Several times in the past I've bought a domain through Google Apps, and every year Google automatically renews the domain for $10.

Somehow when I did this today, I ended up additionally being signed up for an annual Google Apps for Business plan at $12/license/yr. I don't need this; I'm only one user.

I'd like to cancel this $12/yr Google Apps plan without cancelling the automatical $10/yr domain renewal. However, there is no "cancel" or "downgrade" link, apparently (according to the help docs) because I have an annual pre-paid account. If I choose not to auto-renew my annual account, it also declines auto-renewal of my domain.

How can I make this domain just like my others -- auto-renewed at $10/yr, with a free Google Apps account in front of it?

  • AFAIK you'd pick the free option (left column) before you begin? I'm not sure where $12/yr comes from, I thought Google Apps for Business starts at $50/user/yr? – MrWhite Sep 3 '12 at 22:57

In fact, I was signed up for the Free edition, but misunderstood the UI. Three things happened that caused me to misunderstand:

  1. Google Apps are transitioning to a new billing system, so my new domain's Google Apps UI looked different from my old domains' UIs. It has a "Billing & Subscriptions" tab. I thought this meant I must have done something different.

  2. Enom raised their registration rate from $10/yr to $12/yr, and the new Billing & Registration tab lists that fee as "$12/license/year" (IMO it should be listed as $12/domain/year)

  3. Google Apps has a typo under the Domain Names tab, which separately lists registration of my domain at $10/yr. They will update this to $12/yr for Enom.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.