Bing Webmaster Tools does nothing when I try to Upload My Sitemap

The interface literally does nothing, giving me only a spinner, no error message, and no indication what went wrong.

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I am also getting the same problem on GSC so maybe something is wrong with the XML but it looks right to me


  • Did you try to upload the xml file through the .shop domain? Nov 29, 2021 at 22:59
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    disable browser plugins, open the JS console and try again while paying attention to messages in the console. It may give more insight.
    – BNazaruk
    Nov 30, 2021 at 0:07
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    @BernhardDöbler -- yes this works, but is very disappointing because it violates the 12-factor principles--- if I have many dynos (or servers), I shouldn't have to do extra work to keep all of my sitemap.xml files in sync across them. The whole point of having it be hosted remotely is that I could delegate the job of updating the XML to a cron task and know that whenever Google or Bing needs it they just go to the remote bucket (the one place it lives). Now I have to invent a caching mechanism to store my XML file(!) which is an outrageous amount of work to put on us with this change.
    – Jason FB
    Nov 30, 2021 at 20:53
  • my shock is because this has been the standard way to build Rails apps on 12-factory depoys for 15 years and this is the first time I've heard of this not working: simonsomlai.com/en/…
    – Jason FB
    Nov 30, 2021 at 21:03

1 Answer 1


The issue is that the sitemap isn't hosted on your own domain. The S3 bucket has an Amazon URL. This is called a "cross-site" sitemap submission.

Bing now supports cross-site sitemaps but there is only one way to submit them. You have to list them in robots.txt with a line like sitemap: https://example.s3.us-east-2.amazonaws.com/sitemap.xml rather than submitting through webmaster tools. Even then all the URLs in the sitemap must match the domain of the robots.txt file.

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