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On this website that I'm managing, there is an inexplicable error that is effecting SERPs and rankings. Specifically, this page /botox-nyc/ is showing as indexed in GSC

However, when expanding the view the specific URL is not in the sitemap enter image description here

When going to sitemaps - everything is showing as fully processed & active: enter image description here

And the page is in the sitemap as below: enter image description here

This has caused dramatic drop in rankings & it's not clear how to deal with this issue. Thank you in advance for helping!

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