The Mails from Joomla to customer as well as vendor are being marked as "phishing" mails. As per solutions provided in the other posts, I checked the header and it is being marked as "Spf-Fail". What is the solution to this issue?

Many Thanks.

  • 2
    you are not providing much information. Can you post the complete headers of one of those mails? are they also reported as phishing if sent to a hotmail/yahoo account?.
    – PatomaS
    Commented Feb 14, 2014 at 11:37
  • Does the content of your email claim to be that of a bank requesting them to log onto a fake website? That could be why!!
    – Dave
    Commented Feb 17, 2014 at 9:07

2 Answers 2


From Wikipedia:

Sender Policy Framework (SPF) is is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sender IP addresses.

You can probably fix this by changing the sender and perhaps the reply-to email addresses to match the originating domain name.


You need to:

  1. Create the sending e-mail account on your server/host
  2. Set up DomainKeys and SPF on your hosting account
  3. Configure the account as SMTP, with the CORRECT e-mail adress on Joomla Global Configuration (if you need to get replies to another account, use the "reply to" field, but that isn't very good, as sometimes it counts points towards spam detectors).
  4. Compose a legitimate message (i.e. NOT spam)
  5. Have valid e-mails on your list (not bought lists, or collected by any way that doesn't have the explicit permission from the owner to receive e-mail).

Good luck.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.