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Do search engines crawl PDFs and if so are there any rules to follow when making them

When a Sales call comes in, the caller often says something like: 'I searched for 3 days before finding your product and it's exactly what I need!'

That's telling me that I need some SEO work.

We redid our website and streamlined it which removed many of our 'How-To' documents.

Since those PDF documents contain words that people might search for, I was wondering if I could add a 'Complete library' link to the bottom of a page that will load up the entire PDF library.

Would that help my ranking?

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