I am having a site www.example.com which working fine and I have a number of sub-domains which are working fine except one.

When I gave the url subdomain.example.com the address bar showing as below

subdomain.example.com --> www.subdomain.example.com/mysubdomains/devsitename

It added the www and the /mysubdomain/devsitename which is my hosted directory in my server.

Then it came up with the website you were looking for is unavailable.

Has anyone experienced this issue? Do you know how to resolve this?

  • It looks like a redirect? In cPanel, for instance, when you setup subdomains you have the option to setup (or 'manage') a redirection - is this possible?
    – MrWhite
    Commented Sep 4, 2012 at 12:15
  • 1
    Can you give us more information about your server? Are you using cPanel? If not, how do you manage it? Commented Sep 4, 2012 at 13:05

1 Answer 1


It's mostly because your application that you're running is doing this redirection. You can first try to create a test page call hosting.html , then call it from your browser ex: http://subdomain.smarterasp.net/hosting.html and see if browser URL stays that way. If it does, then it's highly likely that it's your application that's doing the redirection.

If you try it and URL becomes http://www.subdomain.smarterasp.net/hosting.html , then it's server side problem and you'll need to ask tech support to fix it.

  • Yes its the application which is did the redirection.
    – Krish
    Commented Oct 10, 2012 at 4:34

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