed on the right hand side of the page where our business listing and ratings are shown.
I am against taking down our G+ and business listing page due to overall SEO implications. They are hoping that if we do this, and create a Wikipedia page, that it will replace our listings and ratings page.
I think it could kill our organic listings.
Anyone have any insight into this one way or another?