I have a client site they host with GoDaddy. Recently, GoDaddy moved them to a different server due to a security issue with another one of the sites hosted on the same server.
Since the move (2 weeks ago), I have had great difficulty connecting to their server via FTP. Initially, the problem was my hosts file, which had been updated in order to test the new server. Once that problem was corrected, I was able to connect and disconnect freely, for about a day.
Since then, I've had intermittent success connecting. Couldn't connect at all yesterday. kept a connection for about an hour today.
The client admins are having no problem with their FTP access. I have no cPanel access, they do. They can't recreate the problem on their end and I can't get it to work more than 3% of the time.
I have checked my credentials dozens of times at this point. I'm using FTP, passive mode. But I have tried both. I've succeeded and failed with the IP and the domain addresses.
I'm out of ideas. This isn't an issue I've had in decades.
If anyone has any ideas of things to try or settings specific to GoDaddy that should be checked, please let me know.