I have a social media website that uses AWS extensively.
Through the site we stream video stored in S3, and this video is delivered through CloudFront.
I have a Client who is one of our biggest users who wants our content to come from a Static IP Address.
Apparently he has a Firewall, and it can only be configured for IP Addresses, not Domain Names.
Unfortunately none of our video content is coming through a Static IP Address. The Domain is the same, but the IP is not.
I have suggested using a Proxy, but apparently this wont work (Ive not been given any explanation as to why it wont work).
This whole situation confuses me, as I can clearly remember configuring my cheap Internet Router at home from 20 years ago to block or unblock both IP Addresses and Domain Names. Every single piece of Firewall Software I have ever used has had the ability to block or unblock both IP Addresses and Domain Names.
The Client I speak to is very friendly, but he is liaising between me and a "Network Engineer" who works at his business.
This Network Engineer just seems to be saying no, without any explanation to myself or the Client, to every suggestion I make. Apparently it is "impossible" to configure the business Firewall to block or unblock Domain Names. A Proxy "just wont work". He is adamant that we must provide him with a Static IP Address.
The Network Engineer also suggested at one point that we are "the only website on the Internet using a dynamic IP Address". I had to explain to my Client that this just isn't true.
I am not networking expert, but I am fairly sure what we are trying to achieve here can be done without a Static IP Address, but I dont know how to proceed when this Network Engineer blocks me at every turn.
This Client is one of our biggest users and I dont want to lose him, but I fear this may be the case if I dont find a solution that his Network Engineer can accept.
Can anyone suggest a course of action for me?
Sorry if this is the wrong place to ask this question. I am just getting quite desperate and want to find a positive resolution to this situation before it gets out of hand. If this is the wrong place, suggestions as to where else I could ask this question would be greatly appreciated.