I have a domain name setup with LCN but I'm having a problem with the www. part of it on a PC.

On a mac if you type in www.teamworksdesign.com if we direct you to our holding page. However, if you type this in on a PC it goes to a page not found. If you remove the www. it works though.

This is what we have setup in our account:

enter image description here

Does anyone know what's going on?

UPDATE: This is what I have in my web server:

enter image description here


I'm guessing that the pc is caching a previous DNS miss.


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  • It's doing the same on several different computers so don't think it's that. – Rob Jun 10 '11 at 13:29
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    Er wait... a CNAME should alias to a name, not an IP. Get rid of it, it's conflicting with the A record. – Alex Howansky Jun 10 '11 at 13:31
  • Ok CNAME's gone from LCN (the top image in my question), still doesn't work. – Rob Jun 10 '11 at 13:37
  • Ok, now it's probably a caching issue. :) – Alex Howansky Jun 10 '11 at 13:38
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    @Rob: the local PC is not the only one caching. It might very well be that your local network and/or ISP has the name in its cache too. – David Schmitt Jun 10 '11 at 14:16

Is your web server set up to answer both of the domain names? Some browsers tries adding/removing the www-part if it's not working.

Read up on VirtualHosts for apache (if that's what you are using)

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  • I've updated my question with another image. – Rob Jun 10 '11 at 13:29
  • That picture looks more like another DNS config than a web server config? – m__ Jun 10 '11 at 13:33
  • It's the hosting control panel. – Rob Jun 10 '11 at 13:37

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