I have a mydomain.com that I recently redirected to my-new-domain.com using the forward option 301 in GoDaddy.
It is working fine when I typed in mydomain.com, but when I typed it with the affixed www.mydomain.com, it won't redirect and just shows "This webpage is not available".
What do I do next? Needed it to work since most of my traffic comes from www.mydomain.com.
By the way, the website is at Blogspot if it's relevant.
forward option 301 in GoDaddy
I assume this is the Forwarding without masking option as detailed on the GoDaddy support page? In which case, they do state part way down that page:
If you want your visitors to be able to go to your domain name with or without the www prefix, you need to forward your domain name to use www.
I have am not too familiar with the GoDaddy option except that we get this question from time to time. It seems this option is somewhat limited. I cannot answer to GoDaddy, but I can offer this.
You can create a blank site with your web host and use .htaccess (assuming Apache) to redirect both mydomain.com and www.mydomain.com to my-new-domain.com.
RewriteCond %{HTTP_HOST} ^mydomain\.com$ [NC,OR]
RewriteCond %{HTTP_HOST} ^www\.mydomain\.com$ [NC]
RewriteRule ^(.*)$ http://my-new-domain.com/$1 [R=301,L]
This is a basic example that should work. You can change my-new-domain.com to www.my-new-domain.com if this is what you prefer. I would recommend creating an index.html as a security measure just in case.
You need to create a cname record for www pointing to your main A record. It looks like the website unavailable may be coming because you are missing a cname for WWW in your godaddy dns records.
I fixed this issue like this.After adding forwarding from old domain to my new domain www.new-domain.com. I added one Subdomain forwarding. For that put 'www' in subdomain name and forward to www.new-domain.com
you need to add your domain to work with the www. you need to add the CNAME where it says name put WWW and where it says value(pointing) put @ . that should do the trick
