I can only ask the domain registrar (Cyber) by email or by phone to change the domain's NS values, I don't have direct access to the DNS settings.
I asked Cyber's support to change the NS values of the domain (drszalayeva.hu) to
ns2.nethely.hu, but they said:
Please set the domain name on the new server.
We cannot change the name servers until the domain name is set on the new server.
So, first I've set the NS values on the old webhosting provider from where I'd like to move the site (
ns2238.nameservers.co.uk) from. And now the site (drszalayeva.hu) is up and running properly, and at the new webhosting provider there aren't any errors, but when I run a technical verification, I get the following:
M-GREET -I- [drszalayeva.hu] Domi version 20220219 at 2023-02-13.21:19 M-STAR -I- [drszalayeva.hu] NS parameter not given, getting it from DNS M-PNAM -I- [drszalayeva.hu] NS name: ns8.nameservers.co.uk M-PADD -I- [drszalayeva.hu] NS addr: 220.127.116.11 M-ROK -I- [drszalayeva.hu] SOA parameters comply with RIPE M-NS -I- [drszalayeva.hu] A records for DNS servers: addr of NS ns2.nethely.hu.: 18.104.22.168 addr of NS ns1.nethely.hu.: 22.214.171.124 M-PARI -W- [drszalayeva.hu] NS records inconsistent with parent !!! M-CSOA -I- [drszalayeva.hu] checking SOA (2023021311) at 126.96.36.199 M-SOAN -E- [drszalayeva.hu] No authoritative SOA at 188.8.131.52 over UDP
If I can fix this from my side: how? If not, whom should I contact next?
EDIT: I wrote to Nethely, and they replied:
Dear User! I don't understand the exact problem, what kind of problem occurred in the management of the domain. Based on domain.hu, I can see that the domain was not registered with us, and we do not manage its DNS zone. We cannot undertake the DNS service (name servers, DNS management) of domains not registered with us, so the ns1 and ns2 records pointing to us externally will be incorrect, we do not have a zone created for this type of domain management. If you want to add a domain name not registered with us to the hosting, you can of course do so. The following Knowledge Base article can also help with this: https://www.nethely.hu/tudasbazis/idegen-domain-csatolasa#- We cannot maintain the DNS zone of a domain name not registered/managed by us. If there is anything else we can help you with, please feel free to contact our customer service.
By visiting the Knowledge Base page I see that I have to ask the registrar to set the domain's DNS to the followings:
@ TXT nethely-dvc=F0C0C[...etc...] @ A 184.108.40.206 www A 220.127.116.11 * A 18.104.22.168 @ MX mx1.nethely.hu. / priority: 10 / @ MX mx2.nethely.hu. / priority: 10 / nethely._domainkey TXT v=DKIM1; k=rsa; p=MIIBIjANB[...etc...] @ TXT v=spf1 include:_spf.nethely.hu ?all
If drszalayeva.hu can get the very first hosting (which was the Cyber), then that would also be nice. Tomorrow, I'll call them again to know what they've prepared without these settings.