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I am attempting to run an experiment that tests an alternate checkout UI. For the experiment, I use the URL of the original checkout and the URL of the alternate checkout as a variation. Google validates the experiment; however, when the experiment is running, a user can never get past the first step of the checkout when the user click the "Next" button (either the original or the alternate). Instead, the user is redirected to the first step again. When I stop the experiment, this does not occur. Why would this be happening?

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  • How is the Data you're capturing for the Customer's info captured, ie are you using Session Cookies etc.?
    – eyoung100
    Commented May 20, 2014 at 16:35
  • On the original, we just pass the data variables via form post. The alternate, we store the data in a session object.
    – RHPT
    Commented May 20, 2014 at 16:55
  • Are you passing the session object and decoding it on the next page?
    – eyoung100
    Commented May 20, 2014 at 17:45
  • The session is stored in the server memory, so yes we are.
    – RHPT
    Commented May 20, 2014 at 20:09

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