Well, this question may be very silly and I'm not sure that this is the right place to ask it, so sorry if that's the case. Well, my doubt is as follows: I work with web development and to offer the hosting service as well, I've acquired a hosting resell. My problem is that the email server has default server names: for both POP and SMTP the address is just the domain of the hosting account.
Now, there are some customers that already have their websites hosted and want to purchase my service. In that case, I would greatly prefer to configure those names to match the one from the hosting they're coming from rather than making them change all the configurations they have in place.
For instance, if a customer comes from a hosting that uses "pop.domain" and "smtp.domain" I would like to make his account use those settings.
Now, my reseller account uses Windows environment with Plesk panel. My knowledge of servers is still limited (although I work with programming, I don't deal to much with servers), so I don't really know if that's possible.
Is it possible to configure this? If not possible for each account, is it possible to configure this globally? How can it be done?
Thanks very much in advance!