I moved my website to a new domain and did all the necessary steps in Google Webmaster.

Now, months later, I'm trying to set the preferred domain to non-www and cannot because it says 'This site is undergoing a move'.

Could it still be in process? Should I 'Withdraw' and submit again or somehow contact Google?

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    Is this issue still unresolved? Could you give a timescale for the google change of address in Webmaster Tools approximately? – Sharline Sivanathan Apr 24 '16 at 14:07

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