my domain is with Network Solutions. I also signed up for Email with them. So I should be able to use http://mail.example.com to access the webmail portal through my Browser. If I change the nameservers to point to where my website is being hosted I lose the Webmail access. If I keep the nameservers of my Domain Registrar, my website is not reachable.

Is there a way to use CNAME in the Advance settings to point to my website. Everything I've read so far, it seems that this is more of an alias for a subdomain.

I would try the A Records if I knew the IP Addresses.


1 Answer 1


If you change the nameservers then you need to update the MX record to tell the internet where to deliver mail. An effective way to do this is to set your MX Record to mail.example.com and then create an A Record pointing to the IP address of Network Solutions mail server. Their tech support should be able to tell you that.

Alternatively, if you leave the nameservers, you can update the A Record to tell the internet where your website is. You should be able to get that from your web host.

If you are wanting to use webmail (See TomNewton's comment) you could try webmail.example.com - looking at DNS records should give you an idea

  • It is not so clear that OP asked about Webmail access, but not about email delivery. Anyway, the overall approach is to use external service like dnschecker.org for validation of the A and MX records, IMHO
    – Tom Newton
    Commented Jul 11, 2023 at 9:55
  • 1
    @TomNewton Oh, yeah, I missed that subtlety. I will update my answer.
    – Steve
    Commented Jul 12, 2023 at 22:33

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