I've been having trouble with my
Demographics reports in my Google Analytics account that I administer. After I log in, I expand the
Audience tab, then
Demographics, and then select
Age. There is a note that says:
Some data in this report may have been removed when a threshold was applied. Learn more
learn more informs me about the data threshold that is applied in order to prevent showing personally identifiable information. I am aware of the threshold and it hadn't been a problem in the past as the number of users on my site are well beyond that threshold. When I expand the date range for a year instead of the default month, I see that I was collecting demographic data earlier, but for some reason it all stopped on November 10, 2014; it dropped to zero. I did not change anything with the analytics tracking code around that time.
To complicate the situation, I recently noticed a notification in the top right that says my
Advertising Features setting is turned off. The problem is... it's not. I have clicked the link that says
check again and waited a day, but I am still receiving the notification. Any ideas why Google is ignoring this setting and not collecting data?