I'm having trouble setting up a domain to be fully hosted under a specific FTP user.

When I go to Manage Domain -> Edit and under Fully Hosted, I only see the option to create a new user under User, Files and Paths. I want to set up the fully hosted domain on an already existing FTP user but I do not see that option. Does anyone know how I can do this?


Here are the steps from my account:

  1. Log into https://panel.dreamhost.com/
  2. Click "Manage domains"
  3. Click on the "Edit" button next to the domain
  4. Use the "Run this domain under the user" option to set the FTP account

dreamhost run this domain under the user

  • Would you know why I am unable to see any users in the dropdown? Currently I see only Create a New User – Farzad A Nov 13 '14 at 17:38
  • Are there users in that drop down menu for your other domains? – Stephen Ostermiller Nov 13 '14 at 17:40
  • I've check all of my other Fully Hosted domains. They have the user set but all of the drop downs only have Create a New User. I even tried creating a new user to see if it would appear in the dropdown. – Farzad A Nov 13 '14 at 18:09
  • Sounds like a bug at dreamhost then. The dropdown has the appropriate users in it in my account. – Stephen Ostermiller Nov 13 '14 at 18:10
  • @FarzadA are you the logging into the master user account where Dreamhost billing is setup or are you logging into the panel using a delegated user account? – richhallstoke Nov 13 '14 at 23:52

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