I changed my domain's nameservers, but I don't think the change was processed correctly. Can anyone help me understand the result below "AFTER"? In my registrant's control panel, I change the name servers from ns1.secure.net (etc.) to ns1.linode.com (etc.). But, after the changed, it looked like the DNS was pointed nowhere at all.

Is this a normal in-between state during the process of nameserver changeover, or does this mean that the new nameservers were not correctly assigned?


$dig mobtownballroom.com

; <<>> DiG 9.8.3-P1 <<>> mobtownballroom.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19515
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;mobtownballroom.com.    IN A

mobtownballroom.com.    69141   IN  A

mobtownballroom.com.    69141   IN  NS  ns2.secure.net.
mobtownballroom.com.    69141   IN  NS  ns1.secure.net.

ns1.secure.net.  63323  IN  A
ns2.secure.net.  63323  IN  A

;; Query time: 44 msec
;; WHEN: Fri Apr 4 18:19:12 2014
;; MSG SIZE rcvd: 131


$dig mobtownballroom.com

; <<>> DiG 9.2.4 <<>> -t ANY mobtownballroom.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 10778
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;mobtownballroom.com.    IN ANY

com.     900    IN  SOA a.gtld-servers.net. nstld.verisign-grs.com. 1396650155 1800 900 604800 86400

;; Query time: 0 msec
;; WHEN: Fri Apr 4 18:22:57 2014
;; MSG SIZE rcvd: 110

(For the time being, I have changed the nameservers back to ns1.secure.net, so if you run dig yourself now, you'll see "BEFORE".)

More detail about how I got here:

  • A previous developer registered the domain with MelbourneIT.
  • I transferred the registration to active-domain. The DNS settings carried over.
  • Having trouble getting the www subdomain to work with the nameservrs, I tried to point the nameservers to Linode.
  • The site "went down" and, as you can see, the DNS pointed nowhere.

1 Answer 1


It appears that you did not get an answer because the DNS server your client computer is pointed to is not the authority. The require authority flag (if I remember the name right) is likely set and the request not completed because the DNS you queried was not the authority. This can be common if you are pointed to a Bind instance. By default, recursive look-up is not set and/or try a query directly is not set in Bind. I went through this recently, but forgive me if the exact setting names and flag names are not exactly right because I am going off of my memory.

Try: dig @ns1.linode.com mobtownballroom.com any

Alternatively, try: dig +trace mobtownballroom.com any

These should give you an answer. The first one you are querying the authoritative name server directly. If this does not work, the next will do a trace and find the authority.

  • OK, this helps. I'm not sure I have enough access through the dinky "control panel" offered by my domain registrant to follow your advice, but I will see if they can help me given this information. Thanks.
    – Dan Allan
    Apr 5, 2014 at 20:35
  • Dig is available via Linux of course. But it can be available on Windows too. I have not done this. I use Linux. However, here is a link that may help: nil.uniza.sk/windows/windows-7/…
    – closetnoc
    Apr 5, 2014 at 20:39
  • I'm on Linux; dig is fine. I meant the tools to change the "require authority" flag or whatever its proper name is.
    – Dan Allan
    Apr 5, 2014 at 20:44
  • For the two commands I gave, you will not need that. The require authority comes from Dig. The other two are settings in Bind itself.
    – closetnoc
    Apr 5, 2014 at 20:46
  • In fact, while I was thinking about it, I was not suggesting changing any settings. I was just explaining what I found and how to get around it. If you can change the settings, then that would help for the future.
    – closetnoc
    Apr 5, 2014 at 20:50

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