I'm in kind of a difficult situation here: I have a domain (a .at domain) and transfered it to gandi.net a couple of months ago. Now it's time to renew my domain but when I tried to do the renewal it just said the renewal could not be done online. After that I got an invoice from the nic.at (registry for .at domains) which stated that gandi wouldnt pay any more invoices for my domain. I can't access the domain over the gandi.net website so I cant change any dns/whois information. I can't transfer my domain back to gandi since the mail address in the whois was an @contact.gandi.net which doesnt exist anymore since the domain isn't listed anymore in my gandi account.
I contacted the support of gandi and got no answer what so ever(for over 1 week now). The domain is about to run out + I have to pay the invoice from nic.at if I don't have it transfered within the next couple of weeks.
Now my question is: What do you suggest my next step is towards regaining control over my domain? Did anyone experience simular issues with gandi.net?
Thanks for the help guys, I'm desperate for ideas/suggestions