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I changed the DNS server for my ".it" domain name which is managed by OVH. Now the DNS change operation is on hold with a waiting registry domain creation ack message. What does this message mean?

enter image description here

My /var/lib/bind/sp1n.it.hosts on the BIND server is :

$ttl 10m
@   IN  SOA 81-7-10-17.blue.kundencontroller.de. franck\.dernoncourt.gmail.com. (
            1220449000
            3h
            3m
            2w
            3h )
@   IN  NS  81-7-10-17.blue.kundencontroller.de.
@   IN  NS  puck.nether.net.
@   IN  A   81.7.10.17

mail    IN  A   81.7.10.17
www IN  A   81.7.10.17
*   IN  A   81.7.10.17

Here is the current WHOIS record for my domain: it points to the former DNS server.

I have other domain names on the same DNS server, they all work OK but none is a .it domain like this one.

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13
  • Contact OVH tech support. They should be able to help you.
    – closetnoc
    Jan 22, 2015 at 0:46
  • Does this help? forum.ovh.it/showthread.php?5577-Problema-Dns-dominio-it and forum.ovh.it/… It looks like this is a forum that tech support watches and answers questions on: forum.ovh.it It seems that this happens partly because the .it registrar has some restrictions. It appears that all of the right pieces of information have to line up just right or it will fail.
    – closetnoc
    Jan 22, 2015 at 1:07
  • BTW- I just put “waiting registry domain creation ack” into Google and there seems to be several pages on this.
    – closetnoc
    Jan 22, 2015 at 1:10
  • @closetnoc Thanks for the links. I'll look into them. I don't use OVH forum anymore as they close my forum account (and removed all my posts) because I was complaining about (other) issues. OVH is one of the the largest website hosting service in Europe so it might help other users :) I did contact OVH, I'll follow-up here if they give an interesting information. I might have simply mess up my BIND configuration somewhere but usually it's quite straightforward to set up and I'm puzzled by the error message.
    – Franck Dernoncourt
    Jan 22, 2015 at 1:55
  • Perhaps some info on what you are trying to change from and change to in your question. You can use example.com and 10.0.0.10 if that helps. That might clear things up.
    – closetnoc
    Jan 22, 2015 at 2:01

1 Answer 1

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The issue was that the secondary DNS server puck.nether.net was pointing to the old server's IP (at the time of the server migration https://puck.nether.net/dns/ was unavailable and apparently I forgot about it afterward):

enter image description here

For what reason I did receive a warning from puck.nether.net after I contacted OVH about the issue, but I had not received any before.

---------- Forwarded message ----------
From: FreeDNS Admin
Date: Sun, Jan 25, 2015 at 9:30 PM
Subject: sp1n.it transfer from 81.7.14.247
To: Franck Dernoncourt

Error was: connection failed

We have been unable to transfer sp1n.it from 81.7.14.247 for more than 7 days. We have marked the domain for removal from our secondary dns database. If you have fixed this condition, please reactive the domain by logging in to our maintence page at

http://puck.nether.net/dns/

Thanks,
FreeDNS team

Your Maintainer ID: XXXXXXX

Learning outcome of the story: if the DNS change operation is on hold with a waiting registry domain creation ack message error message, it might mean that one of the DNS servers is pointing to the wrong BIND server IP. (meaningful error messages FTW!)

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