7
votes

I'd like to add a "Was this page useful?" part at the end of multiple pages for visitors to rate the page and leave feedback.

I could program this myself, store the data and make the reports that my client wants, but there must be an existing tool that I can incorporate that already does this.

Is there anybody who has had experience in using a tool for the same purpose? And what tool did you use?

  • Do you want people to leave your page to answer the question, or to do it within the page? – paulmorriss Oct 20 '11 at 16:24
  • I'd prefer if they could ask their questions within the page itself, since they would still see the content they are inquiring about. – Luuk Barten Oct 21 '11 at 7:26
7
votes

KISSInsights Qualaroo offers a widget to collect feedback from users about the page they're on. They charge $29/month$99/month.

You could alternatively use one of the many hosted feedback services, such as SurveyMonkey, Zoomerang, UserVoice, or 4Q.

  • Thank you Nick. I'll try to get my client to use KISSInsights. It looks like the exact tool I need for the Job. – Luuk Barten Oct 21 '11 at 7:23
  • @LuukBarten You're welcome! I should have mentioned that KISS lets you summarise responses by page in their reporting area. Quite handy for the use case you describe. – Nick Oct 21 '11 at 8:44
  • I'm getting: The webpage at kissinsights.com might be temporarily down or it may have moved permanently to a new web address. ERR_NAME_RESOLUTION_FAILED. Have they vanished? – Simon East Jun 14 '18 at 0:28
  • Oh it seems they may have morphed into Qualaroo which now starts at $99/month. That seems a bit hefty for a simple 1-2 question feedback form. :-( – Simon East Jun 14 '18 at 0:32
  • @SimonEast Thanks for mentioning this; I'll update the answer. SurveyMonkey is an alternative worth looking into — their plans start at €39/month: surveymonkey.com/curiosity/3-easy-ways-survey-website-visitors – Nick Jun 14 '18 at 7:50

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