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My Website Works when you go to it, however Google Adwords is telling me that my site is redirecting/ not showing up properly to their bots.

When you put the site into a website checker like GT Metrix or Domain Tuno (won't let me post another link) they both show the default parallels plesk page.

My plesk server currently hosts 300+ websites. And the IP address for them or the A record is the same across them all. However, if you go to the domain IP you'll get the same plesk default page. Yet if you type in the domain you get the correct website.

On my other server when I input websites to those site checkers it pulls them up just fine.

And the default parallels plesk page index.html was deleted from the root, so that's not the issue. The only index on my sites is the index.php which is the correct page.

I could set one default domain to the IP address on my server and I think that would resolve it, but that only fixes the problem for one site and not the rest when being looked up by these google adword bots or website bots that check to see if your site is functioning correctly. I'm completely stumped and don't know what to do.

  • Something a bit weird... some website tools return the default plesk page and some retrieve the correct site!? Varying the User-Agent doesn't seem to affect it. Is there something detecting the IP addresses and conditionally doing something with that? DNS could be a problem, but OpenDNS cache check returns all OK? – MrWhite Aug 14 '15 at 19:09
  • In your question you linked your website without the www. can you confirm that you are providing Google Adwords with the www.example.com and not non-www (since your site is redirecting), and you should not be linking to your site using the non-www version because the header response will be different which causes issues or they just reject it completely. – Simon Hayter Aug 14 '15 at 19:51
  • In Plesk I have it set to use either. So you can go to either address and it works. However, no matter which you go to it seems to populate the www. into the bar. I only host this site for a customer who had a 3rd party design the site so the adwords / analytics is on them. However, even when I check this against other sites I've put online I get the same issues. And when I check it against sites I have on a non dedicated server with 1and1 it works then. See why I might be confused? @SimonHayter – Sam Aug 17 '15 at 17:32
  • OpenDNS returns the same IP for this site and no other issues. I've checked other sites I have and I get the same response. So I'm not sure it's a DNS error. @w3d – Sam Aug 17 '15 at 17:36

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