I'm not 100% sure if this will be the best StackExchange community to ask this question and I apologize if it is not.

I am trying to configure my GoDaddy Main Account Domain Name but when I try to change it to my Main Domain Name it comes with this errors:

Unable to update domain, franciscocalisto.me is already in use on server

As you can see in the next image:

enter image description here

What can I do?

  • 1
    Have you tried calling GoDaddy?? Their tech support is fairly good. Sometimes, not all of the people who answer the phone understand the problem, most will, however they can get a supervisor or ask one of the expert techs there. They have always been able to handle issues that I have had which were never simple ones. – closetnoc Aug 5 '15 at 14:42
  • Not yet but I will do so, as soon as I have time for, right now I have other priorities, but thanks. – Francisco Maria Calisto Aug 5 '15 at 15:04
  • You may find that if you aren't the original owner of the domain, it was hosted previously at godaddy and is still in their system. As @closetnoc suggested, contact them. – Steve Aug 5 '15 at 22:34
  • I am the original owner and it is hosted in goddady since the begging. – Francisco Maria Calisto Aug 5 '15 at 23:08
  • Do you by chance have two accounts with godaddy? one for the main domain name and one for the current domain? – Mike -- No longer here Aug 6 '15 at 3:26

So I called GoDaddy and in the beggining we try again the first solution:

Change your account's primary domain: mydomain

What they said is that when a domain is already in used, even by the same host, you can't change the account primary domain.

However we have a solution. You just need to remove the domain name from your host and add it again.

That way I suggest:

1) BackUp all of your files;

2) Remove the domain and sub-domains of that domain to the host;

3) Add again the domain to the new account primary domain;

enter image description here

I hope this will help more then me.

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